Dearborn, MI Rate location (20 Reviews) Call Now 248-646-1129

Roto-Rooter Dearborn, MI: Customer Reviews & Testimonials

When you need experienced plumbers in Dearborn, MI, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Dearborn, MI

The guy was always on time and showed me everything he was doing so I could do minor repairs in the future.
Nick J.
Great service. Came out same day I called got to the problem and took time to explain to me so it would not happen again. Joe was very nice
Shelly S.
Awesome place!!!
Ant G.
I had tree roots growing in my sewer drains where the pipe changes from 6" to 4" which were causing back-ups in the basement. Roto-rooter removed the roots and then applied an epoxy coating using a balloon technique inside the drain to prevent the roots from growing back. The job was back up by a 20 years written guarantee. The crew did a great job and I was thrilled considering another well-known drain company wanted to dig up my front yard and charge a much higher fee to replace pipes that didn't need replacing.
Nancy S.
Called Friday afternoon, Saturday morning they was here, earlier than the time that was quoted, which I liked. Michael was very professional and courteous. I can't believe how quick and accurate the whole process was!
Immar B.
Joe was a formable person, very professional, did his work well and was a pleasure to be in my home.
Helen L.
Had service the same day as appointment. Technician called with an ETA and arrived on time. Technician did rough diagnosis and gave me quote from manual which matched final bill. Technician was thorough and courteous, he wore shoe covers over his boots and even put them on the wheels of the machinery. With service like this, why would I call anyone else?
Rick C.
First and foremost I should say that I knew very minimal about plumbing prior to the visit today from Roto Rooter. What I thought would be a routine toilet issue turned into a problem when we discovered that the valve that shuts water off to the toilet was not only broken, but the valve that turns the water off to my housing unit was as well. Charlie, the technician, walked me through the process of how and why we had to fix the different components of the house and was very helpful in describing the process that he used to do so from the cutting of pipes, replacing of valves, and the sodding of the new materials. During the process of fixing our house the visit was extremely professional, clean, and thought filled to ensure that no damage would happen to the house during the process. I feel now after the visit from Roto Rooter that I could adequately describe how to fix a similar problem to someone else and my knowledge bank on the plumbing world has grown tremendously. The work was done at a high quality, there was no leaks or spills during the entire visit and my house looks better than it did before the work was done. I would highly recommend Roto Rooter for any plumbing issue that arises in a household.
Tim M.
We called Roto-Rooter on Saturday morning at about 10:30am because our water heater busted. The bottom part of it was rusted and it gave out an needed to be replaced. They had someone come out within a couple hours, checked out the issue, and gave us a fair quote, and fixed the whole thing that day. The gentleman who did the work, Mike (#195) was so friendly, he was great to my kids (when I tried to get them out of his way), he took a break to show them his flashlight on his head strap, and laughed at whatever they were saying, and engaged them by answering and asking them questions. Great experience, and I would recommend them to others!
Justin A.
Our plumber Jeremy was AWESOME!!! He not only came in to fix what we originally scheduled to be fixed but he also fixed a couple other things that he saw needed some work. He was very nice and explained everything he was doing as he did it!! I am so grateful that he was on the job and we couldn't be more pleased! Thank you so much!
Monae B.
Last Thursday toilet stopped working (yikes!). Set up appointment online with Roto Rooter for that evening. Fixed it!! My plumber (Mitchell) was excellent & I feel he went above and beyond. I must say, whenever I do need plumbing services, I call Roto Rooter - they are always professional and have always done a superb job whatever the problem is. My Thanks.
Gail S.
Called on a Friday at 3pm. I thought I'd have to wait until Monday. 10 minutes after I called, Kevin returned my call and said he'd be here today. Kevin showed up at 4:30, diagnosed the problem, quoted the price, brought in his equipment, fixed the problem, cleaned up, and was gone by 8pm. The entire time he was professional, courteous, and explained what problems he found in the plumbing lines. This entire experience was, while troubling to me, was handled without a doubt. I would recommend Roto Rooter for any plumbing issues in the future
Dale N.
The plumber that came out was very knowledgeable and friendly. He was able to quickly diagnosis the problem and give me a quote for the work needed. He was very efficient and proficient with his work. I was very pleased with the work done. He also reassured me that the labor would be covered for 6 months and not to hesitate calling about any leaks.
Brad F.
Had a leak sprung on a Sunday afternoon and called Roto-Rooter. They were able to get to me within 30 mins of calling. The plumber showed up and quickly figured out how to fix the leak even with a few challenging situations. He did a great job and for a reasonable price.
Shawn S.
Had sump pump issues. Tom 412 worked through his lunch hour, digging away so he could beat the expected rain. He was polite, imformative & experienced. He discovered what the problem was & explained we had 2 options to fix the problem; #1 was a temporary fix that was still within the original quote, & the other was more exspensive but the one he recommended. Due to the lack of funding at this time, we decided on the cheaper but temporary fix. Tom understood our decision & completed the job. He stressed that this was just temporary & that it was in our best interest to have the repair done properly when our fiances allowed it. Although all of us would prefer to spend our hard earned money in more enjoyable ways, Tom made the experience as pleasant as possible considering the situation. We will not hesitate to call Roto Rooter in the near future when the needed cash is there for the repairs, & we will request Tom for the job because we know he is knowledgable & trustwothy & he will do the job right.
Yvonne V.
Aaron was a friendly professional and made me feel very comfortable in his ability to fix our plumbing issues,
Jason R. | Dearborn
Eddie cleared my basement drain 10/5 and he did a fantastic job. He was quick, very polite, explained everything clearly and represented your company extremely well with a very professional image. Thanks!
Beaver M. | Dearborn
Fred was very helpful and explained what was going to be done.
Mike b. | Sterling Heights
thank you for the prompt service and attention to the details
Tom e. | grosse pointe
The Roto Rooter technician, Charlie, Tech No. 425, came late at night around midnight on 9/16/15 after we discovered our drain the basement was backing up and preventing us from using any device in the house that drained water. Charlie was pleasant and gave us confidence he knew what he was doing from the moment he arrived. He cleared the drain quickly and was gone within a half hour. We also got a 6 month warranty against future backups in that particular drain which definitely helps too. All in all, Roto Rooter and Charlie fixed our problem efficiently and effectively at a very inconvenient time for all. Thanks to him and the company.
David S. | Dearborn
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