Council Bluffs, IA Rate location (24 Reviews) Call Now 712-435-3140

Roto-Rooter Council Bluffs, IA: Customer Reviews & Testimonials

When you need experienced plumbers in Council Bluffs, IA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Council Bluffs, IA

Very prompt
Sarah H.
We came home on a Friday night to find that our sewer had backed up into the basement covering most of the floor with the backup. I called Roto-Rooter and they said they would be out first thing in the morning. Bright and early the plumbers were here. They did an excellent job explaining what they were going to do and did so in an efficient manner. Due to it being a sewer back up, the plumbers informed us that they had a water restoration specialist. He was called and arrived quickly. He also explained what would be involved in the water restoration. I found the entire team of individuals to be knowledgeable and efficient. I would definitely recommend them.
Lori H.
Thank you Phil for stopping at the house and fixing my two toilets (Replace the inside and the pipe) and replacing the leaky valve under the sink. I would call then again. Thank you again!
Adam S.
Thanks Ray Rodriguez technician #2382 for coming out not only on a Sunday but on Mother's Day to fix our toilet! We really appreciate it!
Sarah H.
Great, fast, friendly service! Had my clogged kitchen sink draining in no time. I would call them again.
Luisa C.
The technician Danny (4383) that came out was prompt on the time they said he would. He was very helpful and explained everything he was doing and what it meant. He told me what I could do to stop the problem in the future and let me know what to use. Roto-Rooter has always been my go to for any drain issues and they always take care of it!
Corey D.
Shawn did a awsome job,he even stayed late to complete the repair. I would highly recommend him. Thanks John
John C.
Thank you for the quick appointment. I called last minute on a Friday evening and was able to get an appointment for early the next day. Very professional and friendly service tech #4410. Thank you again!!
Michele C.
You guys rock. You were here on time and worked diligently through a tough clog. Your employee Rene (#4xxx?) was professional and in my opinion "went the extra mile" by lugging his equipment to the basement to ensure a clean drain. We have had experiences with other plumbing service providers but are the only company we recommend to others customer service? - you guys get it.
Dennis W.
Excellent technical, efficient, and courteous service on a Friday night. Highly recommend
Donald J.
The technician worked for about 45 minutes and resolved our problem. The only complaint we have is when we called on 10/22/16, we were told a tech would be here between 2 and 6 p.m. and at 4 p.m. someone called and said it would be closer to 6 p.m. At 5 p.m., another person called and said it would be between 10 and 11 p.m. At 7:30 p.m. , someone calls and says they cannot make it out until the following day between 10:00 a.m. and 12:00. We were disappointed in the time it took someone to get here and all the changes in times.
Ronald A. | Council Bluffs
Everyone was very friendly. Jake was a nice kid and very polite.
Tom S. | Council Bluffs
Matt was very friendly and helpful. He gave hints on how to keep our drain open. Called with an arrival time and arrived within that time. He was very good at his job!
Inez V. | Council Bluffs
The tech did an excellent job.
Dale K. | Council Bluffs
Today I had Jeff, Phil, & Scott out to my house to work on a variety of issues with my drain line & water heater. They were all very personable & efficient technicians. I didn't get the news I was hoping for but these gentlemen were perfect representatives of your company. Because of them I will use roto rooter for plumbing issues in the future. Thank you
Brad F. | Council Bluffs
Great fast service will use again.
Teresa H. | Council Bluffs
We have used RotoRooter for the past 10 years as a preventative maintenance as we have tree roots that have caused our basement to flood. We always get same day service and the guys are always very polite and conscientious and do a great job. Would not use any other service.
Terri S. | Council Bluffs
Wow Roto-Rooter is simply the BEST! They arrived on time, they were very professional and pleasant and very knowledgable. Christopher was a super tech individual and he even went over and above and cleaned up the mess that the water backup caused in the downstairs bathroom and shower and the drain in the furnace room. I really was so pleased with the total job. Christopher worked quickly and the value for the job done was excellent. I also like that there is a six month guarantee on their work. Way to go Roto-Rooter. It is great to have a company that does such great work, is dependable, is a good value for your money, great tech. individuals, and when they are done with their work they clean up after themselves. John Gibson
John G. | Council Bluffs
I have always used Roto Rooter for my plumbing needs. The company is good, fast and professional. I will continue to use them for all my plumbing needs. Thanks.
Kathryn J. | Council Bluffs
My Name is Nate and my technician's name was Derrick 4394 and he had done a fantastic job with the clearing of my drain, The task was suppose to be a simple one and it ended up being a 3 hour ordeal, He was very professional even with the difficulty that he was encountering. I would really like to ensure that your company values Derrick, He definitely a wonderful asset for you guys and he will and is going to be recommended by myself. Thank you
Nathaniel M. | Council Bluffs
Very Polite and courteous young man, did a Great Job.
Debra C. | Council Bluffs
You got to my house sooner then I expected your service tech. Chris did a great job , he had to remove stool on 2nd floor the main was plugged pretty bad had to change blades on machine he worked real hard .When he left everything was clean where he worked made what could of been a bad situation for me not so bad. thank you
scott c. | Council Bluffs
Great service & prompt response
Hugh M. | Council Bluffs
You people were responsive on a Holiday, friendly, efficient, and timely. Your technician; Derrick would be welcome in my home anytime; my word, what a friendly professional. Anytime you need a testimonial...keep me in mind! Dennis
Dennis S. | Council Bluffs
Jeff Shewmaker
Council Bluffs, IA

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