Franklin, TN Rate location (23 Reviews) Call Now 615-292-2969

Roto-Rooter Franklin, TN: Customer Reviews & Testimonials

When you need experienced plumbers in Franklin, TN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Franklin, TN

Did an outstanding job on my kitchen drain. Highly recommended. I will recommend to everyone.
Nyka M.
Our water heater exploded in our attic. There was a plumber out within an hour (around 9pm) and the cleanup process began within two. They were very kind and very professional. They gave us advice on how to talk to insurance, and checked in daily.
Benjamin J.
Dear Roto-Rooter: Thank you for sending Mark to fix our kitchen water pipe leak. Mark was very friendly, knowledgeable, all business, found the leak problem, and had our kitchen water up and running within thirty minutes. I will call Roto-Rooter again, as I have for over 15 years, and request Mark. Thanks again!
Patricia S.
I have always had a great experience with these guys. I started using them about 4 years ago when my main sewer pipe cracked. I have had them come out periodically since then to have them snake out my lines to the street. Each time their plumbers have been very friendly and professional. I recommend them to everyone I know in Nashville. I had them come out again to look over an investment property we just purchased and they found a problem that was not in the home inspection report. Thank goodness! The Plumbers I recommend from them are Drazan and Roger both have helped my house in the past. Thanks for all the great service and expertise over the past few years and look forward to working with you all in the future.
William F.
Thanks for fixing the clog! Excellent service. Super nice guy!
Elevation B.
Carl was absolutely amazing! He was knowledgeable and gave me such insight into my new house! What a Gift it turned out to be to have a root ball in my main line to get him out here! I would recommend RR and specifically Carl to everyone I know! An extremely pleased customer! Matt
Matt B.
Robert is top notch. His service went above my expectations and I have very high expectations. If you need plumbing work, Robert is the one you need to call. I highly recommend him and you should ask for him by name if ever in need.
Mike S.
Robert came out to help us unclog our sewer lines. At first, we thought it was going to be a major problem but he suggested we wait and see if the cause of the problem was actually our neighbor. We waited and within minutes the problem was resolved and was an easy fix. I am glad he wasn't here just for the money but actually cared about fixing my problem as easily as possible. Robert was great and all the other guys with Roto-Rooter have been awesome! I will use them again in the future if I need a drain unclogged.
Barbara F.
We've used RotoRooter a few times now and are satisfied every time. Service men have always been friendly and competent.
Tressa B.
After calling several plumbers to come out and clear my blocked drain, I discovered that the earliest anyone could make a call was the next afternoon! Then I called Roto-Rooter and they sent someone out within two hours! The technician was friendly and knowledgeable and remedied the problem within the hour. The fee seemed reasonable and the service was great!
Joanna S.
I called Roto Rooter after my usual plumber wouldn't call me back right after a holiday. They had someone out within an hour, on a Saturday morning, and he got our sink unclogged in no time. He was friendly and professional. I also really like that they guarantee their work! Will definitely use Roto Rooter again!
Mattie C. | Franklin
Very pleased with the quick response time. Robert was professional and did a great job.
Carol T. | Franklin
Carl did a great job fixing our plumbing issue. Chad did a great job with our sewage issue. They were quick to respond and quick to fix the issue. Thanks for the great service!
Gregory S. | Franklin
We had an emergency sewer line problem and I called several plumbing companies who couldn't come until the next day. Fortunately, I contacted Roto-Rooter! They sent Carl to our home within an hour. Carl had to call another technician who brought another piece of equipment to fix the problem in the sewer line. Both Carl and the other technician (sorry I didn't get his name) were courteous and responsive. They left us with a bottle of drain cleaner to prevent future problems. I will call Roto-Rooter again when we have a plumbing problem. They understand the importance of customer service and I am very appreciate of how quickly they resolved the problem!
Kathy S. | Franklin
Danny is a gem! Willing to help out in a flash and send a guy over no charge to see if I had dropped my earrings down the drain. Even better since I was staying at a friend's house while in town and about to leave to catch my flight back to NYC. What awesome customer service - I would not hesitate to use them if you need their help! Thanks Danny!
Annika C. | Franklin
I've used Roto-Rooter twice in the past week (unfortunately), but FORTUNATELY, both my technicians were incredible, faster than ANY other plumber I called and efficient. GREAT experience!
Isabeau M.
I called and asked for a service technician on Sunday morning. I was told that it would be after lunch before someone could get to me. I asked if there was any way they could get there sooner since we had dinner guests coming at 6pm. I was told they would check and call back. Within 5 minutes they called back and told me someone would be there between 11am and 11:30am. Robert Sparks came and quickly solved our problem. He also gave us a few pointers on ways we could improve performance of our water heater, garbage disposal and overall plumbing systems. He was extremely polite and very knowledgable of his trade. Although we don't want to have more plumbing problems, if we do, we would welcome Robert as our technician. I also liked the fact that we didn't pay a service call amount as another service had quoted. We only paid for the work done.
John G.
Robert Sparks was the plumber who came out to my address in Nashville to help with a clog and a leak in my sink. He was very prompt and fixed everything to perfection. He'll be my plumber from now on.
Tim E.
Robert was very helpful, courteous and professional when installing my new hot water heater. He listened to my concerns and then helped me to determine the best type of water heater for my home. Other well-known plumbing services who claim to always want to make you happy are just trying to maximize the money they can get out of you. Robert didn't try to upsell me, and he didn't try to find things "wrong" with my home just to try to pad his pockets more. In fact, he charged a little less than what I was expecting, after shopping around and getting an idea of what kind of price to expect for the type of water heater I got and the installation fee. I rate him highly on quality of service, price, and professionalism. I know who I'll be calling now for my future plumbing needs....and he won't be giving me all of this propaganda with smiley faces all over the place. He'll simply just give me great service for a very reasonable price. And his name is Robert...with Roto-Rooter.
David G.
We contacted Roto-Rooter from Nashville, TN after we discovered that our main sewer pipe had collapsed under our basement. This was an incredibly stressful realization for us at first. We couldn't even imagine how much the repair would cost, and definitely didn't want to deal with all of the out-to-get-your-money contractors. We decided to go ahead and get a free estimate and inspection with Roto-Rooter. First, the person answering the phones and scheduling was very professional, yet personable. Our plumber was the same. He worked hard throughout the whole day to install a new sewage pipe, and did a great job with it. He never tried to pressure us to pay for unnecessary service. He gave us honest advice, and we will definitely use him and Roto-Rooter again in the future!
Christina W.
Bob has come out 4 times in the past 3 weeks for different issues. He always goes above and beyond!!
Maria B. | Franklin
Showed up on time, friendly service, quality work.
Lou P. | Franklin
Chad and Carl did extensive work repairing and replacing my under ground gutter drains. They were prompt, knowledgeable and kept me informed of their findings and reviewed options and plans to correct.
Ron S. | Franklin
Danny Kuchta

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