Ft Wayne, IN Rate location (41 Reviews) Call Now 260-745-9969

Roto-Rooter Ft Wayne, IN: Customer Reviews & Testimonials

When you need experienced plumbers in Ft Wayne, IN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Ft Wayne, IN

John did a great job working with us to fix a very old leaky pipe in our basement. He figured out a cost-effective, safe solution to our problem. He was very professional and great to work with.
Kathie F.
Prompt service that took care of my issue immediately. My garage floor drain was clogged with who knows what. The technician came out, diagnosed the problem, gave me an estimate, and then took care of it. The final total was less than the estimate. Great service.
Seth D.
Response was excellent. Outcome was successful
Michael B.
They came out quickly and took care of the problem.
Julie G.
Mike from Roto Rooter came out 8 min after the appointed time, and got the job done in short order. Very happy so far.
Terry H.
We had just bought a new set of washer and dryer. They were installed and when they ran the tests on the washer the water being drained out was coming back up the laundry drain. Big Problem!!! Called Roto-Rooter talked to a very pleasent young lady and was told someone would be out between 2 and 4 this afternoon. The technician was here promptly around 2:30. I was a happy lady. He gave me my estimate, and then proceeded to thankfully clear my laundry drain. He then ran a test drain on the new washer and YEA!!, SUCCESS!!!. I am very thankful to have a company in Fort Wayne that is so prompt and also so courteous. Thanks again for the great service. Gretchen and Richard Boyce
Gretchen B.
The serviceman provided a quote before any work was done. After I approved the repair he went to get the new pump and installed it. He was very professional and courteous. We would use Roto-Rooter again.
Mary A.
From the time of call the work was done in 2 hrs. The service technician was very professional. Not much more you can ask for.
Ann B.
Our sump pump began malfunctioning overnight and it was discovered around 3am. The pump did not have any water to drain and it appeared to be running constantly. The pump was making a loud vibrating noise. After searching through Angie's list we found Roto Rooter was available 24hrs. We contacted them and left our information with someone to have a tech call us back. Within 15-20 min the tech called us. The tech attempted to trouble shoot the issue over the phone and realized the pump needed to be replaced. He set up a time to come to our house at 7:30. The tech arrived right on time. He was very professional as well as personable! He promptly replaced the pump and noticed our back-up battery was no longer functioning properly as well. The tech described what they could replace it with and said a proposal would be written up and e-mailed to us. Since the service was today, we are awaiting the proposal. The new pump is working so far!
Paul H.
Dax was fantastic! Quick, efficient and tidy. He offered me great advice on how to prevent the problem in the future.
Regina K.
Our drain was bloocked up and needed to call someone to fix it so we called roto rooter.We were advised they can respond within 2 hours of our request. The serviceman arrived within the 2 hours given to us. He promptly surveyed the situation and gave me a quote before he started and quicly removed the equiptment needed to do the job and promptly started routing out the sewer line. After a fair amount of time it appeareared he wouldnt be able to complete the service but attemped to complete the job eventhough it dodnt seem like he could but was able to complete the job to the customers delight. He was prompt,courteous, and dedicated to finishing his job.With GREAT appreciation Carl D
A Yahoo User
Just awesome, would recommend to anyone with plumbing issues
A Yahoo User
My sewage drain backed up this morning, I called around 9 AM, and had a technician in my house 3 hours later. Vince provided excellent, professional service and had the problem resolved in under an hour. He even came back after a second drain clogged and fixed it too. Fantastic experience all around, other than the whole clogged drain aspect.
A Yahoo User
Great service- Same day and professional. Matt was great :)
A Yahoo User
Great and fast service. Were able to get out same day which was amazing! Staff was friendly and professional, definitely would recommend.
A Yahoo User
Technician came in the time frame specified and was great. He identified the issue very quickly. My sewage pump needed to be replaced. He gave me an initial estimate of between $800 - $1200. He left to get a pump and when he came back he said he got one at a good price. Bottom line: my bill was less than the estimate - $703.58! I was very pleased.
Al J.
The sump pump in my basement was running continuously and we were forecast for rain over the next several days. The last thing I wanted was another flooded basement. I called Roto-Rooter and the plumber came out that same day and looked over the pump. The float switch had failed which would normally shut off the pump and it was internal to the pump. The plumber had a new sump pump installed, this time with an external float switch which can be serviced separately should we get here again. The service was fast and courteous. Thank you!
Michael B. | Churubusco
Great service and Rob was on time and very knowledgable. He quickly fixed our problem and we highly recommend Roto-Rooter!
Becky J. | Grabill
Danny did a fabulous job getting our drain open so the water in the basement drained out. He had to work on a muddy slope in a wooded area to clear the basement drain. Danny also had a remarkable sense of humor about the situation and worked very hard to resolve our situation. Danny is a some one that I would have out again on a service call.
Robert P. | Churubusco
Who else could take a really not so good day and make things all better? That's what Roto-Rooter did for us. No one expects clogged sewer issues two day before Christmas. From the friendly phone contact to the two hard working, no nonsense men who solved our plumbing issues, Roto-Rooter can be commended for their diligence to a superb work ethic. I highly recommend your services and will be letting friends and family know that you will be there to help them with their not so fun problems. Thank you so much.
Deborah S. | Garrett
LINDA M. | Huntertown
Roto Rooter was very quick and addressed multiple issues. Ed was very helpful, he explained what he was doing and why he was doing it.
Shannon D. | Grabill
Our technician, Mike-#154 , was excellent. Once I received the call, he was at or home shortly afterward. He expertly explained the situation to my son, before proceeding. My son gave me a call. Once I gave direction, Mike completed the job. Excellence and professionalism was shown and greatly appreciated. Thank-you!
Cindy M. | Churubusco
ed was my service man and was very kind and friendly. Ed explained every thing he did and let me watch as he ran the camera through out lines. we live in huntinton, indiana and Roto-Rooter worked around our schedule. The service was prompt and kept the sight clean as he worked and cleaned up the area when he was finished. very pleased. Thank you
Doug s. | huntington
John the service professional that came out was very helpful and thorough. He was excellent to work with.
Ryan Sonnigsen L. | Ft Wayne
I got an appointment the same day I called which was appreciated. Tech arrived towards the beginning of the allotted time give which was again appreciated. Was professional, cleaned up and efficient. This is the second time that I have used Roto Rooter and I will use again!
Kristine M. | Ft Wayne
they did what they were suppose to.
Nichole C. | South Whitley
Dax Thomas was on time, very professional, very informative as to what our problem was. We are very pleased with the results. I have already recommended Roto Rooter to our daughter for some plumbing work she is wanting done. From the time I first called to the time Dax had finished the job everything was excellent. I will call Roto Rooter again when I need work done. Thank You Roto Rooter. Jim Elrod
Jim E. | Ft Wayne
Ed is great,he found a clean out,that no one else found in twenty years. Would highly recommend Ed.
John C. | Ft Wayne
Rob was here on time and was very curtious and immediatly went to work.. Check our washer and sink in bathroom.. Rob also recommended this done yearly since we live in an older neighborhood with lots of trees and root issues! Thank you Rob from the bottom of our hearts .. We can rest easy!
Kimberly V. | Ft Wayne
Service was "as expected". Service person arrived when expected, fixed the problem as expected and left the house without leaving a mess - as expected. You can't get any better than that.
Sidney T. | Ft Wayne
Rob was very friendly and informative with our problems. Thank you very much for the excellent service.
Jack F. | Ft Wayne
got right to it and knew what he was doing
Nichole C. | South Whitley
Your technician was on time, very friendly, explained what the problem was and went right to work. He was very neat and there was no mess. Great service. Would recommend your company.
Steve H. | Ft Wayne
The Technician is fantastic and Karissa set up my appointment quickly and with no problem. I is a Deaf man and she text me keeping me informed of situation. On my initial call i had to use my Deaf relay phone system and Karissa did extremely well on it. Most businesses hang up on us. I felt that Technician cared about my situation personally. we wrote on paper back and forth and he kept me fully informed with what was happening. With service as this I will go no where else for these needs and I will let all know about my positive business associated with Roto-Rooter. Thank you so much.
Christian c. | Ft Wayne
Dex was awesome! He was so knowledgeable about anything we asked!!!! We will be using Roto-Rooter in the future!!!!! Thank You!
Laura H. | Leo
I think they should have repaired the drywall for the price I paid.
Lynn P. | Ft Wayne
The Sewage pump in our basement stopped working this morning. I needed the pump fixed a soon as possible as my parents live in the basement and it is the only bathroom my Mother can get to at this time. I called Roto Rooter and they set up an appointment right away. They called to let me know that they could come earlier if that was OK. I am very pleased with the professional service I received today from Roto Rooter and I would recommend them to anyone needing plumbing and/or drain service.
Tonya L. | Ft Wayne
We are very satisfied and impressed that the tech was here within 20 minutes. He quickly identified the problem and the work was done within 90 minutes. Super pleased customer in Fort Wayne Indiana.
Lisa S. | Ft Wayne
Plumber was pleasant, curtious, efficient and informative.
Roger L. | Huntertown
I was extremely satisfied and happy with the service from Roto-Rooter. The technician was able to get the drain in my church working again. He helped us discover what was the cause of our problem. Glad we could get the problem taken care of right away. Thanks for your work!
Michael D. | Columbia City
John Elward
4035 Transportation Drive
Ft Wayne, IN 46818

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