Covington, KY Rate location (4 Reviews) Call Now 859-442-4402

Roto-Rooter Covington, KY: Customer Reviews & Testimonials

When you need experienced plumbers in Covington, KY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Covington, KY

The repairman was very friendly and did a fine job. He also kept the place very clean after he finished. Roto-Rooter has always been the best company, and I have always called up on them, and they have always been very reliable.
Joanna L. | Covington
Had a stopped up toilet. Roto Rooter met my timeline and was in and out quickly. Robbie was plaeasant and respectful at all times.
Garry J. | Covington
I placed a call to your Cincinnati Montana Ave. office at 9:30am and the technician (Joe) showed up on time the same day at 1:00pm, wearing the protective socks over his shoes and was very pleasant and respectful. He explained I needed a new water heater and suggested I pick it up myself at a local plumbing vendor to save money. He said he could install it the next day at noon if I wanted. I got lost going to the vendor and I called him for directions - he helped me out quickly and politely - that's unheard of these days! He was running late the next day and had the office call me to let me know he'd be there by 2pm. He showed up precisely at 2pm (again wearing the protective socks) and went right to work. His work was outstanding and his customer service was over the top. He put the cardboard from the box that the new water heater came in on the carpet so he wouldn't track in dirt AND hauled away the old tank when he was done. I asked him if he did work on the side (I have a bad sprinkler system) and he said "I wouldn't do that...I'm sorry for not being able to help you, but it wouldn't be the right thing to do to Roto-Rooter." I really respect Joe for his loyalty, honesty and humble attitude - he is a leader and a great representative of your company! I have never felt better about spending ${esc.dollar}1,600 in my life - Joe made it seem like a real value. I will be recommending Roto-Rooter's services to everyone I can since it was a pleasure doing business with you, and I can finally take a hot shower:) Sincerely, Tim McCormack
Tim M. | Covington
Great Techs! Very Friendly!
Roy T. | Burlington
Joe Frank

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