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Need a Plumber in Ft Worth: Call Roto-Rooter Today for a Plumber in Ft Worth

Roto-Rooter plumbers in Ft Worth provide plumbing maintenance and repairs as well as clogged drain cleaning. Roto-Rooter's Ft Worth plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Ft Worth, TX. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services.

Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Roto-Rooter
Manager:
Kim Miller
Phone:
817-336-5708
Address:
4600 Marsalis Street
Fort Worth, TX 76117

Ft Worth Plumbing & Drain Solutions

  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Ft Worth area including the following communities:

Benbrook Haltom City Lake Worth Saginaw
Roto-Rooter
Manager:
Kim Miller
Phone:
817-336-5708
Address:
4600 Marsalis Street
Fort Worth, TX 76117

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Ani D.
Did resolve the problem thank you
Roto-Rooter
  5 by Vivien D.
I found the supervisor to be very helpful and professionsl
Roto-Rooter
  5 by Nicole S.
I had a huge leak under the sink and behind the refrigerator so much so that the tiles under my feet were squishy. My plumber came very quickly, was efficient and handled everything in a timely manner. While he was there I asked him to reinstall a toilet and it all looks great! I am very happy with the service I received and will call them again if the need arises.
Roto-Rooter
  5 by Estela M.
I was frantic, bathtub had 4 inches of toilet back-up.... had to take elderly father to important medical treatment and would be away for half the day .... Called Roto-Rooter early morning and got scheduled for 2-4 p.m. that day! Got another call from RotoRooter while at medical center.... had to turn them down from coming earlier! Alicia, Tech Queen of my area, came on time, very professional, knowleadgable, gave us several tips for future practice and cleared problem completely, left everything tidy and clean. Very impressed. Great service by company and, definitely, by expert technician. Will use again, if needed. Will definitely recommend to others. Thank you again!
Roto-Rooter
  5 by Theodore K.
Excellent Service
Roto-Rooter
  5 by Stacy S.
This is the second time I have used Roto Rooter at my home. Each time the staff on the phone was extremely helpful and the technicians that came out were efficient, polite, knowledgeable, and overall provided great service. I will be using them for any future plumbing needs.
Roto-Rooter
  5 by John M.
Dwayne technician # 375 was first class all the way. Not only did he fix the clog problem in my kitchen, he was very personable and extremely professional. I would highly recommend him to anyone who has a plumbing problem.
Roto-Rooter
  5 by Nancy H.
I had just come in from being out of town when the toilets backed up into the bathtubs, shower, and proceeded to flood two bathrooms, bedrooms, and laundry room. Panicked, I called Roto-Rooter and Aubrey (tech #5662) showed up within the hour. It turned out to be the smartest phone call I could have made. Having no idea how to deal with the flood, he assured me no need to worry, that Roto- Rooter had a Water Restoration Division which would take care of everything for me. He 911'd Alex (tech #3257) who showed up a short time later. Between the two of them, and the crew working with them, they saved me and my house. The next day, I had Tony come out (#1211) who put a camera own the lines to see the condition of the lines and if an existing problem could be found to prevent any future problem from occurring, There are no words to thank these people for the way they treated me, their kindness and professionalism as they went about their job, making sure everything was done correctly.
Roto-Rooter
  5 by Cecy M.
I was impressed with the rapid service that Rotto-Rooter provided on Sunday afternoon. Carlton came to my house within an hour of my call to unclog my sewer line. He knew immediately how to address the issue, explained the process and gave me advice on maintenance of the plumbing in my house. When he was finished, he treated all the drains and cleared the areas that were affected. Carlton was professional, responsive and very personable. Because of my experience, I will recommend Rotto-Rooter to anyone and use them again when i have any plumbing issues. . . .
Roto-Rooter
  5 by Betti M.
I cannot thank these two gentleman enough for their kind and efficient service on this past Friday (7/3). Dennis (2960) and Brian (3344) were very knowledgable and work well as a team! Root-Rooter does not charge extra for emergency after-hour calls either! (Inv18311969) They left no mess and we are very pleased with their service and recommend them highly! Thanks, guys!
Roto-Rooter
  5 by Wayne R.
Although the technician showed up later than promised, he made up for the delay by doing a great job and fixing my problem.
Roto-Rooter
  5 by Lance L.
The technician Berks 2115, was efficiant, polite, very knowledgeable and explained to me everything prior to beginning any work. He was very neat and cleaned up everything afterwards. Highly recommend him.
Roto-Rooter
  5 by Massimiliano M.
The gentleman Grieg was very prompt, polite and knowledgeable. Excellent Service. Thank You
Roto-Rooter
  5 by Rosemary A.
the coupon was not used. could the proper department get in touch with me regardng coupon use. Thank you, Rosemary Allison
Roto-Rooter
  5 by Kim F.
This company is AWESOME!I called because of a clogged pedestal sink in my bathroom. They were able to schedule an appointment to come out that same day between 2 and 4:00. Kelly arrived at 2:05, and was able to disassemble the drain, clear the clog and reassemble the drain in about 15 minutes. He was so courteous and so polite and professional. Since he had "extra time" he also snaked my tub and probably saved me another service call again in the near future. He was super careful and cleaned up his "mess" before he left! He also pointed out that there was a $25 off coupon in the phone book which I was able to apply to my bill. Very satisfied with this company. I will use them for all my plumbing needs and tell everyone I know to do the same. This company is the best and worth every dime.
Roto-Rooter
  5 by Debbie T.
Technicians were so professional and pleasant. They explained everything they found and everything they would do to correct the problem. Alex was especially incredible!!!!!!
Roto-Rooter
  5 by Sal G.
GREAT SERVICE ZAC IS A HARD WORKER; HE DID A GREAT JOB.... TOP RATING THANK YOU, SAL
Roto-Rooter
  5 by Henry Hank K.
A+ service in all respects! Phil was courteous, professional, knowledgeable - can't say enough good things about the entire experience. Very impressed with the speed he got here after my phone call for help .on a Sunday. The cost well worth the result!
Roto-Rooter
  5 by Alice O.
Ernie was prompt, pleasant, efficient and neat.
Roto-Rooter
  5 by Jane C.
The technician arrived later than expected, but oh, so worth the wait! Jonathan assessed the problem and gave me tips on how to prevent it. Then he took care of the issue. He was knowledgeable, polite, and courteous. I've a new plumber!
Roto-Rooter
  5 by Don K.
Thank you very much for the prompt service from initial call ,follow up , services rendered and completion time. your Technician Manny D. should be comended for a great job and tecnical evaluation of the services to be performed before begining.. thanks again for flushing the problem away. would definitely recomend to all my family and friends..
Roto-Rooter
  5 by John S.
Very professional and clean. Price was a little high but job was done right the first time.
Roto-Rooter
  5 by Patti D.
Excellent service-- well worth the money -- professional job by Eddie (#1617). (Only issue is I submitted a review on yelp, but the sweepstakes site will not let me submit)
Roto-Rooter
  5 by Harry B.
Representative arrived and courteously performed required operation even with the threat of a thunderstorm while encountering difficulties. His comment was weather is not the issue, customer service and satisfaction is. His knowledge and application of what to do was not only impressive but appreciated, his results were worth the cost to resolve the problem.
Roto-Rooter
  5 by Jeff B.
Tony and his partner were real pros, did a very thorough and excellent job, worth every penny!
Roto-Rooter
  5 by Salvatore C.
I had a water back up from the sewer pipe from my driveway which stopped flowing to the street sewer. As a result, all water from my house got blocked in the middle of my driveway and overflowed in the toilets and in the shower basin which had sewer water up to 5 inches deep. I called my appliance service company and they told me a serviceman will come over to inspect.If the problem is in the house,they would be able to fix it(after I made an appointment)and if the problem was outside they could not do anything.I had an emergency with sewer and waste water overflowing in my house.I called roto-rooter immediately and the were here in an hour and fixed the problem immediately.They were equipped to diagnose and fix the problem on the spot which they did.Now I know who to call in an emergency.James Denson from deerfield beach fl.(the service technician(2318)was superb and kept me informed as he was fixing the problem. Sal Calisti.
Roto-Rooter
  5 by Lisa H.
I had a great experience after calling RotoRooter on a Friday evening. Found out our main sewer line had backed up all over the basement floor. I thought we'd have to either wait until Monday or pay a really high fee for a weekend call. But they scheduled us for the next morning and it was considered a regular day. (Sundays the same!) Our service tech, R'Cittio, was very friendly, professional, and walked me through everything before, during, and after. He was able to clear out the debris and show me the video of the cleaned out pipe all the way to the street. With a coupon I found on their web site ($30) the cost was $349. But that has a 6 mon. guarantee included. He also included at no chg a 64 oz bottle of their drain maintenance product and carefully instructed me on how to use it in my floor drain, sinks & laundry line. I fee I really got great service and my money's worth in instruction and customer service.
Roto-Rooter
  5 by Mary M.
I got your number from the yellow pages. The first four Roto-Roto-Rooter numbers I called, did not answer, on a Friday night. When I found a Roto-Rooter number person that did answer my call, he was very polite and he took all my information down, as well as he emailed me. The next morning on Saturday, I received a call that your plumber was on his way. This plumber was sent up from Miami. He was verry good, and he solved the problem, in a short amount of time. I'm glad that he did come, because he was nice and efficient. An asset to your company.
Roto-Rooter
  5 by Ria S.
Prompt service, was kept informed all the way. Very professional, on time, plumber was very professional, polite and informative.
Roto-Rooter
  5 by Mandy W.
As a 1st time home owner I was not sure who to call. The guy who came to the door was Austin. He was very polite,friendly, and knowledgeable. I did feel like the bill was expensive but worth it in the end. My sink is running well and Austin had great people skills
Roto-Rooter
  5 by William C.
I have learned a long time ago from my dad and it is true to this day when you want quality and professional service you don't have to look very far he called roto-rooter and that's what I did today .Thank you, Ovan Clarke service technician for taking care of my plumbing issue in such a timely manor.
Roto-Rooter
  5 by John L.
After replacing a defective tank fill (at no charge since it was just one year ) I called Roto Rooter because the toilet was starting to flush on its own. The technician found a faulty rubber seal which was beginning to disintegrate after so many years. He suggested that with the price of replacing it I could buy a new toilet. He went to our local Lowes store and purchased a new toilet and helped me discard the old one. He was professional, friendly and helpful. I have had excellent service from the Roto Rooter people.
Roto-Rooter
  5 by Warren S.
James # 2318, was informative, explained our options and costs, was very pleasant to work with and I would recommend him anytime.
Roto-Rooter
  4 by Theresa G.
Very satisfied
Roto-Rooter
  5 by Chris W.
The plumber was courteous, knowledgeable, and timely. My issue was fixed quickly with consideration for not causing further damage to the old plumbing (from 1965). He showed me exactly where the problem was, while also providing useful information on preventative maintenance.
Roto-Rooter
  5 by Margaret M.
The repair person was very quick, polite and it only took mere minutes to finish the job! Pricey, of course, but worth it. Please give him my thanks for excellent service!
Roto-Rooter
  5 by Ezequiel I.
Excellent work, pomp arrival, fast repair. Overall great!
Roto-Rooter
  5 by Donna W.
Dennis was great..... Very professional and knew what he was doing.......Terrific experience!
Roto-Rooter
  5 by Jason C.
I have had a few plumbers from various companies come to my property over the years. By far Oscar Mendoza (tech number 3425) was the best. I will be requesting him from now on.
Roto-Rooter
  5 by Sarah R.
Came on time. Did the job and was able to explain what he was able to do to fix the problem. Great service.
Roto-Rooter
  4 by Ted S.
The technicians you sent were competent and thorough. They worked methodically and cleaned up after themselves. I would recommend Roto Rooter
Roto-Rooter
  5 by Sukhui J.
Scott Thomas handled my service call for the kitchen plumbing issue. Scott arrived promptly, very curtious, and efficient. His mannerism was professional from beginning to end. What made Scott stand out from the other plumbers in the past was that Scott took the time to explaining the problem and suggested measures to prevent future plumbing issues in detail. Initially, I was very surprised with the cost of service call and how it has risen from prior visits, but the level of service Scott provided was worth it. I'll continue to utilize Roto-Rooter for future plumbing issues; Scott Thomas will be requested every time.
Roto-Rooter
  5 by Herbert W N.
I live in an old house. My sewage had been backing up for quite some time. Your men had it restored back to a normal flow within a day. I can not thank them enough.
Roto-Rooter
  5 by M B.
Called and had an appointment scheduled for the same day, with a window of 11-1. Got a confirmation call that the tech would be there between 11 and 11:15, he was at my house at 10:50! Archie was great! He gave me some tips, did his job professionally and had my clog resolved in no time. Would definitely recommend them to anyone.
Roto-Rooter
  5 by Joan F.
He found the problem, cleared the drain and advised me to use Roto-Rooter drain cleaner. I am doing just fine now and will renew my cleaner when it gets low.
Roto-Rooter
  5 by Pamela L.
Matthew and Brian and Dmitri were amazing!! I can not thank them enough for all the help with my plumbing issues on Saturday nite of Memorial Weekend. These guys were not only professional and hard working, but they were so kind!! I have a handicapped parent living with us and they did so much work to make her comfortable!! These 3 gentlemen became family over a few hours!!! Thank you...Thank you!!!!
Roto-Rooter
  5 by Michael D.
I was extremely satisfied and happy with the service from Roto-Rooter. The technician was able to get the drain in my church working again. He helped us discover what was the cause of our problem. Glad we could get the problem taken care of right away. Thanks for your work!
Roto-Rooter
  5 by Gregory G.
thank your serviceman for me! he knows the job. making the rest of my day worth it.
Roto-Rooter
  5 by Nichole C.
they did what they were suppose to.
Roto-Rooter
  5 by Christopher P.
Our tech Jeff was very knowledgeable and helpful, and was willing to go the extra mile to get our sewer line running free when he could have left us hanging. I know roto-rooter is more expensive than some alternates, but the speed of service and end result was well worth it.
Roto-Rooter
  5 by David Y.
service was worth my money n time.
Roto-Rooter
  5 by Nichole C.
got right to it and knew what he was doing
Roto-Rooter
  5 by James R.
I just wanted to tell you about my experience with Carlton Lawrence . He was the best service man i have ever had doing work for in my house . He is very nice and gave us Outstanding Service on 5/4/2015 !!!!
Roto-Rooter
  4 by Albin37 Llc M.
$720 to work from 6pm to 7:30 is a little bit stiff. not sure if other plumbers are billing $480 per hours but I'll try another one next time. The job that was done was to remove the toilet, run the snake, put back the toilet, not sure what is it worth for roto rooter... Also per my understanding the tech was supposed to go to my tenant address and provide me a quote instead he provided the quote to the tenant and left me with no other choice to order the job to be done on the spot. The added value of roto rooter to the whole experience is an easy scheduling with a live assistant nothing much else that worth contacting you back next time. No need to answer back to this email. I do not need any justification for what happened, I am looking for long term plumber partnership for my tenant management, I would be afraid to call you back for a bigger issue in view of what a clog pipe cost.
Roto-Rooter
  5 by Ken R.
I had planned to install a new kitchen faucet/sprayer; had my tools, etc. all ready but I could not get the sprayer off. It became apparent I would have to have someone install the new faucet/sprayer for me. I called Roto-Rooter after looking in the phone book because they are so well-known. It was important to me that this job get done today, so when I was told a plumber could come within 3 hours, I was pleased. I asked if a certified plumber would be coming & was told yes."Lenny" came within the time frame. He was everything I think a craftsman should be: knowledgeable, competent, courteous, friendly & with a smile on his face! He also showed me why I couldn't get that sprayer off! I thought the price of the removal of the old faucet & installation of the new was well worth the price along with the $40 coupon, because I know he had done an excellent job. He even cleaned up under the sink after finishing by removing the wet towel we had placed there for water drainage from removal of the old pipes. Lenny's competence & cheerful personality was truly appreciated. If I should ever need a plumber again or if anyone asks me to recommend one, I will definitely recommend Roto-Rooter and I will also suggest asking for Lenny. We really like our newly-installed faucet & are grateful for the professional service we got.
Roto-Rooter
  5 by Michael J.
Everything was perfect customer service wise. The tech was friendly and out going. They were timely and fast. The only critism I have would be spending $312/-$30 coupon, leaving a $278 balance for what was about 10 minutes worth of work. I feel thats a little excessive for some people. This is probably why I would look at another company in the future because even though $278 isn't a lot to you...to us it is devastating and a heavy financial set back. Especially with our son's 2nd birthday in 2 weeks. If you offered a discounted rate based on income that would be a great oppurtunity for me to do repeat business with you. I would probably never hesitate to call you knowing I could afford it.
Roto-Rooter
  5 by Kimberly V.
Rob was here on time and was very curtious and immediatly went to work.. Check our washer and sink in bathroom.. Rob also recommended this done yearly since we live in an older neighborhood with lots of trees and root issues! Thank you Rob from the bottom of our hearts .. We can rest easy!
Roto-Rooter
  5 by Lori J.
The service person was excellent. He was very knowledgeable and explained and showed me everything he did. He did not leave until he was completely satisfied with the drain and how it was working. I thought the money was worth it except I thought the drain cleaner seemed a little high in price. But I guess if I use it monthly like I am supposed to, and it keeps my drain from clogging again, then it will be worth it. We will see!! Thank you for the great service.
Roto-Rooter
  5 by Lynn P.
I think they should have repaired the drywall for the price I paid.
Roto-Rooter
  5 by Sidney T.
Service was "as expected". Service person arrived when expected, fixed the problem as expected and left the house without leaving a mess - as expected. You can't get any better than that.
Roto-Rooter
  5 by Susan I.
Very nice & polite. Explained everything in laymen terms, very satisfied
Roto-Rooter
  5 by Mikel L.
This guys know what they doing very happy with services
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  5 by Michael B.
Did a great job
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  5 by Jim E.
Dax Thomas was on time, very professional, very informative as to what our problem was. We are very pleased with the results. I have already recommended Roto Rooter to our daughter for some plumbing work she is wanting done. From the time I first called to the time Dax had finished the job everything was excellent. I will call Roto Rooter again when I need work done. Thank You Roto Rooter. Jim Elrod
Roto-Rooter
  5 by Mark B.
Your tech is very professional. James explained and showed everything he was doing as he did the job. James was very clean and left the bathroom very clean when he left. Your tech was willing to work with us all the way through the job. I will call Roto-Rooter again and use James tech #2318 Thank You
Roto-Rooter
  5 by Christian C.
The Technician is fantastic and Karissa set up my appointment quickly and with no problem. I is a Deaf man and she text me keeping me informed of situation. On my initial call i had to use my Deaf relay phone system and Karissa did extremely well on it. Most businesses hang up on us. I felt that Technician cared about my situation personally. we wrote on paper back and forth and he kept me fully informed with what was happening. With service as this I will go no where else for these needs and I will let all know about my positive business associated with Roto-Rooter. Thank you so much.
Roto-Rooter
  5 by Mark E.
Mike Campbell the plumber who came to my house did an excellent job and made the fact that I was standing in poop water completely worth all the hassle it took to try and deal with Roto Rooter coming out to fix my problem for me. He is an asset to your company and I hope that if I have to have work done by roto-rooter again that I have the same experience with Mike Campbell. He is an all-star and talked me through everything he was doing. You should consider yourself lucky to have such a great ambassador representing your company. A+
Roto-Rooter
  5 by Lisa S.
We are very satisfied and impressed that the tech was here within 20 minutes. He quickly identified the problem and the work was done within 90 minutes. Super pleased customer in Fort Wayne Indiana.
Roto-Rooter
  5 by Joe D.
Had a clogged sewer at 7pm on a Saturday evening in Cape May, NJ. Called Roto-Rooter in Camden and never thought they would be able to service us at the southern tip of the state on a Saturday night. The Tech, Robin, arrived an hour and a half earlier than expected and quickly took care of the problem. Although I initially had a little sticker shock at the price, all things considered, it was well worth the money. Robin was professional and did a great job of explaining our options and did the work very quickly and professionally. Thank you!
Roto-Rooter
  5 by Hilda I.
I was very pleased with the service provided. The technician arrived on time and explained the situation and recommended I check the pipe due to the fact there was possibility it was cracked. Well, he was right. The job was done immediately. They were very courteous and professional. The area was cleaned up after they had finished with the job. I want to thank both Alisa and Adam for doing such a great job. They were both very friendly and courteous. I will definitely recommend Roto-Rooter to my friends and family. Thank you again!!!
Roto-Rooter
  5 by Mary Z.
Baris (2115) , our plumber was great. He was knowledgeable,very competent and quickly fixed our problem drainage. I especially appreciate your company being available on weekends . We have so much company for Easter weekend, I don't know what we would have done without your help. Thanks a bunch.
Roto-Rooter
  5 by Jack F.
Rob was very friendly and informative with our problems. Thank you very much for the excellent service.
Roto-Rooter
  5 by Kristine M.
I got an appointment the same day I called which was appreciated. Tech arrived towards the beginning of the allotted time give which was again appreciated. Was professional, cleaned up and efficient. This is the second time that I have used Roto Rooter and I will use again!
Roto-Rooter
  5 by Ryan Sonnigsen L.
John the service professional that came out was very helpful and thorough. He was excellent to work with.
Roto-Rooter
  5 by Roger L.
Plumber was pleasant, curtious, efficient and informative.
Roto-Rooter
  5 by Sherelyn G.
My Tech Wilson was so efficient and pleasant. Many techs who come by for service on anything are not at all helpful and do not seem to care about doing a good job. It's just one more job to them and they do it haphazardly. I was so impressed by his special attention and efficient repair.
Roto-Rooter
  5 by John C.
Ed is great,he found a clean out,that no one else found in twenty years. Would highly recommend Ed.
Roto-Rooter
  5 by Cathy E.
This is the first time that I have used Roter Rooter and was extremely pleased. My technician James (2318) was prompt, courteous and extremely knowledgeable. He went over and above to make sure that my problem was fixed, waiting to make sure that all issues were addressed before leaving my house. James was a great reflection on your company and you should be proud that he is representing your company . Being in the service industry myself I know how important good employees are for the reputation of a company . Cathy
Roto-Rooter
  5 by Laura H.
Dex was awesome! He was so knowledgeable about anything we asked!!!! We will be using Roto-Rooter in the future!!!!! Thank You!
Roto-Rooter
  5 by Sally W.
We thought Carl was perfect! Very hard-working, efficient, professional, pleasant, knowledgeable, flexible, and overall just made the whole experience seem worth the money. Cannot imagine a better plumber! Thank you so much for sending him to us.
Roto-Rooter
  4 by Bob T.
Wrote a review on Yelp of how good the service & staff is. Did a good job. Explained everything both before & after. A bit pricey but worth it.
Roto-Rooter
  5 by Arthur A.
very professional and friendly service
Roto-Rooter
  5 by Rich M.
When your techs came to our home for 2 days in a row to work on our situation, I was a bit worried that the problem could not be fixed, however the techs reassured us everything would be ok, and they did fix the problem. The cost set us back some but it was nice to use the facilities again so well worth it! Then today I get a check for $500 when we really needed it because we had something happen that set us back again. THANK YOU! This was a blessing! Roto rooter will always be recommended by us.
Roto-Rooter
  4 by Carla B.
I was very pleased with the serviceman that was sent. When I first called I was supposed to receive service in the next 5 hours. When that was going to be very delayed it was rescheduled for the next morning between 9 and noon. I think he arrived around 1:30 but he was very good so I guess he was worth the wait. Thank you.
Roto-Rooter
  4 by Rochell H.
My only request would be if customers could be provided a pricing list.
Roto-Rooter
  5 by Peter K.
The technician was courteous and did his job extremely well . The money I shelled out is well worth the peace of mind that comes with having an unclogged drain .
Roto-Rooter
  5 by Maryjane G.
Luis is very thourough, professional, and knows his stuff. I trust him and he does good work. Honest, works at a good pace, cleans up after himself. Worth asking for him specifically when you want a good job done.
Roto-Rooter
  5 by Scott G.
This is my second time using rotorooter and the secong time george zaric assisted. I would highly recommend your services based on the work george did. He was timely and completed the jobs he bagan with ease. George was personable and professional the entire time. A quality employee worth retaining.
Roto-Rooter
  5 by Sheryl D.
GREAT SERVICE. CALLED FOR AN APPOINTMENT AND THEY WERE THERE IN 2 HOURS. JEFF (#1375) WAS KNOWLEDGEABLE AND COURTEOUS. DRAINS WERE FREE FLOWING IN LESS THAN 30 MINUTES. I BOUGHT AN ENZYME TO KEEP MY DRAINS RUNNING BETTER. A LITTLE PRICEY BUT WORTH IT. I WILL CERTAINLY CALL THEM BACK IF I HAVE A DRAIN PROBLEM AGAIN.
Roto-Rooter
  5 by Constance K.
Dwayne Mathews 3097 is an excellent representative of your fine company. He was thorough, neat, and took very good care and respect of our property. He explained everything and was just an all around super nice guy. He made it easy to want recommend and always use roto rooter for our plumbing needs.
Roto-Rooter
  5 by James R.
Tony went above and beyond in my opinion! He provided several solution options and worked long into the night taking care of us.
Roto-Rooter
  5 by Tonya L.
The Sewage pump in our basement stopped working this morning. I needed the pump fixed a soon as possible as my parents live in the basement and it is the only bathroom my Mother can get to at this time. I called Roto Rooter and they set up an appointment right away. They called to let me know that they could come earlier if that was OK. I am very pleased with the professional service I received today from Roto Rooter and I would recommend them to anyone needing plumbing and/or drain service.
Roto-Rooter
  5 by Thomas Ellen W.
I was concerned about the cost until I saw all that he did and it was worth every penny. He was courteous and thorough. His tech # is 3198. thankyou
Roto-Rooter
  5 by Jo Ellen M.
Technician Matthew England was thorough, professional, courteous and pleasant. He was a great reprentative of your company, he was neat and cleaned up the area in which he worked. I was a first time user of your service and as a reult of his work I would definitely use your services again. I hope he is an example of your entire staff. Excellent
Roto-Rooter
  4 by Sandra B.
Brian, tech #3344, was very professional and friendly. He looked at our problem and searched for the best solution to that problem. He explained what our options were and laid out the costs for each. Once we chose what option we were going with, Brian made quick work on it. He completed the job professionally and cleaned up the job site when he was finished. He explained the service warranty on the work done, and processed my payment quickly.
Roto-Rooter
  5 by Elizabeth P.
Your call center who logged my service call was very informative about when a technician would be available. We were being hit with a winter storm, and she helped to set realistic expectations. She called back twice the next day to provide an update on whether the roads were cleared enough for a service technician to start doing calls. When the service tech was here, he was quick and professional about all the issues we had. Roto Rooter isn't the least expensive service in this area, but you've proven that your quality of service is worth the price!
Roto-Rooter
  5 by Lloyd M.
Great service
Roto-Rooter
  5 by Doreen L.
Dwayne from the Pompano Beach Florida location was my technician today (2/13/15). He worked carefully giving the job his full attention. He first changed out my kitchen faucet, and then unclogged my bathroom drain. Dwayne was also very pleasant to speak with. An overall excellent experience - just like I have received in the past from RotoRooter. Thank you.
Roto-Rooter
  5 by Yvette S.
The guys were so polite. They were great. Definitely worth a promotion that was hard work. Or a good raise. You need people like them working for this company.
Roto-Rooter
  5 by Sarah W.
George Was very nice service tech. He didn't believe the amount of cable that was needed to rid the drain of the clogged. Even though he had to come back another day, it was worth it. Both he and his supervisor was very informative and nice.
Roto-Rooter
  5 by Angel B.
The technician was excellent, he explained the repair in detail and performed in in a timely manner. Have to note that I called at 2:30pm and was given a 2 hour time frame for someone to arrive. It took 6 hours!!! Nevertheless, the dispatch operator kept calling me and informing me of the delays. Overall good experience. Will recommend your services.
Roto-Rooter
  5 by Kathleen I.
Excellent work, and I love that there is a six month guaranty!
Roto-Rooter
  5 by Ellen R.
This was the 2nd time I have used Roto Rooter for plumbing problems. The tech Dwayne Matthews was excellent. He explained everything he needed to do and fixed the toilet and sink in a timely manner. I will always call Roto Rooter if I ever need future plumbing problems. Thank you so much....
Roto-Rooter
  5 by Rachel K.
We were very pleased with the service provided by the technician. He arrived at our home in a timely fashion and stayed until after 11pm. Great dedication.
Roto-Rooter
  5 by Shirley S.
I am extremely happy with the service and your employees. Matthew England, Bobby Thompson and Randy Dozer were excellent. The nicest three men I've ever worked with! Thank you very much!
Roto-Rooter
  5 by Judson C.
I used the "Schedule Service" section to make an appointment for the 10-12 time at 7am. I received a call around 8:30 and they had a guy to my house by 9am, now that is fantastic service. The gentleman was very friendly as well as professional. I informed him of our 3 large dogs and he welcomed them as they were his own. The work only took about 30 mins to complete 2 task, but well worth the money. I wanted to thank Drazan for his dedication to this company as he has been with them for 11 years and still greatful of the little things in life. If you have the honor to get Drazan to help complete your project, you won't be disappointed. Thank you again for the help along with the patience with Abbie, Bailey and Jade.
Roto-Rooter
  4 by Joyce N.
Great experience
Roto-Rooter
  5 by Toula S.
As usual,service was great. Plumber was very professional and efficient.
Roto-Rooter
  5 by Reva H.
More Kudos to you for your tech Sheldon who came to my home today to work on my sewer line. He was wonderfully personable and efficient and NEAT! After he left, one would not know that any work was done. And bless Kathy, who came by to check the work and to see if I was satisfied. She is remarkable and a credit to your company.
Roto-Rooter
  5 by Reva H.
I especially want to commend Kathy in the Ft. Lauderdale area (I believe she's a manager). She made me feel like a valued customer and renewed my faith in Roto-Rooter. I also was impressed with Alex Perez, field supervisor, who not only has a wonderful personality, he is very knowledgable and customer-oriented.
Roto-Rooter
  5 by Nancy S.
The technician was extremeley courteous and pleasant.
Roto-Rooter
  5 by Scott P.
Out of the blue my toilet stopped working. And of course it had to happen on a weekend. I searched the internet and found Roto-Rooter. Matt was the service technician. He pointed out all the issues and walk me through the entire process. He was polite and professional. He worked quickly and cleanly. Very good first experience with Roto-Rooter. I will definitely use them again and also refer them to friends!
Roto-Rooter
  5 by Mike T.
I should have called Roto-Rooter first! After first calling a plumber, who snaked the line, then pumping my septic system per the plumbers recommendation, neither found the problem. Jack from Roto-Rooter, discovered and fixed the problem quickly and offered valuable information to help prevent it from happing again. I will be sure to contact Roto-Rooter first next time I have a plumbing backup!
Roto-Rooter
  5 by Shannon M.
My service guy was patient and educational. Thank you!
Roto-Rooter
  5 by Zack M.
Adam was very professional, courteous and very knowledgeable. He removed a toilet, cleaned the main drain line and replaced everything and cleaned the work area all in one hour. We were very impressed.
Roto-Rooter
  5 by Katya M.
Rick, our service technician (#1080) was super knowledgeable and really great at helping us understand our plumbing problem and helped us make informed decisions about fixing things. His work was really well done, and I feel like he made a huge scary plumbing problem into something I could handle. The relief he provided, and the excellent work is worth so much. The prices were reasonable even on my student's budget. Thank you guys!
Roto-Rooter
  5 by Loraine A.
Dennis arrived within half an hour of calling and completed the job cleanly in less than half-hour.
Roto-Rooter
  5 by Lissette G.
Service was excellent! Would always call them back if needed. Thank you!
Roto-Rooter
  5 by James M.
Work was done professionally and area cleaned up. Though the price was a little high the value of the service was well worth it. Jim
Roto-Rooter
  5 by Mike C.
Tech was great
Roto-Rooter
  5 by Ann B.
I tried for days to get a plumber. Gave up and called you guys. Within 30 minutes someone was at my door. He was kind and courteous and thorough. I cant say enough things about how great it was to have my pipe issue resolved. Worth every penny and I will be calling again in the future. Great customer service!
Roto-Rooter
  5 by Toni C.
Both Albert and Rasheed were extremely professional and courteous. They answered all our questions and gave us advice for keeping the pipes from freezing. Anytime I have to call a professional for anything like this, I dread it, but they made the process very pleasant. While a service like this is expensive, they made it definitely worth my while. Would absolutely recommend your company to anyone who needs plumbing work.
Roto-Rooter
  5 by Joe M.
I contacted Roto-Rooter at 5:48 PM on a Monday evening to have my pipes unclogged under my home. Jesse Espinoza Arrived less than two hours later and had the pipes cleaned out within 45 minutes. Jesse was very knowledgeable, professional, and provided detailed information on how I can prevent clogging the pipes so easily in the future. Also, compared to other companies I contacted, Roto-Rooter had extremely competitive rates. I will recommend and use Roto-Rooter in the future, thanks for the great experience.
Roto-Rooter
  5 by Glen D.
Although the service man was 2 and a half hours late, we were kept informed at regular intervals of their progress until we were told when the service man was expected to arrive, which he did. The serviceman, Marcus Oliver,(#934) listened carefully to our problem and then competently and promptly fixed it. He did not appear to be rushed in doing the job and told us how to keep the drain clear and gave us a jug of the Roto-Rooter drain cleaner and even showed us how to use it. It was a job well and cleanly done and worth waiting for.
Roto-Rooter
  5 by Cheryll S.
As manager I appreciate the prompt courteous and efficient service and being kept informed of the technicians arrival.
Roto-Rooter
  5 by Joan Z.
Dwayne was very helpful and courteous and neat. Gave me excellent advise regarding my toilets. I would give him a star for excellence.
Roto-Rooter
  5 by Doreen L.
Many thanks to Sheldon Holder Employee #1566 for his excellent performance in replacing my sewer line this year. I really appreciated his straight forward and honest talk in discussing my sewer line, and later evaluating my water tank for replacement. He also came back and evaluated a leak problem in my front yard which helped me conclude it was an irrigation issue and had nothing to do with my water or sewer systems. Many thanks to his supervisor Mike Storey as well who was very professional and also straightforward - - no BS which I very much value.
Roto-Rooter
  5 by Gayle S.
The technician was very clean and did a wonderful job! It was a Sunday night and water was leaking from my apt. to the one below-where else was I going to find a solution? If it weren't for Roto Rooter I would be in big trouble by now! Thank You for coming on a Sunday night!
Roto-Rooter
  5 by Tony P.
Bill our service technician performed his service with due diligence and provided us with results in a timely manner.
Roto-Rooter
  5 by Thomas B.
When we needed Roto-Rooter to come by to clear a stuck drain on Christmas day, you responded perfectly. Robert, technician 1949, arrived exactly when he said he would, and immediately went to work. He quickly found the problem, and in matter of only maybe 30 minutes, he had it completely repaired. I don't normally do customer feedback surveys, but in this case Robert was worth it. He was friendly, competent, and left no doubt that the job was done correctly. If there is a way for an employee to get an award, I recommend he get one. We will definitely use Roto-Rooter again if the need arises.
Roto-Rooter
  5 by Ada M.
Dwayne was such a professional. Owning my own plumbing supply business in NJ I wish I had employees like him. He was determined to solve the problem and he did!
Roto-Rooter
  5 by Christina R.
The tech was very nice and helpful
Roto-Rooter
  5 by Louise S.
Excellent and professional Service. My kitchen drain is flowing wonderfully and I can wash dishes in the kitchen, not in the bathroom. I Thank You Rotto-Rooter. You guys are great. See review on yelp. Thanks Again...
Roto-Rooter
  5 by Jason P.
Dwayne Blair was ou technician for a water line leak. He was intelligent, hard working, and exceeded every expectation. Give the man a raise!
Roto-Rooter
  5 by Barbara H.
Professional and friendly. Quick and efficient. Worth the amount paid!
Roto-Rooter
  5 by Aaron B.
Dwayne was the best service repairman I've ever had the pleasure of meeting. He was professional, courteous, knowledgeable and wouldn't stop until the job was finished. This was my first time calling Roto-Rooter and I am confident if I ever run into any plumbing difficulties again you all will be the first one's contacted. It's rare in South Florida to find any business that treats the customer with this much respect. Dwayne deserves a raise.
Roto-Rooter
  5 by Iris D.
The techncian, Audley did a great job. He was professional and timely - thanks again for your help!
Roto-Rooter
  5 by Fones D.
Your technician Dennis was very quick to identify the problem & resolve it! Black Friday was a no brainer choosing Roto-Rooter to service our drainage problem Thanks
Roto-Rooter
  5 by Cathie S.
I've been hearing about Roto-Rooter all my life and today was the first time I needed to call. Wow, every single person with whom I dealt was so professional, courteous and genuine, not to mention the two technicians who did an excellent job (Jimmy and Giovann). They both explained what was wrong and how they were going to fix the clogged pipes in my kitchen sink. Not only did they put special covers over their shoes to protect my home, but there was a special cover on the wheels of the cart on which they moved their equipment. Great work and worth the price (which was fair). I would highly recommend this company to anyone.
Roto-Rooter
  5 by Cynthia B.
Arnulfo Garcia (technician #1456) was very impressive. he was extremely knowledgeable and answered all of my questions and addressed all of my concerns. He explained to me everything he was doing with patience. he was very pleasant and professional. And most important of all he got the job done and cleared the clog. I was very satisfied with my technician in all aspects.
Roto-Rooter
  5 by Victoria C.
Although the service man did not arrive at the time I was told initially, I was kept apprised of his progress as the job ahead of mine was taking longer that they thought. I was called a couple of times to let me know what was happening. I was appreciative of this as it kept me calm and confident that my plumbing problem would be attended to. Technician arrived and fixed the drain quickly and professionally. I am very pleased.
Roto-Rooter
  5 by Roseann W.
Alisa was awesome. She told us all she was doing and it worked!!!
Roto-Rooter
  5 by Anne R.
Kitchen sink would not drain. Dennis (1519) came out within the hour and was able to fix the problem very effectively. I was in the middle of making Christmas presents of homemade pickles and chow-chow and he saved the day!!! Thanks for the great service
Roto-Rooter
  4 by John S.
good service
Roto-Rooter
  5 by Kristin M.
We called Roto-Rooter at around 9:30 in the morning and Our technician, Paul, arrived 2 hours later. He actually arrived at our house on time! He assessed the problem that we had and went above and beyond to fix it. He corrected problems that other plumbers gave us/didn't even see. He was very kind and very courteous. I am extremely satisfied with the job that Paul did. I hope if we ever have to use Roto-Rooter again, I hope to get the same experience we had today. Totally worth it.
Roto-Rooter
  5 by Don M.
Service tech Wilson Fajardo was extremely professional and knowledgeable, providing a step by step explanation of the process taken and progress made to resolve the blockage problem.
Roto-Rooter
  5 by Leonardo D.
Thank you.
Roto-Rooter
  5 by Cheryl P.
After experiencing a severe plummimg problem, I called Roto Rooter. My during my entire interaction with the appointment specialist to the service teachnician they made me feel as if I was apart of the family. I now will always call and depend on Roto Rooter for all my plumming needs. I was so excited until I shared my experince with various family members.
Roto-Rooter
  5 by Kevin C.
Thank you for the prompt and quality service you provided.
Roto-Rooter
  5 by Jeffrey E.
Your Tech. Lance was helpful, polite and did a excellent job. Lance and all of you keep up the excellent job
Roto-Rooter
  5 by Joseph V.
Great Tech, Dwayne Mathews 3097
Roto-Rooter
  5 by Gary P.
Carlton was our serviceman. He came to our house at 10:30pm on a Friday evening. He was so nice and thorough. He was very upbeat and smiled each and every time that he was in our presence. He wore his protective gear in our home. He cleaned up before he left the job. We feel he went above and beyond the call of duty. We were very pleased with the service he provided us. Please commend him for a job well done. Gary
Roto-Rooter
  5 by Jessica B.
The gentleman that came to assist with our toilet was very professional and efficient. He assessed the problem quickly, reviewed the problems we were having, We excepted the job and he was able to fix it quickly. He had me look over his work when he was done to my satisfaction. He was excellent, we will definitely will call your company again based on his exceptional service!
Roto-Rooter
  5 by Jessica B.
The gentleman that came to assist with our toilet was very professional and efficient. He assessed the problem quickly, reviewed the problems we were having, We excepted the job and he was able to fix it quickly. He had me look over his work when he was done to my satisfaction. He was excellent, we will definitely will call your company again based on his exceptional service!
Roto-Rooter
  5 by Brian A.
They techs at Roto-Rooter are very good at what they do,, Kylie was very helpful and your web site was very easy to set an appointment. Thank You for all of your help.
Roto-Rooter
  5 by Jason H.
Alisa Scott arrived exactly at the quoted time, and was extremely professional, courteous, and respectful during a very stressful plumbing emergency. We were immediately put as ease by her level of expertise, and truly impressed by her speedy diagnosis and efficient resolution of the problem. Our thanks to both her, and all of the great people who assisted us through Roto-Rooter Fort Lauderdale!
Roto-Rooter
  4 by Junior W.
James 2318 was very informative and helpful to the situation. He went above and beyond his job duties and was considerate of our needs.
Roto-Rooter
  5 by Gabel H.
The service attendant was ver professional and extremely knowledgeable.ie he was a civil engineer from Venezuela learning the language.I would very highly rate the Co. GSH
Roto-Rooter
  5 by Rio R.
What a REFRESHING change! My service man was a Woman; which is great because plumbing issues are embarrassing enough. Although this was not one of those embarrassing plumbing issues; I know who I'm calling if there ever is one. Since I'm a woman, I was very comfortable talking to her about the problem. Her thoroughness, knowledge and honesty MAJORLY impressed me. She gave me all my options, made suggestions and told me roughly what each option would cost. I’m a new homeowner and I also have experience working with sub & general contractors. My point is, I use a lot of services. It is very rare that anyone takes the time to do this (from my experience). At least not in FL. She’s from Canada, maybe that explains it (LOL). My issue was not an easy one. She dealt with me fairly and the cost was reasonable. I must add that I was PETRIFIED to call a professional plumber. I didn’t want to get ripped-off and lied to (as usual). My past experiences have given me some trust issues :-/ I avoided calling & tried to solve it myself. The peace of mind was well worth the call and it worked out beautifully. Thank you Roto-Rooter Ft. Lauderdale (5353 N. Fed. Hwy) Alisa was the best!
Roto-Rooter
  5 by Melissa J.
This is the third time I have dealt with Roto Rooter and I have been extremely pleased with the level of service I received. I would NOT use anyone else for my plumbing needs. That statement is mainly centered on the knowledge and professionalism your technician provided us with. He is very polite, organized, prompt and knowledgable. Thank you for being such a customer oriented company!!! Would NOT consider another company to handle our plumbing needs. It's not very often you can say this but well worth the money and money well spent. Thank you again!!!
Roto-Rooter
  5 by Ed M.
He was great and a very good asset to your company.
Roto-Rooter
  5 by Monica C.
I really am in aww. of this whole experience. I must say I've not had this nice of experience with any service I've used in along time! I called you sent someone within the hour. He was polite,helpful and did the job. Educated me on what the problem was and how to avoid problems in the future. Can't say enough. So pleased. Expensive but worth it!!Your commercials are true..
Roto-Rooter
  5 by Robert K.
Our technician, Alex, showed up on time. Alex was very professional, courteous, clean and knowledgeable. It was obvious Alex knew what he was doing and what he was talking about. The passion of his job clearly showed in his work. He took the time to explain everything to me and my wife before and while he was doing it. He also gave us various pricing options for the different fixes. He was not "salesy" at all and let us make an informed decision based on the information he provided. He also helped clean up whatever mess there was. I would definitely recommend RotoRooter based on my experience with Alex.
Roto-Rooter
  5 by Kurtis S.
Great customer service and very helpful! Couldn't be more happy..
Roto-Rooter
  5 by Carolyn K.
So professional and excellent rep. Wilson was great!!!
Roto-Rooter
  5 by Carolyn K.
So professional and excellent rep. Wilson was great!!!
Roto-Rooter
  5 by Carolyn K.
So professional and excellent rep. Wilson was great!!!
Roto-Rooter
  5 by Esperanza O.
THANK YOU FOR YOUR HELP! REVIEWED YOUR BUSINESS ON YELP!
Roto-Rooter
  5 by Mariam E.
I had the most pleasant experience with these folks! From the excellent costumer service rep who scheduled my fast and easy appointment, to meeting my awesome Tech Zachary #2832. He was kind, knowledgeable, punctual and just an all around great person to deal with. I guess watching under cover boss paid off because that's how I found them! Can't wait to recommend them to friends and family!
Roto-Rooter
  5 by Kathryn U.
Frank , the technician, was so competent, respectful , knowledgeable and professional you are fortunate to have him as an employee - he is well worth his salary and more!! I will request him the next time I need to call your company !!!-He also made it very likely I will call Roto-Rooter again!
Roto-Rooter
  5 by Katy B.
I just wanted to let you know that the service tech was fantastic. He was here on time, polite and friendly, and most importantly he was able to unclog the sewage back up on a sunny Sunday afternoon! Additionally, he explained my options, best and worst case scenarios, and provided me with quotes so I could make an informed decision. Hat's off to him, and to Roto Rooter, for providing such quick, efficient and expert service. With 2 kids in the home, I truly appreciate the promptness of service!
Roto-Rooter
  5 by Michelle W.
Dennis was great! He quoted us two prices based on the amount of possible work. The service was quick and efficient, and now our toilet works. We called a plumber prior to using this company, and they had no idea what they were talking about. Thank you for knowing your line of business!
Roto-Rooter
  5 by Mandy B.
Ray was awesome he came in diagnosed the problem and had it fixed in a timely manner and even checked multiple times to make sure the problem was resolved! I was extremely happy with the service and well worth the price!! Thank you Ray!!
Roto-Rooter
  5 by Patricia R.
Although a tech didn't come on the day promised, the one sent the next day was worth the wait!
Roto-Rooter
  5 by Alan C.
James went above and beyond the call to make sure the work was done right. Thanks.
Roto-Rooter
  5 by Joyce B.
very professional. Neville took the time to explain the process, outcome, and recommendations. A++
Roto-Rooter
  5 by Janine F.
The technician 2219 was excellent! Very knowledgable and efficient. The initial number called promised a time which I later found out was off by 2 hours. No time should be given unless technician is in agreement.
Roto-Rooter
  5 by Janet H.
Service professional went out of his way to obtain necessary part on a Friday evening. He was polite and efficient. I truly appreciated the help during a difficult time. Had your company not been prompt I would have been without water for a three day holiday weekend. Thanks
Roto-Rooter
  5 by Gary O.
Brian kindly endured my German Shepherd :) He has 2 Great Danes so he doesn't really know what a good dog is :) He was very personable and a HARD WORKER! It's like he had ESP or something - knew exactly what he was doing - zeroed in on the problem, went to his truck and got his magic machine (heavy) and worked up a sweat working it through the mess in our drain pipes - I should have called Roto-Rooter right away, I messed around trying to do it myself for weeks thinking, "how hard can it be". I WON'T DO THAT AGAIN!! It was worth every penny to see someone who knew exactly what he was doing! I didn't tell Brian, but I was totally WRONG about where I thought the problem was - I would have NEVER have found it!! When all was said and done he gave me a "Billy Maize" presentation for his enzyme stuff that will "eat" grease and protect the pipes when used monthly. Yes - I bought it and I KNOW it will do just what he said - he is an expert!! THANK YOU SO MUCH BRIAN & Roto-Rooter!
Roto-Rooter
  5 by Charles H.
Great job! Very friendly, knowledgeable technicians.
Roto-Rooter
  5 by Esther C.
Archie was very nice and fixed the problem is a good time.
Roto-Rooter
  5 by Althea F.
The plumber was nice.
Roto-Rooter
  5 by Julia M.
The service that Dennis provided was way beyond excellent. Every detail was perfect. I will always ask for him.
Roto-Rooter
  5 by Kemberly P.
The best customer service and the friendliest people! I would recommend them to anyone!
Roto-Rooter
  5 by Les B.
You always show up. You always get the job done as promised. Never had an issue with any of your repair guys. Worth paying a bit more for quick reliable service. Thanks
Roto-Rooter
  5 by Leigh M.
I have used Rotorooter for many years. My current service experience was outstanding. The technician was punctual, knowlegable and friendly as this was not an easy job. Well done!!
Roto-Rooter
  5 by Betty Jeane Inc K.
The gentleman who came out was wonderful! I can't stress enough how much I appreciate his help and patience with all of my questions. The tenants had the same response to him. Thank you. Donna Kellough
Roto-Rooter
  5 by Justine L.
Candy who originally took my call was awesome and very sweet. Sheldon who came to service was excellent and took the time to make sure I understood exactly what happened and needed to be fixed. Great experience!
Roto-Rooter
  5 by Rich M.
The service technician took care of my problem. He was extremely professional, clean and courteous.
Roto-Rooter
  5 by Matthew W.
quick,clean and friendly service
Roto-Rooter
  5 by John F.
Service tech was great!
Roto-Rooter
  5 by Leibowitz Realty Group L.
I had a technician at my door within an hour of the time I called!
Roto-Rooter
  5 by Denis A.
Good people to work with from start to finish.
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  5 by Thomas P.
Very good personable service
Roto-Rooter
  5 by Carmen C.
Randy was very polite and a valuable asset to your company......people like him are rare to incounter in any business....very polished.
Roto-Rooter
  5 by Rick P.
I had an emergency. Roto-Rooter was my first call and the appointment time was almost immediate. There was no need to call anyone else.
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  5 by Jami L.
Great work overall! So thankful!
Roto-Rooter
  5 by Elie A.
James was very good at every step
Roto-Rooter
  5 by Clayton H.
The technician was very knowledgeable and explained exactly what needed to be done to correct the problem. She was training a co-worker, but maintained a high level of customer service and integrity. I was very satisfied with the work and would not hesitate having her perform work for my business again in the future. She is an asset to your business!
Roto-Rooter
  5 by Christopher S.
The technician was excellent and extremely professional. He made thewhole experience worth while
Roto-Rooter
  5 by William C.
Lance arrived on time - performed our needed repair with speed and accuracy. He was very friendly, knowledgable and extremely professional.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Michael S.
Quick to provide service.
Roto-Rooter
  5 by Fred R.
Was very impressed with the two Service Tecks it was a very fast action. I was very Happy with work and the time it took to finished. The Roto-Rooter trainer was with Teck and they were very good figured out proble and was taken care of at once. thanks, Roto-Rooter Invoice # 17835624
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  5 by Karen K.
Excellent tech
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  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Thomas B.
the tech was polite and cleaned up the mess
Roto-Rooter
  5 by Frank L.
Extremely over charged for parts and labor Very disappointed .. especially because I am a currant client with an on going service contract with Roto Rooter worth thousands of dollars...
Roto-Rooter
  5 by Shelia L.
a technician was at my house 3 hours after my initial call. He quickly determined the problem, and had it fixed in an hour. I was very pleased with the level of service, from the person who took my call to the technician who fixed the problem.
Roto-Rooter
  5 by Ciara M.
Randy, my technician, was extremely friendly, professional, and courteous.
Roto-Rooter
  5 by Clifford M.
Excellent service
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  5 by Robert T.
service man was excellent .
Roto-Rooter
  5 by Nicolas B.
Very Professional and excellent customer service.
Roto-Rooter
  5 by Toula S.
Second time I used and got and requested the same rep. Am very pleased with his professionalism and your service.
Roto-Rooter
  5 by Stephen M.
Technicians were extremely knowledgeable in pinpointing the problem and even helped in repairing other plumbing issues that did not have to do with the main problem I was having.Would recommend anytime.
Roto-Rooter
  5 by Chris G.
Duckens was extremely professional, polite, and completed the work quickly. I would definitely request his service again.
Roto-Rooter
  5 by Kelly M.
service was great
Roto-Rooter
  5 by Doug S.
ed was my service man and was very kind and friendly. Ed explained every thing he did and let me watch as he ran the camera through out lines. we live in huntinton, indiana and Roto-Rooter worked around our schedule. The service was prompt and kept the sight clean as he worked and cleaned up the area when he was finished. very pleased. Thank you
Roto-Rooter
  5 by David B.
First technician was unable to complete the job. Second technician arrived promptly and worked for over two hours to complete the job. He did a great job.
Roto-Rooter
  5 by David B.
First technician was unable to complete the job. Second technician arrived promptly and worked for over two hours to complete the job. He did a great job.
Roto-Rooter
  5 by Hernando S.
excellent service, the technician stayed until the job was finished. Price a little high, but it was worth it to have the peace of mind.
Roto-Rooter
  5 by Steve H.
Your technician was on time, very friendly, explained what the problem was and went right to work. He was very neat and there was no mess. Great service. Would recommend your company.
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  5 by Jane H.
Service person was very knowledgeable and helpful. Quick to correct problem and gave helpful advise to help avoid the problem agsin
Roto-Rooter
  5 by Carl W.
Your service technician, Neville Williams, gave excellent service and he was extremely professional. I will be asking for him when I have another problem with my plumbing.
Roto-Rooter
  5 by Irwin F.
Very professional,polite,knowledgable,clean,considerate,and a very nice individual to have in my home.
Roto-Rooter
  5 by Lisa W.
Quick response to an emergency situation over a holiday weekend. Very helpful in that he was able to solve te problem in the one visit
Roto-Rooter
  5 by Corey L.
We had a leak in our Garage on Easter Sunday and Roto Rooter was able to send someone out to take a look and came back the next day with parts to fix our issue. We were impressed at how quickly they responded and the technician was extremely nice and helpful.
Roto-Rooter
  5 by Chris T.
your customer service needs some help. i called at 8am set up a time 1-5 . technican shows up at 9pm. thats not good service. i understand time delays but got no call all day . then to find out the techician was waiting around all day for work .also the tech was 5 blocks from where the service was done at . the tech did a great job
Roto-Rooter
  5 by Wayne S.
From the initial call to the time for service, everyone was professional and courteous. The technician was knowledgeable and explained the process to me.
Roto-Rooter
  5 by Teresa R.
Artie showed up right on time and was extremely knowledgeable, professional, helpful, neat and friendly. As soon as I explained what was happening, he knew exactly what it was and wasted no time getting everything fixed and up and running again. I was so happy and so relieved that the problem was solved and in such a pleasant experience.
Roto-Rooter
  5 by Dwight C.
A young man named Chris provided service to us, clearing out a yard drain. He was prompt, communicated well what he would be doing and what the charges would be. It was obvious that it was not just a job for him but a service provided to another person or family. Very pleasant young man and a pleasure to work with.
Roto-Rooter
  5 by James H
Let me take the opportunity to commend Wilson Molina for his professionalism and dedication to duty. Our drainage system backed up on Thanksgiving Day. We would have had to cancel a gathering of a dozen family and friends, except that Wilson came out within a few minutes and cleared everything up. Two points are worth adding. One, he provided some training so that we may be able to handle small emergencies ourselves in the future. And two, he was extremely pleasant, especially considering he was working on a major holiday. Wilsons efforts reflect great credit on your organization.
Roto-Rooter
  5 by James S
Our service man Rick Carey was very friendly, professional, informative and efficient.
Roto-Rooter
  5 by Zeigler New Construction Z
Archie worked on master bath main drain for hours to resolve a major problem. His determination to fix it well exceeded our expectations. Major clog was resolved. We are extremely pleased with his service and knowledge. Thank you Bill Kern (project mgr.) for Buddy Ziegler
Roto-Rooter
  5 by Kevin D
Demetrius was very friendly, informative and helpful. Excellent service provided.
Roto-Rooter
  5 by John C
The technician was very friendly and helpful. Kevin took the time to answer all questions I had and explained all the work he was doing. If I ever have another problem I will definitely call and hope to get someone like Kevin to help me.
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  5 by Berly J
Great job
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  5 by Veronica B
The service tech was very knowledgeable and friendly.
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  5 by Randy A
Audley was a very efficient technician.
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  5 by Yvonne B
Alex was professional and informative.
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  5 by Dorothy W
service agent was wonderful, walked me through all phases and explained and fixed the problem
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  5 by Linda V
The technician, Adam, was very pleasant and professional.
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  5 by Nino L
Excellent Service!!!!
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  5 by Dave S
Rick was very thorough and knowledgeable. Very experienced and handled issues in a professional manner.
Roto-Rooter
  5 by Leonard S
Great service by Duncan. Will definitely use your services again. I needed a licensed plumber to fix leak. Well worth the cost and peace of mind.
Roto-Rooter
  5 by Leonard K
Your representative was very professional, knowledgeable and extremely competent and customer friendly. It was a pleasure having him deal with our problem and sharing good advice on avoiding similar problems in the future.
Roto-Rooter
  5 by Steve W
The technician was great! Fast and attentive to all details!
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  5 by Liz C
The technician was very friendly and knew how to fix the problem.
Roto-Rooter
  5 by Jonathan H
Technician was extremely knowledgeable and professional
Roto-Rooter
  5 by Margaret L
tech #1700 listened to what I had to say and then explained everything to me. He was courteous, came on time and cleaned up when he was done
Roto-Rooter
  5 by Carolyn F
Andre was polite,and cleaned up his work area before he left. The job was successful and well worth a short period of my time.
Roto-Rooter
  5 by John M
The service technician was very professional and did a great job.
Roto-Rooter
  5 by Johnnie W
we called and you came and you completed just what we needed I wished we had called sooner. THANKS ROTO-POOTER
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  5 by Jim H
Dennis Hogan was very professional and addressed our main line clog with excellent results! Rate was fair and would highly recommend Roto-Rooter to my friends and family.
Roto-Rooter
  5 by Dr Michael K
James was Fantastict!! He is a credit to your company.All of the above excellent ratings are due to James. He is cordial, prompt,honest, fast, and accurate.
Roto-Rooter
  5 by Nicole K
This is the first time I have ever had a plumbing problem at my house and the first time i have also used your company. From the gentleman on the phone who scheduled my appointment down to the service tech i was blown away with the experience. The total time from when i called to when my drain was fixed was under 2 hours! The tech even answered a few questions for me to help me keep my drains cleaned and told me of a product he could pour down the drain to help prevent the clogging, i said lets do it. The next time i have another problem with my toilets and drain i will be calling you guys.
Roto-Rooter
  5 by Richard E
Everything was great! Eddie out serviceman was ver nice and was able to answer any questions i had.
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  5 by Richard E
Everything was great! Eddie out serviceman was ver nice and was able to answer any questions i had.
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  5 by J L G
Tech was very competent and friendly
Roto-Rooter
  5 by Kathleen L
We did have to wait but the wait was worth it. It was New Years day. The two techs were professtional and curtious and appolegetic for our wait.They also answered questions about future work we want to have done. We will use Roto-Rooter again.
Roto-Rooter
  5 by David W
Alisa the field technician was outstanding
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  5 by Debra L
Your service woman was outstanding and explained everything in detail to me. Thanks so much!
Roto-Rooter
  5 by Deborah R
The workers were very courteous and fast. They knew what needed to be done, and did it quickly. The extreme cold busted the water pipe in our house that my father lives in. They were there as quickly as they could be, even though there was a lot of frozen pipes because of the extreme weather. The charge was in line with what we expected to pay. It was well worth it for the convenience of my dad and his wife having their water back. I would most definitely recommend Roto Rooter to anyone.
Roto-Rooter
  4 by Alan G
I thought 400.00 was a lot for the clearing the clog
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  4 by Michael H
Technician was good and he was able to fix the issue.
Roto-Rooter
  5 by Haywood C
Service personnel was very informative regarding the nature of the problem. He also provided helpful information to avoid similar problem in the future.
Roto-Rooter
  5 by Leah M
Rick ( number 2751 and Larry number 1537) went above and beyond, staying into the early morning hours to get the job done. 33 feet of sewer line some just old and not functional, digging into concrete and digging trenches, not easy work, but they come up with the most applicable and correct solution and applied it to my circumstance. One thing with RotoRooter, you do not have to guess, it is done right and done well. Confidence in my contractor is worth every penny.
Roto-Rooter
  4 by Kipp S
Donovan was great!
Roto-Rooter
  5 by Dennis R
Great service person.
Roto-Rooter
  5 by Dustin C
Steve Boyle was a blessing. His experience ensured that he could fix the issue with our toilet, and he was a complete professional. Having a background in customer service and management, I know that you get far more complaints than kudos, and people like Steve deserve all the credit that they can get when they do things the right way. I wouldnt be able to go to sleep tonight without letting you know that he did an excellent job and made a difference for or family this weekend.
Roto-Rooter
  5 by Beth R
The serviceman was very good at explaining what he was doing! Also, he did the job in a very timely manner. You have our future business. I just hope it wont be anytime soon! haha
Roto-Rooter
  5 by Ray K
We were provided with exceptional service. The service man did a thorough job, extremely professional and courteous.
Roto-Rooter
  5 by Joyce F
polite, effictive, helpful....
Roto-Rooter
  5 by Rita R
Our repairman, Artie Duclos was a blessing for our building. He used his experience and knowledge to not only solve our current problem, but to take preventive maintainence to save us from future damage.
Roto-Rooter
  5 by Janice B
The service was superior to any other plumber we ever had. He did all that we asked and took the time to explain what he was doing. Cleaned up after. Well worth it. I wont go anywhere else, they have always taken good care of us. Very professional. Thank you!
Roto-Rooter
  5 by Lascelles B
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  5 by Anthony T
Ronald (8498), our tech, arrived 1/2 hour early. It was rainy so he put covers on his shoes (impressive) so as not to track in dirt. He did the job quickly and answered all our questions and cleaned up. I hope we dont need a plumber again, but if we do I would definitely call RotoRooter again.
Roto-Rooter
  4 by Amanda By Joan Porro C
The service man, Ben, was fine. Extremely polite and considerate doing a good job. My dissatisfaction is with the fact that I had to reschedule a prior appt. because when I called for the 3rd time I was told that the earliest the service man would arrive was 7 pm for the 3 pm appt. That is not acceptable especially since I had to keep calling
Roto-Rooter
  5 by Sherry R
Ron did a great job, from begnning to finish.
Roto-Rooter
  4 by Gina C
One of the kitchen fixtures got a little dented from the wrench which was used to loosen the spout. The repairman used care, but I think he needs the correct tool so as not to damage the fixture.
Roto-Rooter
  5 by Suzanne M
The man that answered was wonderful and Earl that came out was wonderful. It was Sunday and I appreciate your service.
Roto-Rooter
  4 by Paulette P
very prompt and very courteous
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  5 by Dorothy P
The technician was very polite,respectful and thorough in explaining what was wrong. When he was done he cleaned up and left my house in good order.
Roto-Rooter
  5 by Bert K
I called because I was experiencing the same issues I had in the fall, I spent quite a bit on the diagnostics of the problem ,however, it was money well spent. The diagnosis was my 75 yr old sewer line had given up the ghost... For clay and motor it lasted well. Unfortunately I did not use Roto-Rooter for the repair used a family friend ( Licensed and insured plumbing company) Now four months later Im calling Roto back because we have same issue again bathroom slow and bubbles in toilet when showering. We find only the kitchen and laundry has been connected to our new sewer line. Roto-Rooter repeated the same tests with cameras and all, and honored their six months warranty! Who does that? The money I spent with Roto, was well worth it! I learned that our one and only bathroom was draining somewhere in the old clay pipe thats disconnected to sewage service. EWWW! I cant plant Veggies this summer, E-COLI happens. Thanks to Roto-Rooter for helping to decontaminating my yard. USE ROTO-ROOTER and this will flow well
Roto-Rooter
  5 by Brian M
Calling Roto-Rooter was a vary pleasant experience, only to be surpassed by the excellent job our technician, Adam, did. Adam showed up on time, and performed his tasks in a very efficient and effective manner!! He also took the time to explain to us how we can help prevent our drains from being clogged again. He was very personable and represents your company in an excellent manner. Because of his professionalism, if we ever need this service again, we will definetly call your company and hope that Adam is again our technician!!
Roto-Rooter
  5 by Renee K
Our service guy Leroy and another guy who arrived later to help, were extremely professional and worked long and hard to resolve our issue. They were so polite too. Give those boys a raise!!!! Renee Kiusalaas
Roto-Rooter
  5 by Scott D
My service person was great.
Roto-Rooter
  5 by Ken W
Had a house full of out of town guests and of coarse the plumbing backed up, called Roto-Rooter and Alisa Scott came to the rescue, she was both polite and friendly. She is definitely an asset to your company and I would recommend Roto-Rooter to all of my friends, thanks for your help.
Roto-Rooter
  5 by Sharon B
I left and returned to Rotor Rooter within 2 months because their service is exceptional and i was wrong to think their service was poor...i was incorrect and they were exactly right about my issue. i do sincerely apologize and look forward to reestablishing my good relationship with Rotor Rooter
Roto-Rooter
  5 by Alan G
Fred was an excellent serviceman. He solved the problem we had other plumbers trying to fix for three years. I work in the medical field. Watching him was like watching our house have a colonoscopy with removal of a particularly nasty tumor. Nice work Fred!!
Roto-Rooter
  5 by John G
I was in Florida visiting my Father-in-law. We had problems with toilets flushing, and it appeared to be septic field problem. I contacted Roto Rooter and was told they could have someone out to the house in the AM the next day. I did call late in the day. My problem was that I was leaving for Chicago the next morning, and could not even use the shower or toilets. After my initial call, I was contacted by your company and they sent a service man, Dennis, to the house the afternoon that I made the initial call. He was great, and fixed, what was a disconnected line, and did it in a very timely fashion. I cannot tell you how grateful I am that your company answered my call for help so timely. Really made my last 24 hours in Florida very relaxing. Youre the Best!
Roto-Rooter
  5 by Jo Ann N
I was in a panic when I called and the receptionist was very thoughtful and promised to try to get someone out quickly and she did. Andy, the service man who came was very helpful and pleasant and did a great job. It was as good an experience as these things can be. I will of course check in the morning to make sure all is well, but Andy assured me that if there was a problem all would be resolved. Thanks so much, it was a nasty job and how this man could do that and remain so pleasant is service that is worth using and recommending again.
Roto-Rooter
  5 by James M
Ref: inv 17627575 Shawn, Dennis (1519) has a great attitude and provided terrific service. Will recommend.
Roto-Rooter
  5 by Robert S
The technician was most polite and professional
Roto-Rooter
  5 by Robert S
The technicial was polite and professional
Roto-Rooter
  5 by Brenda L
William the one that did the service call was very knowlegable and professional. I first called A1 plumbing which I had done business with before. They did not return my call I later found out A1 did not have my new cell phone number, this worked out well because from here on I will continue to do business withRoto-Rooter, because of the great service William provided to us. My orginal service time was at 2:30 but I received a call from your company stating that I would be seen at a later time that day. William was worth the wait, this young man gives your company a great name.
Roto-Rooter
  5 by George M
Plumbing repair costs are still too high :(
Roto-Rooter
  5 by Patrick E
Last Saturday, 2/22/14 I was replacing an outside water spigot.... Long story short, I broke the water pipe inside the house. To make matters worse it was past business hours, I never realized how much water we use, until it was no longer available. I called Roto Rooter to come bail me out of the mess I created. I was given a 2 hour window that the plumber would arrive. The plumber arrived at my house within this window of time. The plumbers name was Matt J. Matt quickly diagnosed the problem and promptly got to work. I am a curious fellow so, I asked him if I could watch. Matt explained, in detail each step of the repair. He was finished up within an hour and went on his way. When Matt left, I felt like I had one of my friends over to the house for the repair. He was extremely professional, friendly and knowledgeable. I would recommend Roto Rooter and especially Matt if you are in need of a repair. The overall cost was not cheap but, considering it was Saturday evening, the promptness in which he arrived, the quality of service provided, all compounded with the professionalism and friendliness.... It was worth the cost. Thanks Matt! -Patrick, Aurora CO
Roto-Rooter
  4 by Anez M
Both technicians were very knowledgable and explained everything very well. Unfortunatly my problem could not be resolved by your technicians.
Roto-Rooter
  5 by Michael A
Thanks very prompt accurate and professional service.
Roto-Rooter
  5 by Michael H
The technician was very helpful.
Roto-Rooter
  5 by Michael A
James was prompt, friendly, knowledgeable, efficient & left the room clean when he was done!
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License:   M-38348 Robert Freese
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