Douglasville, GA Rate location (31 Reviews) Call Now 770-445-0288

Roto-Rooter Douglasville, GA: Customer Reviews & Testimonials

When you need experienced plumbers in Douglasville, GA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Douglasville, GA

Ivo (3948) came out to to my unit to replace the water shut off valve for my washer...super friendly and knowledgeable of his craft. Everything was done quickly before my appliance delivery... Thanks so much again!
Karlystra N.
Dave arrived on time and knew the exact solution to our problem when I told him the issue. It was a quick fix and he had all the necessary tools to fix it onsite and thoroughly tested it afterwards. Roto-Rooter is our go to for all of our plumbing issues and I highly recommend them and Dave Sherrer.
Valerie W.
Ivo was great Quick and efficient will recommend him to come back if I have any other issues
Gillian B.
Kostadin was great. Fixed the problem quickly and checked his work.
Philip C.
Great job at our home on short notice. We set up an appointment online in the morning on a Sunday and had a new ejector pump in our basement by 5pm!! Tony was great and very professional.
Kirstin A.
Called roto-rooter to help with a water break in my front lawn. They were quick to respond and schedule a fix. Todd Jones was a wonderful service technician. A+ Service.
Dj M.
Barron was very friendly and knowledgeable. The service provided was quick and efficient. I recommend using them in the future.
Travis B.
We had a toilet back up and called roto rooter today. Michael McNamara was the one who responded to the call and we were very happy with his service. He was very professional and did a great job replacing the sump pump that he figured out wasn't working properly anymore. The whole process was very simple and he explained everything to us before going on to the next step. We will defiantly call roto rooter again.
Dale S.
The Roto-Rooter Plumber from Atlanta Rahmel , went above and beyond what was needed. I am extremely happy and satisfied. I will always do business with Roto-Rooter and request Rahmel for any additional that is needed!!
Neb H.
Had Marcus come out and jet our drains after a back up. The customer service was great. They had a tech in the area and had the work done by the next day. I've used them before and will again.
Michael K.
We had a great experience. Wayne went above and beyond for us! Thank you Wayne!
Christine C. | Douglasville
Wonderful experience, technician Dan #3407 did an exceptional job on my water issue. I was also impress with the quick service, I called sat afternoon and was told a tech would be out between 7-11pm. 10 minutes later I received a call stating a technician was on the way. AWESOME!!! Thank you Roto-Rooter and Dan The Man#3407.
Vanessa J. | Douglasville
Thank you to Mike McNamara from Roto Rooter! He did a great job considering today is Labor Day and most everything is closed. He replaced our water heater in under 3 hours! This is the 3rd or 4th time we have used Roto Rooter and they have always been courteous, upfront, transparent and professional. Will let everyone we know to call Mike first! 5 Stars!
Elizabeth D. | Douglasville
My experience was life threatening and I am so thankful to Tracey Wright that he was able to immediately determine the issues with my hot water heater. My hot water heater needed repairs due to the vent and the gas line on the water heater needing to be replaced. I had bad headaches a couple of days prior and was not sure what was causing them. I had notice that the vents were not secure or interlocked together and I had been in the garage one morning with the door closed longer than normal. That evening Tracey explained that because another plumber had pulled the gas line and not secured and installed the vents properly that it could have been an explosion and fumes were released into the garage everytime hot water was used. So I Thank God for Tracey Wright. He is an excellent, knowledgeable and skilled professional plumber with who does outstanding work and provides the highest level of service. Kudos to Tracey. Sincerely Rhona
Rhona J. | Douglasville
Bruce was easy to work with and fixed the shower faucet.
Alecia L. | Douglasville
The service today was great. Bruce, the Master Plumber, listened to my concerns, isolated the possible problems, provided a quote with multiple options, then fix my issue. Very satisfied! Thanks!
John
We needed a plumber due to back-up of our sewage line, and we immediately called Roto-Rooter. Rhoan Royes, our assigned plumber, was friendly, knowledgeable, and quickly unclogged our lines and advised on precautionary measures to prevent future issues. I would recommend Rhoan for all of your plumbing needs!
Chris S.
The Licensed Plumber Rahmel from Roto Rotor was prompt and professional. Rahmel installed the pressure regulator valve on my water line. Rahmel explained everything about the pressure being too high and the effects of it. He put me at ease by explaining it so I can understand. If I need any more services done I will be sure to call Rahmel the best in Atlanta.
Michael P.
I had a Great honest experience with Rahmel who replaced my leaking garbage disposal and kept me informed on ideal stratagies to prevent futher leaking occurances. If you're in the Atlanta area and need plumbing attention ask for RAHMEL!
Daniel R.
Suman Technician number 3226 Was great, he arrived at the scheduled time and worked to solve our clogged kitchen drain. He was extremely professional and polite, took time to explain everything and did a great job cleaning up before he left. Thx Suman!
Kristine W.
Suman, was the man. I mean, more courteous than I ever expected. He put on and took off shoe guards when entering and leaving the house. He was EXTREMELY clean...to the point that I had to tell him not to worry about the details. I imagine some customers need that. He was very thorough, and I commend his work and roto rooter.
Lance H.
Very happy with your service.
Norman D. | Douglasville
My service technicians were very knowledgeable and professional. I would definitely use your service again. Thank you
Sheila P. | Douglasville
I received stellar customer service from Chuck during my appointment. He was friendly, knowledgeable and answered all of my questions. I would definitely recommend him to anyone requiring plumbing services in the future. Great job Chuck!
shannan p. | Douglasville
your plumbing person was Robert, who was very professional, very transparent with the charges once evaluated and informed me of those charges before starting the work. Upon agreement, he provided me the paperwork of which I needed to sign (excellent trng). He is efficient, focused, and thorough. An absolutely quality individual.Thanks for the opportunity.
Embria B. | Douglasville
David was really nice and professional
George e. | alpharetta
I had to call you late at night and the service person did exactly what needed to be done. Joey Lees was able to diagnose the problem and solve it within a reasonable period of time. We appreciate what was done as it limited the amount of damage we could have experienced.
Allan E. | Sandy Springs
Technician was very knowledgable. He had great work ethic and was able quickly determine the problem and get it Corrected.
Dan B. | Canton
I'm very grateful for my experience with Roto-Rooter. Every aspect of working with their team has been professional, timely and I've been very happy to work with them.
Leah D. | Atlanta
The technician represented your company well. He explained the problem and what was needed to fix it. His customer service was excellent.
Annette H. | Newnan
fast service. .technician ray was great. explained problem to me. roto is my go to company now.
Bill s. | Douglasville
Keith Austin
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