Germantown, MD Rate location (16 Reviews) Call Now 301-944-2361

Roto-Rooter Germantown, MD: Customer Reviews & Testimonials

When you need experienced plumbers in Germantown, MD, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Germantown, MD

Superior customer service from start/scheduling to finish. Our tech, Kam, was awesome! He's friendly, knowledgeable, and was great at communicating the problems. He went above and beyond by providing recommendations and teaching preventive methods.
Bobby C. | Germantown
Arrived quickly, took care of insurance, snaked the plumbing, provided quote to fix the problems. It is a pretty hefty quote, but for the amount of work that they did and how quickly the first part was done, I think it is probably worth it to continue with what they have proposed. Very professional, very nice and understanding of my concerns. There were so many people that I had met that it is hard to point out anyone particular technician specifically. All were very pleasant and seemed knowledgeable.
David C. | Germantown
The men were outstanding and very professional.
Robert C. | Germantown
The men were very nice and professional.
Robert C. | Germantown
David did a great job. Explained the situation in full to us, recommended ways to clean out piping, and how to reduce risk of further clogs in the system. Gave me a copy of the camera diagnostic to keep on DVD.
Robert S. | Germantown
Knowledgable, nice, clean job to open up my clogged drain.
Michelle M. | Germantown
Excellent prompt service, customer-friendly technician (James #2629)--went out of his way to explain things to me to help me in keeping my pipes clear and running freely. Thanks for the great service. For any of my plumbing needs, Roto-Rooter is the only one for me. Thank you for the many years of great service.
Elaine S. | Germantown
I had a pipe burst in my bathroom. Water was all over the place. I called Roto-Rooter and with in a reasonable time frame John #1275 came out to the house. He was quickly able to identify the issue, develop a plan to resolve said issue and within a few hours the pipe was fixed. John was polite, efficient and professional. I would recommend John and Roto-Rooter highly based on this experience.
thomas b. | Germantown
Anthony and don smith were excellent. Don, the crew lead, went out of his way to listen to my concerns and respect me. He was very professional. I was trying to preserve a tree that had sentimental value and they indeed saved it while doing their work.
Serena D. | Germantown
Very prompt. Very professional. Friendly. Experienced. Neat.
Jerry T. | Germantown
We had a tech named Tony (ID 1037) out to jet our drains. He was very helpful. He would explain what he was doing. He certainly knew what he was talking about and doing.
Jayme G. | Gaithersburg
I was extremely happy with my technician(Kam) and his diligence in making sure that everything worked better than before he arrived. He was very thorough with everything he did. A job well done.
Michael R. | Germantown
Please read the comments i just posted on google for the service call your technician (Greg Thompson - 8288) performed at my home. I'm writing only to acknowledge the work he did, he's an asset to you guys!!
Brian D. | Owings Mills
We appreciate the fast response, especially since the house only has 1 bathroom. Kap, the technician, was very helpful, neat and professional and we appreciate all his help.
Ellen O. | Oxon Hill
Van is very professional and very knowledgeable.
Jesus O. | Germantown
Their service was quick and efficient. The service man was polite and courteous and skilled in his work. He cleaned up and left the area spotless. Even though our corner sink cabinet had a small opening to get to the pipes, I was surprised that he was able to get in there and get the job done. Thanks Roto-Rooter
Frances S. | Parkville
Ben Demaline

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