East Aurora, NY Rate location (16 Reviews) Call Now 716-639-2142

Roto-Rooter East Aurora, NY: Customer Reviews & Testimonials

When you need experienced plumbers in East Aurora, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter East Aurora, NY

Excellent service, good communication and explanation of problem and solutions.
Dana M. | East Aurora
Our service person arrived within the time frame we were given. He was courteous and did a great job to fix our drain problem quickly. Our thanks to RJ, ID #18920193/3354.
Ingrid W. | East Aurora
Service and plumber were excellent.
Murray W. | East Aurora
We recently had our main sewer line back up. I called and they were there within an hour! got started right away and were done and gone in a little less than an hour, Great job!
Samuel S. | East Aurora
Mike was great, providing excellent service :)
Philip H. | East Aurora
Ken Jarmusz, who came to check out the disposal, is very professional, capable, and prompt. Next time we have an issue with our plumbing, I hope it is Ken who helps us out.
Susan W. | East Aurora
Great, prompt service. Dakota was very courteous and put booties on when he noticed my hardwood floors.He also place cardboard on my bathroom floor to keep dirt as minimal as possible.
Jamie H. | East Aurora
I needed a flush tower replaced. I changed and checked everything inside the tank and it still would run a couple times an hour. Albert and Kevin checked everything and then called Kohler to troubleshoot. Within minutes the solution was discovered and after getting replacement tower parts, the install was complete and the solution was set. They were professional and courteous. I had to make a second call because I overturned a valve and a second tech came out in minutes, Ken, and he discovered I had done a little more damage than a simple overturn. He replaced the parts after getting them and was a great customer service person and assured me I would have no further issues. A frustrating problem was solved by 3 on site techs within 2 hours total and the local office in West Seneca was also professional and treated me like I was the only thing that mattered . Highly gratifying experience.
Jesse W. | East Aurora
Our service was scheduled promptly and the plumber gave us an assessment of the problem before starting work. He answered our questions and provided an estimate of alternative work we wanted done. We decided on the alternative which was a permanent solution to the problem. Work was scheduled at our convenience on a Saturday morning. Although the work took longer than anticipated he held to the original estimate. We are very happy with the permanent fix.
Rebecca W. | East Aurora
The guys explained what they did they were professional and speedy
Kim L. | East Aurora
The tech. was very pleasant and knew exactly what he was doing.
Janice R. | Alden
Highly professional plumber. He was smart and courteous.
Ian W. | East Aurora
The technician completed the job to my satisfaction.
Dori S. | East Aurora
The service technician arrived on time and quickly identified the problem, proposed a solution, and worked to restore service. He was professional, polite, and efficient.
John B. | Alden
Roto-Rooter I did a great job! Our main sewer line clogged on Christmas Day so we called the next day. Our service technician Gary Pohzehl along with a young man he was mentoring arrived on time and with a great attitude. They quickly assessed the problem and assured me they could fix it. Both men were professional, friendly, and competent. In no time our sewer line was cleared and our holiday saved. Also, I printed a $40 coupon off the website and it was honored happily with no questions (that doesn't always happen with some companies). I could not be happier with Roto-Rooter and with Gary and his partner. Thanks.
Mark B. | East Aurora
Doug was very prompt and detailed as to what he was going to do. We were very pleased with the service. This was also true of the technician (name?) who did the water jet service that finally solved the blockage problem. Thank you for the great service.
John S. | East Aurora
Duane Stehlar

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