Chapel Hill, NC Rate location (20 Reviews) Call Now 919-779-4347

Roto-Rooter Chapel Hill, NC: Customer Reviews & Testimonials

When you need experienced plumbers in Chapel Hill, NC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Chapel Hill, NC

The technician was on time, professional and knew exactly what he was doing. He even let me husband know ahead of time that he was going to try a small fix but if he needed to do the larger fix it would be x more dollars. Love the upfront pricing!
Laurel L. | Chapel Hill
Robbie #4169 arrived at my house came in and Checked out my toilet gave me an estimate going to do the work wound a Nother problem gave me another estimate going to do to work round out that my tank was cracked and I need a new toilet gave me an estimate and due to the rack that I did not have enough money for toilet we fix two of the problems and later I will get a new toilet appreciate that he pointed all these problems out to me I am pleased with the Roto router service and will use them again
Richelle W. | Chapel Hill
The service was good and fast
Mario G. | Chapel Hill
Fast, competent service by a knowledgeable technician. Reasonable rates.
Thomas J. | Chapel Hill
They were on time, professional and got the job done in a timely manner. Very pleased.
Deborah F. | Chapel Hill
Tim worked quickly, did a phenomenal job, explained what he did and turned a stressful situation into a positive experience.
Dominique L. | Chapel Hill
Luke Lalchhuan Liana, Tech #644 did a fantastic job and corrected the problem that the previous Roto-Rooter technician did not fix all the way through. He was pleasant, informative and explained exactly what was wrong and how he would fix it. Luke is an asset for your team.
Nancy J. | Chapel Hill
It has been many years since I needed a plumber but in the past I had used Roto Rotor and my records was with them back 8 eight years ago and they still had me in their system. They treated me like royalty. The lady on the phone was so polite in taking my information. Then when Chris showed up to do the work he was very helpful and cleaned out all the outdoor drains I wanted. He was very professional cleanup was superb. I truly enjoyed his hour of service. If needed again I will call Roto Rotor.
Dave K. | Chapel Hill
I am very pleased with the service provided. John 3956 was very pleasant, listened to me explain the symptoms, asked questions, and maintained a great attitude even as the work became more and more complicated at almost every step of the way. He was both friendly and professional, explained everything, his trouble-shooting technique was excellent, his work was top-notch, and he left the place clean. I am definitely a very satisfied and happy customer.
Patricia C. | Chapel Hill
every thing was fine,my commode is back in business
joseph b. | Chapel Hill
The serviceman sent to our home was courteous, polite, very thorough, and cleaned up nicely when he finished the repairs.
Madeline Y. | Chapel Hill
I commend Roto-Rooter for having the insight to hire contractors who are kind, friendly, professional and genuinely concerned about the customer's issue. I was pleased to see how diligently the contractor (Demetrius) worked to unclog my kitchen sink; and kept me apprised of details as he worked. I found this to be extremely helpful. Personnel such this, speaks volumes about the company as a whole. I will have no hesitation in using them for future service; or recommending them to others. Thank you.
Trudy W. | Chapel Hill
Luke, the service man who worked on our problem on Sunday the 27th of December did a great job and I would recommend him on any occasion.
joseph B. | Chapel Hill
The tech, David, was incredibly friendly, knowledgeable, and hard working. What really impressed me, was that while he was exiting the building, he noticed the elderly customers (with walkers) approaching the entrance to this establishment, and as he was exiting, he went out of his way to hold the door open for MY CUSTOMERS. Those weren't his customers, they were my customers. Any he really showed me that customer service is important to them. I was quite impressed. I will be calling for future issues and recommending your services based purely on the friendly, hard working people you employ.
Thor K. | Chapel Hill
The service person Jeff was very professional and knowledgeable.
Laurel w. | wake forest
Tim came to my house last night around 8pm to install a dishwasher. He was polite and respectful . I had a horrible experience with Home Depot and TIm was the complete opposite. He deserves a raise!!! I will highly recommend him/company, and will request TIm for any service I need moving forward. I couldn't be happier with the service I received. Thanks again.
Mike L. | Raleigh
Paid a lot for the service but problem was not resolved they have to come back and will still charge a lot
Ava w. | Smithfield
Needed a plumber as soon as possible on the weekend. They were here within an hour. Great service and technician. Would definitely use again.
David B. | Raleigh
The service was done well and they were very neat. They came on a cold rainy day but were very pleasant and polite. The job was very well done.
Clara N. | Chapel Hill
Knowledgeable service tech
Michaeleen H. | Raleigh

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