The Chicago Plumbing Experts You've Trusted

For Over 75 Years

Chicago Plumber, Providing Emergency Plumbing and Drain Service

Roto-Rooter Plumbing & Drain Service
Manager:

Phone:
773-881-1075
Address:
Chicago, IL

Chicago Plumber, Providing Emergency Plumbing and Drain Service

Fix it Right the First Time with a Chicago Plumber You Can Count On

Plumbing emergencies can be stressful. Not only can they be costly, they always seem to happen at the worst possible times. When you choose Roto-Rooter, you'll get honest estimates and a no-hassle guaranteed so you can get it fixed quickly and enjoy peace of mind again. We can also help with clogged drains, sewer and drain cleaning, toilet problems or any issues at your home or business, no matter how big or small-and we stand behind our work.

Discover why Roto-Rooter has been the top name in sewer and drain cleaning since 1935. Pick up the phone and talk to one of our friendly and trained customer service representatives they'll be happy schedule your service.

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Tom J.
Service man was friendly, competent and helpful.
Roto-Rooter
  5 by Renee W.
Jermo was very professional - explained everything to me before the work began - was very neat and cleaned up well after he was finished. I am very happy with the quick service and professional job that was preformed. Thank you!
Roto-Rooter
  5 by Nicole S.
Simmy was so pleasant and polite. He was quick and solved our issue. Thank you!
Roto-Rooter
  5 by Marylynn C
Service Technician, Kemal, went above and beyond our expectations.
Roto-Rooter
  5 by Robert O
Leonard was a very good Tech, who explained everything to us and gave us an answer to what the problem was.
Roto-Rooter
  4 by Sammie D
The Technician (Jonathan) was very informative. He did a good job, his advice regarding any future drain related concerns were very helpful. Of all the RotoRooter Techs who have been to my home, He was the best.
Roto-Rooter
  5 by Steven C
Our technician Mr. Walker was excellent. Very honest, did not try to sell any additional services. Explained everything in great detail. I would definitely deal with Roto Rooter again.
Roto-Rooter
  4 by Joseph K
Dave is a great guy - knows what he is doing
Roto-Rooter
  5 by Cornelius T
Tony was a very good tech very personable easy to talk with. Great customer service skills.
Roto-Rooter
  5 by Jo J
It was actually fun. He explained everything!
Roto-Rooter
  5 by Ron A
They guys came a day a head of what had been quoted. They had to hand dig the patio and kept on going till they got the pipe fixed. Great Job.
Roto-Rooter
  5 by Richard C
very good experience with roto- rooter
Roto-Rooter
  5 by Richard C
very good experience with roto- rooter
Roto-Rooter
  4 by Comiskey M
Danny was informative and accommodating.
Roto-Rooter
  5 by Diana L
Could not have asked for better service. Tech was the best. Explained the whole process and was patient with me and all my questions.Would definitely use again and would recommend.
Roto-Rooter
  5 by Katherine A
Scheduled a visit on 2/21/14. Got a call the next day and Jimmy our tech was at our house within 30 mins from the first call. Jimmy was very professional and helpful. He did an excellent job unclogging the sewer line. Jimmy checked and made sure everything was working and all of our questions were answered before leaving. Thanks again Jimmy!!! Will recommend Roto-Rooter the family and friends
Roto-Rooter
  5 by Nancy E
The person who came was efficient and thoughtful, The person who came was on time, efficient and thoughtful
Roto-Rooter
  5 by William H
Thoroughly professional, excellent, timely service from the original plumber making the diagnosis to the dispatcher to the excavators making the repairs. They make sure to keep me updated on the status and made very attempt coem out as quickly as possible. The plumbers and the excavation team informed me of the issues and fixes. Truly and team of professionals.
Roto-Rooter
  5 by Ronald B
the technician JONATHAN was very helpful with our plumbing problem.
Roto-Rooter
  5 by Janelle H
Victor Tech 1439 wasnt satisfied with his job until all the roots were removed, and everything ran well. He was pleasant, persistent, and took pride in a job well done.
Roto-Rooter
  5 by Sandra S
The only complaint I have is with your website. I cancelled my original appointment online and got the confirmation number, but no email. The same with the new appointment. The service man called for the original time, when I was not available and I had to call to make sure they had the updated information.
Roto-Rooter
  5 by Sharon D
I made initial call at noon. At 2 pm I called back to see if technician was scheduled to arrive at 3 pm, politely asking if there was additional information. The dispatcher rudely stated that there was a 3 hour window and it wasnt over yet.
Roto-Rooter
  5 by Pam E
I have always used another company and this was the first time calling Roto rooter. I am extremely happy with service I received. Pat, the technician was super and extremely knowledgeable in handling the problem. I can honestly say I have found a new favorite company!
Roto-Rooter
  5 by Robert E H
GREAT JOB
Roto-Rooter
  5 by Mark B
Chris was very pleasant, courteous, and knowledgeable. Great to have him in my house. I feel at peace with the work he did.
Roto-Rooter
  5 by Cheryl V
Id like to express my appreciation for the knowledgeable and excellent service provided by your employee Jim Walker. He fixed my sink, cleaned my drains and repaired the parts that we broke trying to do it ourselves. If a plumbing problem ever comes up for me again, I will call Roto-Rooter first and will recommend them to my friends
Roto-Rooter
  5 by Glenn H
Tech Arthur #1713 was excellent. Hard-working, persistent, polite & pleasant. He kept at it until he found the blockage - a difficult job. We are very satisfied with his work.
Roto-Rooter
  5 by Charles F
Nice job of keeping us appraised of the service mans schedule prior to arrival. Quick, clean job and clean-up. Good experience. Thanks
Roto-Rooter
  5 by Richard O
The service rep David was great, I was very worried about what was happening , but your service rep put me at ease, explained what he was going to do to fix my problem, and took care of bussiness, Im glad I called.
Roto-Rooter
  5 by Paul M
Justin arrived early, quickly diagnosed the problem and explained it to us, and then efficiently fixed it. We are very happy with the service provided by Roto-Rooter.
Roto-Rooter
  5 by Char M
Manny was very knowledgeable and felt confident that issue would be resolved.
Roto-Rooter
  5 by Frank M
The technician (Rick Diaz) was EXCELLENT. He called beforehand, showed up when he said he would, was very friendly and knew exactly what he was doing. I would COMPLETELY recommend Roto-Rooter to others based on this experience. Thank you!
Roto-Rooter
  5 by Dana H
Tech Nick S #1625 was very courteous and thoroughly explained how to use the product...Invoice # 25-17724441
Roto-Rooter
  4 by Jeff L
none
Roto-Rooter
  5 by Maria Z
Roto Rooter always has knowlegeable, no nonsense techs.
Roto-Rooter
  5 by John B
my service technician was Eddie Carrillo and he was more than courteous. I believe he went above and beyond to find the source of the clog, he even highly recommended another service ( which I will be doing when I can afford it). Eddie was so concerned about the well being of the home from taking shoes off to wiping up the floor where he was working even after I told him not to, he insisted. Ive had plumbers out to the house before, but never an experience like this. Eddie is an asset to your company I can only hope your other technicians aspire to the caliber of this mans professionalism. Thank you, Roto-Rooter and thank you, Eddie Carrillo for making this normally disastrous situation feel like a walk in the park. ~sent from my iPhone John J. Barthel
Roto-Rooter
  5 by Linda D
DANNY WAS THE BEST. HE WAS HONEST, AND I TRUSTED HIM AND WILL ASK FOR HIM AGAIN IF WE EVER NEED YOU AGAIN.
Roto-Rooter
  5 by Denise L
i was called by co. that the tech. would be a little late b/c of volume of calls for service due to weather related calls. i appreciate being kept advised.
Roto-Rooter
  5 by Jason L
none
Roto-Rooter
  5 by Paul S
The service person who came was excellent ! He put this number 1910 Kelly Thank You, Paul
Roto-Rooter
  5 by Diane D
service man was extremely knowledgeable, explained what he was doing and made me very comfortable about the amount of money I spent. Was careful not to make a mess and made sure everything was clean when he left. I have no problem knowing that next time I need any plumbing help, Ill be sure to call him. Diane D
Roto-Rooter
  5 by Mark M
the technician was very polite and very thorough.
Roto-Rooter
  5 by Deborah C
My service tech was Adrian Ramos. He was wonderful! He was polite and careful. Cleaning out drains and pipes is a very messy job. He took precautions to protect my floors and worked in a neat and professional manner. Thank you!
Roto-Rooter
  5 by Peter K
Joe the Mgr,, Jeff was the technician you sent out and I thought he did a great job. He fixed the problem in a timely manner and recommended solutions going forward. thanks much. Peter Kramer
Roto-Rooter
  5 by Robert K
Danny 2153 was great. He explained the piping system and how everything worked. Turned out to be roots from the trees by the road. My problem is this will probably come back so I will need to have the line scoped to see if there is any damage. I just purchased this house so buyer be aware of everything when buying a home. Thank you Danny for your help.
Roto-Rooter
  5 by John M
The serviceman (Jim Walker) identified and remedied the problem quickly. He managed to replace a large section of pipe which I had thought to be inaccessible or impossible without major deconstruction of the surrounding walls.
Roto-Rooter
  4 by Joseph J
Sal was very knowledgeable and helpful. His estimate was right on!
Roto-Rooter
  4 by Mark A
Peter the service representative was very professional and did a great job. My parents and I are very pleased with his work.
Roto-Rooter
  5 by Joyce J
Sevice person cleaned up and was informative.
Roto-Rooter
  4 by Tony H
Very helpful and informative throughout the process, was able to accommodate our schedule
Roto-Rooter
  4 by Thomas E
Tech was great, only complaint was when he arrived.
Roto-Rooter
  5 by Shawn B
Vono was the technician that came to my home. He was very professional and knowledgeable. He explained my issue in terms I could understand, so I felt good that I knew what he had to do. He worked quickly and efficiently. I was happy that there was minimal clean-up after the job was done. I would absolutely recommend Vono and Roto-Rooter to anyone with plumbing issues. Thanks!
Roto-Rooter
  4 by Tammy S
Pleased with service. Weather made for a busy weekend so our time-frame was pushed back from promised time twice, but they did come out as promised and got the job done. Thank You!
Roto-Rooter
  5 by Gerald B J
Pleasant personality, ,expertly fixed my problem, cleaned up mess, in a reasonable time! Will call again if I have a problem. Hopefully not:).
Roto-Rooter
  5 by Debbie H
We were glad the damage did not require more digging
Roto-Rooter
  5 by Steven B
KEPT AT IT UNTIL THE PROBLEM WAS FOUND AND FIXED IT
Roto-Rooter
  5 by Steven B
EXPLAINED EVERYTHING HE WAS GOING TO DO
Roto-Rooter
  5 by Steven B
KEPT AT IT UNTIL PROBLEM WAS SOLVED
Roto-Rooter
  5 by Andrea C
very friendly, informative and detail oriented. would not leave unless everything was working perfectly and gave great preventative care advice. roads and weather was really bad and showed with a smile. My first time with roto-rooter and would definitely call again. Thank you.
Roto-Rooter
  5 by Mark A
Great service.
Roto-Rooter
  5 by Denise H
Krzysztof was very thorough and spent the time to explain the cause of our blockage and gave great advice to prevent it from happening again.
Roto-Rooter
  5 by Tony M
Andre did an amazing job in the worst possible outdoor conditions. I would recomend your service to anyone that asked, based on my experience with Andre solving my blockage problems. Thanks Tony M
Roto-Rooter
  5 by M S
My service technician was terrific! Friendly, figured out the issue quickly, got right to work and resolved the blockage! It was a black bra down the pipe that got stuck!!!! A first for him, embarrassing for me! He was great on how he handled the awkward moment!
Roto-Rooter
  5 by Terry G
*
Roto-Rooter
  5 by John D
Jeff was professional and courteous. I appreciated not only the quality of his work but the fact that he took extra time to care for our new basement carpeting in our home.
Roto-Rooter
  5 by Fran F
Right before Christmas I had a clogged drain in my laundry room. Many family members were coming in from out of town. I called Roto-rooter and was very happy with the work completed. I found the technician, 1625 Nick S., to be extremely professional. Thank you!!
Roto-Rooter
  5 by Patti S
tech was very courteous and helpful with advice to avoid the issue in the future
Roto-Rooter
  5 by Cornell R
Respectful of my home, knowledgeable, determination, perserverance all added up to SUCCESS! Mike 9113 and his assistant have helped you reach your goal to provide world-class service....I will highly recommend Roto-Rooter to family, friends and neighbors.
Roto-Rooter
  5 by Mike W
Very thorough and professional. The weather was very cold and the technician spent the time to make sure our sewer line was completely free of debris.
Roto-Rooter
  5 by Jennifer C
I appreciate that the technician was on time and thorough in explaining the service to me. Work was completed in a fair amount of time.
Roto-Rooter
  5 by Kathy Doug R
After unsuccessfully rodding out a clogged basement floor drain myself, we called in Roto-Rooter. Technician Tim was prompt, courtesy and very knowledgeable about the best ways to get this problem solved; I am very glad my wife called Roto-Rooter and I would call them again. Doug R.
Roto-Rooter
  5 by Vester C
tech was very professional and answered all my questions from start to finish.
Roto-Rooter
  5 by Robert D
Representative did an excellent job.
Roto-Rooter
  5 by Frank N
Our technition was super helpful!
Roto-Rooter
  5 by Diane K
none
Roto-Rooter
  5 by Robert T
On Friday, December 20th, we noticed our sewer backing up. We called Roto-Rooter and by 10:00 AM the next morning your service tech, Josh, arrived. After spending more time than he needed to, he realized the problem was more extensive than he could remedy. He called in a camera tech, Greg, who located the obstruction and described what it would take to open our sewer. Within the next 36 hours, a full team of Roto Rooter service techs, lead by Matt, worked in sub freezing temperatures from 10:00 AM until the sun went down to get us back into our house in time for Christmas. Every Roto Rooter employee sent to this location showed professionalism and courtesy in our time of need. We thought we would have to cancel our Christmas plans with family and spend the holidays at a hotel. My wife and I want to say thank you and Merry Christmas. Bob & Carol Turk
Roto-Rooter
  5 by Carl And Erika M
Our technician, 742 Michael, was friendly and knowledgeable. He took great care to ensure that our issue was resolved and that we knew what and where the problem was.
Roto-Rooter
  5 by Terry S
After trying others we have found Roto Rooter delivers consistently dependable professional service. It is the service tech that Roto Rooter uses that causes us to use Roto Rooter.
Roto-Rooter
  5 by Heather M
Our tech, Sal, was very knowledgeable and was willing to answer all of my questions. I appreciate that he took the time to make sure that the job was done correctly. Thanks!
Roto-Rooter
  5 by Ann F
Excellent, Michael LaBoy did a very good job and answered my many questions.
Roto-Rooter
  5 by Irene J
You know the first time I needed a plumber, I looked thru the yellowpages. There was so many plumbing companies to choose from. I chose Roto-Rooter because I saw there was a listing in Oak Forest. To be honest, I chose well.
Roto-Rooter
  5 by Geoffrey C
Danny (#2153) was extremely prompt and could not have been more helpful.
Roto-Rooter
  5 by Peter C
Awesome job...when the tech. had a question, he politely ask and show me the problem. gene did an outstanding job, thank you and merry Christmas to all, God bless... P.Cortez
Roto-Rooter
  5 by Cheryl P
Armion #601 did a fantastic job. He completed the job in 1hr. If needed I will definately use Roto-Rooter again.
Roto-Rooter
  5 by Linda K
I called the Lombard, IL number and Dan was the technician who came out. He was friendly, knowledgeable and thorough. I would call Roto Router again if needed.
Roto-Rooter
  5 by Jennifer K
Actually came the day before I schedule
Roto-Rooter
  5 by Theresa F
Oh my gosh! This was our first time using Roto-Rooter and was VERY pleased with the service. Eddie (#1617) was our service guy and I have to say he was the nicest, most efficient tech weve had do work at our house! Would HIGHLY recommend him to neighbors, friends, family and co-workers. He gave us great tips on how to prevent our drains from clogging in the future. GREAT SERVICE!!!! Wish I could give more stars!
Roto-Rooter
  5 by Ernestine J
Very satisfied with the prompt service received and quite pleased with the professional results in curing my water line issues. Stress free after Roto service call completed ! Thank you.
Roto-Rooter
  5 by Larry M
I hope this experience was typical of the way you do business. The reason for the average mark for the Time frame question is because we had to wait longer than originally promised. But it was a understandably busy day -- weather related problems for plumbing all over. The guy you sent out was great. Very pleased with his service.
Roto-Rooter
  5 by Grant K
My service technician (Manny) was great. He explained potential causes for the back up of my sewer line (grease) and then sugessted a treatment and maintenance to help prevent this problem in the future, and was very professional. A great example of what I would expect from somebody representing my company. He was knowledgeable and professional. Great experience. I believe he should be recognized for his hard work.
Roto-Rooter
  5 by Joan E
I had the excellent service I expected
Roto-Rooter
  5 by Cris K
Doug was outstanding - the dispatch center was not
Roto-Rooter
  5 by Stephanie A
Sal was great
Roto-Rooter
  5 by Daniel M
Michael was very courteous and fixed our problem in a very timely manor.
Roto-Rooter
  5 by William J
Herman the service man ran into a problem, but he became determined to get it fixed and he did. He saved our Thanksgiving.
Roto-Rooter
  5 by Chris R
Justin was my service tech he was excellent. Very professional and thorough. He is the type of employee everyone wants...keep him and promote him he has the right attitude.
Roto-Rooter
  5 by Peter L
I needed a toilet repaired prior to having guests for Thanksgiving. I was able to call and set an appointment. The plumber was on time, professional and put on blue booties when entering. Clean fast and professional.
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  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees
Memberships:
Chicagoland Apartment Association,National Apartment Association
License:   IL: PL #055-033674, IN: PC 10600095,WI: MP#230698
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