Cambridge, MA Rate location (31 Reviews) Call Now 617-566-0775

Roto-Rooter Cambridge, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Cambridge, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Cambridge, MA

Very professional, arrive on time, helpful with advice on how to maintain system going forward.
Raymond S.
The service tech - name: Nelson #1710 was awesome! He was pleasant, very courteous and informative recommending ways I could take better care of my plumbing. He also �provided info on what types of maintainance products I could use. �ALSO, he left his work area very clean...very impressed! In the end I couldn't have asked for any better. I will be recommending his services in the future
Giggy W.
I didn't catch his name but 3194 did a great job. The cast iron pipes made a difficult job out of cleaning the shower drain. I'm very pleased thank you.
S. Lawson
The Technician was on time and provided excellent quality service. I would definitely recommend and use Roto-Rooter again!
Keva M.
Stephen H. #2894 was fantastic. He got to work the moment he arrived, carefully evaluated our drain problem and was extremely efficient and thorough with his work. We would HIGHLY recommend this service and Stephen in particular. We will certainly seek his services in the future.
Greg C.
Joe was very pleasant, friendly and profeesioanl and got the job done. We were very happy with his service.
Nagi A.
Had our first experience with Roto Rooter this past weekend. Blocked/frozen pipe, so my washing machine drained all over the floor, then dripped through the ceiling down into our kitchen. We were told that someone would arrive within 30-40 minutes. 35 minutes after placing the call, Damien arrived. Incredibly friendly, especially since he was out driving in the snow. He unblocked the frozen pipe, tested the washing machine to make sure it would drain properly, and got us all sorted out. Not that we wish to have Roto Rooter again! -- but if we do, I will make a point to ask for Damien as he was awesome! Thank you, Damien!
Shannon W.
Very reliable service. Easy to schedule and monitor arrival time. Nice technician. Fixed our drain issue and now we have a six month guarantee ... you can't lose !!!
Claudio L.
I had a septic backup just before I was leaving for work. I contacted roto rooter and they had a tech here whithin two hour. Danny was professional and got right to work snaking out the line which took a few times. He was very thorough and did not leave a mess. I would recommend Roto Rootor to anyone who needs a septic or plumming issue repaired fast anf professionally.
Kenneth F.
I called this morning for service out of the 1077 W Boylston St location and despite their busy schedule, I was able to get the plumbing working again by early afternoon in Shirley. Thank you!
Heidi H.
Joe was good. He explained the issues. Assured me of what was not happening. He addressed the issue within 40minutes.
Kara D. | Cambridge
called them because the sewage basin and ejector pump failed on me and it all backed up and over flowed all over my basement. I called first thing this morning about 7am, they had a plumber at my house within 90 minutes and job done an hour after that, he fixed what needed fixing not any surprise extras, i have never had an ejector system and he took the time to educate me on how the system works and how to properly maintain it, so thank you for a job well done Jeff tech 140, and thank you roto for delivering on your advertised service!!!
Ray A. | Cambridge
Mike from Roto Rooter saved my day! Our kitchen sink backed up and he was here in Ipswich, MA within an hour of my call and fixed it quickly. He was courteous and professional and answered all of my questions. I will recommend Roto Rooter to friends and use them again.
Pavica K. | Cambridge
Had a serious backup in my upstairs bathroom drain. Roto-Rooter came up to Topsfield and immediately fixed it, both getting rid of the clog and checking farther down the line to make sure there weren't additional problems. Overall, very happy!
Peter W. | Cambridge
This service is amazing I had a clogged drain late last night, I called Roto-Rooter and it is now fixed in time for me to get to work. Awesome!
Elizabeth R. | Cambridge
The Roto-Rooter plumber was quick, professional and efficient. Previous drain plumbers had been stumped by our old home and complicated drains. Roy sorted it out quickly and got water moving again. Would highly recommend.
Betsy R.
I called Roto-Rooter for a flooded bathroom shower and toilet in the basement of my home. The first agent that came said the pump had seized and he called a plumber to come the next day. Monday and Tuesday, Damien came and didn't stop working until he was sure the new pump that he installed was perfectly attached and he also made sure that the next situation would be handled with ease after he cut the pipes and put rubber fittings . I was very pleased with Damien , his courtesy and steadfast wok ethic. I would recommend Roto Rooter to anyone who needed a plumbing Co.
Lorraine P.
Roy, the plumber from Roto-Rooter came out within 30 minutes of our call, diagnosed the problem, and offered several options. He was courteous and knowledgeable. We went with Roto-Rooter to do the work, and they were able to come back within 2 business days. They even included the cost of the temporary solution, cleaning out roots, in the cost of the permanent fix. Would highly recommend Roto-Rooter.
Eric G.
Responsive, quick and efficient. Called them on a Sunday and they came within 2 hours and didn't charge me a weekend fee. The guy was very friendly.�
Kelly C.
I had been having drain problems since I bought my house in January, I had the drain snaked and it did not fix the problem. I called Roto-Rooter they came out in a timely fashion, took a look around and assessed the situation. Mike then explained to me my options, without trying to force or up sell me. He ended up fixing my drain with a 6 month guarantee. It was fast easy and painless. I would absolutely use this service in the future, and mike was a pleasure to work with. Thank you root-rooter
I have been using Roto-Rooter as my primary plumbing contractor for the past 14 years. They have replaced water heaters, faucets and toilets. They show up on time are friendly and get the job done quickly. Today Roy came to clear out a drain, in the basement, that the washing machine drains into. He was cheerful, knowledgeable and gave me recommendations on keeping the drain clear. I recommend Roto-Rooter to anyone that asks me for a plumber recommendation.
Jeffrey W.
I called Roto Rooter because I had my main line in the basement clogged and I mean really tough. I tried to do it myself but soon realize that it was time for the experts to take a hack at it. I got an appointment for the very next morning and a very pleasant Technician by the name Mike came in and went to work. I felt bad for him because the hole where the trap is was backed off and it smelled horrible. Mike worked his tail off and after 4 tries he got the line unclogged and I was back in business. My home smells a lot better today, Thanks to Roto Rooter I will keep your number handy and will be glad to recommend you to anyone in need.
Juan G.
Zero hour. New Year's Day. �Guests coming over in two hours to eat brunch at our house. �Unfortunately, we made the mistake of throwing too much food down the garbage disposal with not enough water. �After trying to get passed the blockage in the drain with a drain auger without luck; we called Roto-Rooter.�Dispatch sent over John Diamantides, a plumber from the Stoughton Roto-Rooter office. �John arrived within 45 minutes and finished the job in another 45 minutes. �John was professional, provided helpful tips, and cleaned up after the job was done. �I would recommend Roto-Rooter to friends in need of help in a tight pinch.
Jeremy P.
The Roto-Rooter technician gave us excellent service. We had blocked drains, and he was very smart in figuring out that the blockage was in the main house trap. He saved us a lot of mess and trouble by locating the main trap in our old Victorian house and cleaning it out. In the 30 years we have owned the house, he was the first technician to trace down the trouble to the main house trap and clean that out. Now our drains are flowing well.
Gail R. | Cambridge
I just have to say that Ron (#5592) did a wonderful job tonight fixing one of our urinals in our men's room. He constantly kept me updated on his work to make sure I knew how much longer he had until he finished with the job. He even help eliminated the urine smell in there a little bit. I have never met a plumber who went the extra mile to help our a customer. Thank you Ron! I greatly appreciate you.
Kiara P. | Cambridge
Ron #5592 was great. Came early, stayed late. Pleasant and did the job like a pro. It was a very good experience!
Ralph J. | Cambridge
Came promptly..thanks. So far so good on solving the problem..hope it stays solved. Very nice and friendly.
marianne k. | Cambridge
Mr. Stephen H. Who provided the plumbing services was excellent !!
Helen P. | Cambridge
I was expecting the delivery of the pipe sheild by next week since I called to order on Saturday. However, the pipe sheild was delivered on Sunday. Excellent Coustomer Service. I had a liitle bit of problem some how after providing my card info to the staff, nothing registered untill the fellow who called me had to activate my card information and get my delivery on Sunday. Otherwise I was impressed with the service.
Yanny K. | Cambridge
Technician (Jeff)performed above and beyond the "call of duty". Knowledgeable and polite.
Lewis M. | Somerset
the service was great, service agent was very professional, explained everything to me, was very courteous and polite , knew his job well, and put me and my family at rest concerning the drain issue, Great guy, thank you again
Brett H. | Ayer
Joe DeLicio

Back to Top
Business Account Login