Elgin, IL Rate location (20 Reviews) Call Now 847-836-6011

Roto-Rooter Elgin, IL: Customer Reviews & Testimonials

When you need experienced plumbers in Elgin, IL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Elgin, IL

Excellent. Very professional on phone. Came within window and called 30 mins ahead as i was told. Very professional and knowledgable. Was able to diagnose issue and make recommendations and even changed a lightbulb! My go too from now on! Thanks Charles!
Cameron R.
Roselle, IL. Ticket # 18364335. Serviceman- Eddie, # 1617. Fast service with very professional technician. My original estimate was almost $ 600 but I ended up being charged about half of that because it turned out to be city issue.
Aleksey A.
Roto-rooter made it easy. Their availability made it incredibly easy to schedule an appointment and get them there at a time convenient to my schedule. They were incredibly fast and did a great job! Of course, the price wasn't my favorite part, but who really wants to spend money on plumbing?!? Overall, Pat did a great job and I would recommend them. (#1899)
Antonette M.
Leonard and Luigi were very cordial, knowledgeable and would recommend them. Replaced first floor bath tub plumbing (Luigi) in basemant that had to be rodded (Leonard) also.
Tim S.
I woke up this morning to a backed-up toilet. I called Roto-Rooter and they gave me a window of time when a technician could come and let me know that he would call when he was about 30 minutes out. I got the call from the tech, Jimmy, as promised. He actually arrived earlier than anticipated. When I mentioned that it would be a couple of minutes before he could get into the bathroom, he was very gracious about it. Jimmy took a look at the job and then, without me asking, explained three options for what the problem might be and let me know what the fee was for each option. He also let me know that there was an online coupon that I could use to offset the price. Luckily, my problem was the least expensive option and it didn't take Jimmy long to get it taken care of. He then took the time to explain to me some steps I could take to minimize the chances of the problem recurring. All in all, Jimmy made what could have been a miserable problem into a fairly non-stressful experience. If another plumbing problem arises, I will definitely call Roto-Rooter and I hope they will send Jimmy to take care of the issue.
Kathy W.
Jeff #1375 rodded our sewer service today. He was very helpful and professional. This is why we keep coming back to Roto-Rooter.
Andrew B.
Roto-Rooter performed plumbing work at my home on 1/20/14.  I was very pleased with resolution of my plumbing issue.  The technician, Mike, was very professional, courteous and knowledgeable.  I would highly recommend Roto-Rooter for plumbing services.
T S.
Prompt service. Congenial technician. Good equipment. Employee reported that the company is a good employer, with reasonable compensation and benefits. These are important values for me when selecting a contractor. Workers need to make livable wages and benefits.
William B. | Elgin
Edward was really nice and showed up on time. He was able to get another guy to come out to feed a camera through our pipes the same day. Edward was very courteous.
Shannon O. | Elgin
Roto rooter was fantastic. They were cheap and affordable. The workers were friendly and nice. Pat (1899) was very informative and helpful. The quickly spotted the problems with my bathroom and boiler room. I will definitely call them again. I recommend them to anyone they were amazing. Thanks guys.
Starr F. | Elgin
friendly and efficient
David L. | Elgin
Very quick response time.
Rick R. | Elgin
Service was prompt from getting appointment to getting job done! Would highly recommend.
Areta C. | Elgin
Your service technician, Sonny, was extreamly knowledgeable and courteous. Sonny was able to correct the problem quickly. Also found Sonny to be a very pleasant and interesting person.
Glenn F. | Elgin
He was early! He fixed our issue and was on his way quickly!
Kerry B. | Elgin
The gentleman was very professional and courteous. He went right to the source and me and my mom felt very comfortable with him and he was friendly too. he worked fast for us to get the gas line fix and to get it up and running. i would definitely recommend rotor-rooter to my friends and family and i will call again whenever i need plumbing to be fixed. thank you :)
celeste s. | Elgin
Excellent service and knowledge. Some of the best service I've received.
John d. | buffalo grove
The workers were very nice.
Tokiko F. | Hoffman Estates
Service tech delayed, office called to alert me. Tech Heta arrived, courteous,reviewed issues and we researched by having to open up the plbg chase to diagnose solution. We made arrangements for the followup visit in a couple of days to correct the leak. Service so far has been very satisfactory. Steve A
Steven A. | Des Plaines
Extremely responsive. Explained options and pricing before beginning work. Very nice and excellent customer service.
Shira W. | Chicago
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