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Roto-Rooter Denver, CO: Customer Reviews & Testimonials

When you need experienced plumbers in Denver, CO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Denver, CO

Willie Blue the technician arrived early in the window I was given. He explained the service required, the charge, and the guarantee on the work. He finished the job quickly, but thoroughly, and showed me parts he replaced and the problem he was working on as he went. He recommended a treatment product to prevent future issues, and thoroughly cleaned up after completing the work. Mr. Blue was courteous and professional. I was very pleased with his service.
Mark C. | Denver
I had originally called Plumbline for our issue. The earliest appointment I could get was for the following day. They called me 30 minutes before they were supposed to arrive to tell me they couldn't make it that day. Needless to say, if you have a plumbing issue, you need a RELIABLE company. I had taken the day off of work and my laundry room was full of water. I called Roto-Rooter and someone was at my house in an hour. The service men were great! Took care of the problem, which ended up not being easy. I did feel that the service was a little on the pricy side, but if your time is worth ANYTHING and you want a reliable, professional company, I highly recommend Roto-Rooter!
kay h. | Denver
My service was excellent and timely.
Betty L. | Denver
Joe (S.) took care of us quickly. He was professional and friendly and I would request him by name again should we need services in the future.
Seth K. | Denver
Excellent customer service and a very knowledgeable crew that did a quick and clean job while explaining everything that was being done. Good follow up on possible services to make sure the problem does not occur again as well
Keith K. | Denver
On time and great attitude
Sydney O. | Denver
Willie Blue was courteous, professional, friendly and very helpful. He identified the problem fairly quickly and was very persistent in clearing the sewer line of roots.
Jake M. | Denver
Quick response. Done 15 minutes. Cleaned main drain in kitchen and clothes washer. Quoted at $335 but he did it for $200.
Lisa L. | Denver
We had an older shower system in our mobile home and couldn't find many places that would even service it. Our technician Sean was able to custom fit a new faucet of our choice in place. He is super fast and did a fantastic job. We will be calling you guys if we need service for anything else!
Karen P. | Denver
The two men- Mike and James were wonderful! They fixed the sink plus found another thing on the water heater that will be fixed tomorrow! They were pleasant, polite -a joy !
Judith H. | Denver
Fast service, drain opened successfully, Fred was very courteous. Thank you.
Mark D. | Denver
Showed up the same day to repair two leaky toilets. Dennis was very nice, efficient and professional. Would definitely call Roto Rooter for any needs in the future!
Kimberlee F. | Aurora
Thank you for your prompt and hassle free service! I called in the morning and service technician,Willie Blue, came shortly thereafter. Floor drain clog free before noon! Thanks again!
Marisa P. | Denver
The service technicians were friendly and courteous, and explained everything to me every step of the way. I would recommend Roto-Rooter to anyone!
Alyssa W. | Denver
Dennis did a fantastic job-found our leak was caused by a problem with our toilet. So happy you got him to us so quickly on a Saturday! Thanks very much!
Julie S. | Denver
Great service, even though they had to reschedule.
Jean M. | Denver
The ladies that received my call were very kind. The person that I always request is Willie Blue. I have never met or had anyone like him in my lifetime and I am 64 yrs. old. His kindness and expertise, but most of all the above and beyond way that he goes forth in to cover every area of need (he makes sure to locate the exact area of the problem) so that you are reassured by the time he leaves. If 10 is the highest rating, then I give him an 11!
Connie W. | Denver
The team did a great job and the work was top notch.
john k. | Denver
My kitchen sink was backed up. Upon further inspection, it was discovered that there was a hole and corrosion in the ell pipe (which was cast iron). This pipe was replaced and they made sure that there were no leaks and that everything was working properly before they left. They took the time to explain what was going on and what they were going to do. Allen and Juan were very professional and answered all my questions.
Sandra H. | Denver
The technician that did the work on the drain system from the kitchen was very professional and friendly, and actually seem to care. He gave me information on how to keep those drain lines un-clogged, and (Willie) made sure that clog was gone and that the line was clear. He also let me know that there was a 6 month warranty and if there were any problems that he would personnel come back and take care of any issues, but he wasn't expecting anything. Last but not least it is hard to find good customer service I mean real good customer service I experienced it today.
Terrell J. | Denver
Willie Blue was fantastic. Prompt in arriving, did a quick, thorough, and clean job - and then clearly explained all he did.
Gary W. | Denver
Thank you so much...great response, fast and furious!!! Reliable. Toilet is back in business!!
Cindi M. | Denver
Arrived on time. The technician was knowledgeable and polite. He was prepared and went to work immediately. The problem was fixed quickly and without a mess. Thank you.
c c. | Denver
Willie was excellent help. Kind, knowledgeable and very reassuring. Please make sure boss receives my praise of him.
Shyamaa C. | Aurora
Great response. Allen was professional and explained everything to us.
Robert L. | Denver
Allen did an excellent job and was very courteous.
Robert L. | Denver
Repairman prompt this morning and very polite and professional. Felt we got an honest answer to our problems and things were fixed in a timely manner and well done.
linnea w. | Aurora
I felt very comfortable with the technician. He was courteous, friendly and explained the situation well. He was knowledgeable, helpful and very professional.
Bill T. | Denver
Mike Kapraszewski was timely, professional, and very nice. He showed up in under 30 minutes, made quick work of my issue, and even left the space that flooded cleaner than when he showed up! I cannot thank him enough! He is by far one of the best technicians I have EVER had to deal with. Friendly, upbeat, and funny!
Amy J. | Denver
I would like to acknowledge David Davey for outstanding customer service on November 23, 2015. Davey provided surveillance camera service of our sewer pipe at my father’s residence. Davey was extremely knowledgeable, courteous, thorough, and efficient. He allowed us to view the camera and provided detailed information as he scoped the sewer pipe for defects of cracks, roots, etc. He was extremely kind and respectful to my father in explaining exactly what we were viewing with the camera. He also listened to our question as to why we were charged for two visits regarding the same plumbing problem within three days of each other when the invoice states a 6-month guarantee. Davey is assisting us with a refund of the first visit as it was drained through a small floor drain rather than the main sewer pipe, which my father showed to the first technician and it was completely accessible. We were extremely satisfied with Davey’s professionalism, knowledge and experience in assessing the problem and explaining the pictures, suggestions for pro-active measures, concerned about our question, and immediately responding to a refund on the first visit. Davey was awesome! You are fortunate to have such a brilliant and professional Field Supervisor and technical engineer representing Roto-Rooter.
Don S. | Denver
They were on time, respectful of my space and honest about what was going on and didn't stop until they helped me solve my issue!
Whitney E. | Denver
i had Dennis come out and he was wonderful he explained what to do next time and to make sure i unhook my hoses before it freezes. he changed out the water spicket on the back of the house he was amazing. very friendly.
deana g. | Aurora
friendly and very prompt service
leann c. | Columbine Valley
very friendly and prompt service
leann c. | Columbine Valley
Alex came out on a callback, my laundry drain was not handling the load. Since it was a callback, I didn't think he would be able to fix it. He surprised me and got the drain going better than it ever has drained. He saved me a lot of time and money and did a great job.
Roland B. | Denver
Competitor was a no-show after taking time off work and waiting 4 hours. So I called roto-rooter. It was exactly 1 hour and 15 minutes from my call to the job being done. I may have paid a little more but was worth it for great customer service and speedy response. I will recommend to friends and family.
Jeremy C. | Aurora
Willie was such a nice guy and truly made me feel like he cared!
Merinda C. | Denver
On Thur., 10/29/2015, Allen Anderson snaked out my bathroom drain. I was very pleased with his services. He did more than I expected him to do, helped me move furniture in order to get machines in, and gave me a positive report. He went right to work and stayed on the job until it was finished. I would rate his services as "Excellent." Julie Grant
Julie G. | Denver
I could not be more satisfied. From that initial call to the technician leaving my home, I could not be more pleased. Very pleasant experience.
Lee P. | Aurora
Adam was excellent - very knowledgeable and professional.
James F. | Niwot
Bill S (${esc.hash}2986) was prompt, professional and courteous. Job well done!
Joe P. | Villa park
Allen Anderson came to my house on a Saturday Evening to help with a clogged drain. He arrived well within the time window I was given. He was pleasant, very professional and got the job done quickly. He explained how he diagnosed the problem and what he needed to do to fix it so that I understood the procedure when he gave me the estimate. I am highly satisfied with his work.
Diane W. | Englewood
Great tech who shared tips & knowledge freely-- Highly recommended!!!
William S. | Broomfield
Sean was on time and efficient. Fully explained what was needed and why. He also took time to look at another future plumbing concern and gave me a ball park dollar amount to resolve the problem.
Dennis S. | Longmont
All the service guys were friendly, knowledgeable, and efficient. Best of all, they cleaned up after they completed their work! :-)
Lisa K. | Littleton
Invoice 17844319. Allen. We had a Allen come out within a hour. I got to admit that I was very surprised to have someone come out with a hour and have everything fixed with 45 mins. He let us know how to avoid a problem in the future and was very personable. Thank you.
William C. | Littlleton
Was very professional and courteous, explained what we needed to do next time for minor repairs and ensured that our sump pump was working as should.
Jessica M. | Aurora
courteous, effective and honest suggestions for improvements to system.
James R. | OLympia
the tech. who came out to my home was jim julien .. he was very nice and took care of the situation quickly. i would recommend him to any of my friends or family in the future..
Ronald r. | thronton
The only complain is that, to weeks ago, I call and a lady answer the phone and she said that somebody was going to call me that afternoon to what it need to be done, but no body call at all. I never here from your company. Yesterday, I call back again and a men answer the phone and took care of the appointment. The person that perform the job look honest and somebody that I can trust for the job that I need. He explain what need to be done, very professional and knowledge, I will tell all my friends, how please I was with a job well done. I ask for his name is Greg, ${esc.hash}3784.
Daisy R. | Aurora
Willie, our technician, was great! Extremely friendly and helpful!
Nell J. | Lakewood
Professional service and attitude from first contact to completion of the job. Tech's name was Kurt
Joseph T. | Denver
I wish I had found you month's ago. You have restored my faith in skilled and knowledgeable plumbers! Roto-Rooter is at the top of my list for plumbing issues.
Nancy p. | thornton
Serviceman was very professional and quick
Applebees N. | Northglenn
Great servcie and techs
Clear Creek C. | Golden
Your service man was very honest and forthright. I enjoyed the time he was here, and am pleased with his work.
Ed P. | Lakewood
Very professional. Cleaned the sewer pipe and did it quickly and efficiently.
Anita j. | Louisville
I am stunned by how excellent the service work the tech did. He offered me a discount and completed the work in a timely manner. I'm very impressed that when I called a tech came to my house within an hour! Amazing!
Anna C. | Lakewood
Great overall service.
Donald B. | Littleton
Very honest and friendly
Ruth S. | Arvada
friendly, on-time, courteous & helpful
Debra l. | Golden
Denise was amazing. Very knowledgable, friendly, personal and professional!!
Shani S. | Aurora
Rick G. | Littleton
Mable P. | Denver
Adam was very nice and professional.
Heidi M. | Boulder
Technician arrived first thing the next day, roto-rootered our sewer then videoed it. Major root infiltration at clay joints.( 40 yrs. old.) Did a complete replacement pull through of the main sewer line the next day. Everyone was friendly and professional. Absolutely amazed at how quickly everything was done. I was without sewer for only 5 hrs.!
Tom A. | Evergreen
Service was great. Only downside was the price. the service I needed had 2 hours built in but tech only needed about 30 minutes. Been nice to receive discount for time not used.
Josh B. | Louisville
Called with a toilet problem and they came the next day. Excellent service and good prices. Definitely would use Roto-Rooter again.
Susan J. | Longmont
Allen, the technician, explained each step clearly to help me better understand our drain system and how it works. He cleaned up after the job was done and told us how to follow up should any other problems arise. I was very impressed with the 6 month guarantee as our plumbing system is a bit older. Allen did a great job!! Thanks!!
Dawn P. | Lakewood
Roto-Rooter has my permission to use my testimonial. No personal information will be displayed, only first name.
Marc C. | Littleton
My kitchen sink would not drain,. Mike Kapraszewski very professionally cleaned out the drain and made sure all was well before he left. He is a very personable person who likes what he is doing and it shows when he talks to his clients. I would recommend Roto-Rooter to anyone who needs this service.
Lonnie K. | Denver
Dennis came out to our office today and was very pleasant and upbeat. He quickly diagnosed the problem and told us the solution. He also explained what he was going to do and about how long it would take. The leak is now fixed and we have water again! The office is happy! Thanks Roto-Rooter for getting us up and with running water!
Kari H. | Denver
VIncent came to our home on Sunday and did a great job. Very happy with him and with RotoRooter
Ann O. | Denver
The crew worked very hard and I was especially pleased to see very little damage done to my front yard.
Faith M. | Littleton
Faith K. McMillan 7570 S. Franklin Way Centennial, Colorado June 11, 2015 To Roto Rooter Enclosed please find my check in the amount of $XXXX. The invoice number for this job is XXXXXX65 I sent the message below with my payment: The crew worked very hard and I was especially pleased to see very little damage done to my front yard. Sincerely,
Faith M. | Littleton
I had a clogged exterior underground downspout extension pipe of PVC (that exits out 10 feet into the lawn for discharge). My gutter cleaning guys couldn't handle it so I called Roto Rooter. The service was performed the next day after my call. it was done quickly and easily. The tech, Michael, did a great job, put everything back to rights. Will definitely use them again when I have drain or sewer issues. Thanks!
laurie g. | Lakewood
The Service was extraordinary! We had your company come out 3 days this week and in a very timely fashion. Thanks to all the guys who provided the excellent Service.. We will most definitely use you again if anything arises. Thank-you once again and Have a fabulous summer..Fondly, Deedee Spencer
Deanne S. | Littleton
Zack was awesome!! Great person and someone you should recognize!! Listened well, responded to questions well. Was very conscious about this work and out home. Only issue I had was with your scheduling. I confirmed an evening appointment in the morning and 2 hours after your scheduled arrival window started you cancelled!
Mark D. | Denver
Ryan gave us great service, it is nice to deal with someone values a customer.
Debra W. . | Thornton
i am very pleased with the service Ryan provided.
John K. . | Denver
Kyle James (Tech 2426) explained what he was going to do before, during & at the end, in a manner that I could easily understand. He was courtious & friendly & very professional. He gave me good service & when asked, good no nonsence advice how to avoid the problem again. I would recommend Roto-Rooter to my family, friends & neighbors & I certainly would not hesitate to call on them again. The office staff also took good care of me while I waited, calling me & updating me regularly.
Mickie K. . | Westminster
Roto Rooter responded quickly, arrived when stated, did a thorough job. The tech was very friendly, knowledgeable and efficient. A very pleasant experience.
Keri S. . | Centennial
Dennis was great and saved my bacon! Explained everything thoroughly and worked late to get the job done. Will use him again!
Julee K. . | Denver
Sean Finn was extremely professional and helpful in clearing our problem. Very informative and friendly.
Tanya G. . | Boulder
He forgot to check the floor drain. There was NO standing water left there. My husband snaked it out successfully. We were not bothered by this. The technician was super educational on what caused problem and how to prevent. So we were very satisfied.
Bernadette D. . | Longmont
Technician Zack was fantastic! He opened a drain that other plumbers could not and saved me a great deal of money three days before Christmas. He was very professional, dedicated, amiable, and knowledgeable . I will call again for any plumbing needs. thank you, Scott, and thank you Roto Rooter!
Christine W. . | Littleton
Happy Crapper...Happy Camper!!!
Kim P. . | Lakewood
2027 Mike was wonderful. The epitome of professionalism and friendliness. He arrived as promised and was personable. There were 2 things which were most impressive with his service. 1) His honesty. He mentioned we had used Roto-Rooeter service a year ago, but we informed him we used them 3 months ago. He checked and agreed and informed us of the 6 month warranty. He didnt have to do this but he did and his honesty was greatly appreciated. 2) He was thorough. He ran the main line twice and triple checked that it was working properly and then, even though not dirtiness was seen on the floor or wall near the entry point he cleaned every inch. On top of all of this he was very conversational and personable. Would be happy to have him return should we need service again. We give him the highest recommendation for service. Thank you Mike 2027.
Duke H. . | Denver
Willie did a great job! Prompt, professional and speedy! Also, the people who I spoke to on the phone were very professional and friendly. Thank you
Cynthia K. . | Denver
The service was excellent. Two call backs were required following the initial service, but everything is clear now. The company stood by its initial promise to respond without charge to any problems with the serviced drain. To be safe, I asked for a camera inspection which they performed and now I am completely satisfied. Thank you Adam and Kyle.
Dave S. . | Westminster
Robert Rios and Darrell Crochet were professional, friendly, and hard working. They were excellent representatives of Roto-Rooter.
jud f. . | boulder
Serviceman was very helpful and explained what was going on..
Cheryl M. . | Longmont
although I had a prob with the initial cleaning, Ken Reef (manager) and Kyle James (tech) really came through and fixed the prob in a professional and timely manner.
sally k. . | Denver
My service tech today was very friendly and talked me and showed me through everything he did, I expected a lot from a company this known and they delievered to that expectation and more! Thank You.
Kyle T. . | Thornton
Willie was absolutely fantastic. He was efficient and extremely helpful. He had a pleasant and friendly disposition. We are so glad we received Willie to take care of our clog.
Katrina S. . | Littleton
I wasnt there when Dennis, the technician was there, but was very impressed with his professionalism on the phone. Im just waiting to receive the receipt for tax purposed. Thank you. Alice Dillinger
Alice D. . | Lakewood
Very competent and courteous.
Keith T. . | Westminster
Matt explained to me what was the problem I was having with the kitchen sink. I appreciated that and he was very courteous and professional.
Jacqueline M. . | Aurora
Very prompt service, and took care of the problem quickly.
Beth L. . | Centennial
The service tech, Willy Blue, was very professional and explained each step he was taking to clean the basement drain. He also gave us his direct phone number if we had any problems after the service.
Warren A. . | Aurora
John Williams
936 East 18th Avenue, Unit H
Denver, CO 80218

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