Niagara Falls, ON Rate location (16 Reviews) Call Now 905-371-1233

Roto-Rooter Niagara Falls, ON: Customer Reviews & Testimonials

When you need experienced plumbers in Niagara Falls, ON, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Niagara Falls, ON

My husband and I just had our sump pump replaced by a most courteous and efficient young man! He was friendly, quick to diagnose our problem, empathetic, and left our premises at midnight on Good Friday with the same smile on his face that he greeted us with. We would call Roto Router again anytime, and are looking forward to it. (Well not really, but you get my meaning) Pricing was reasonable and fair. Thank you A.M tech #68 Jack and Mori
Mori M.
Super fast, friendly, and efficient. Very professional.
Jen C.
Roto-Rooter was recommended to me through a friend who spoke very highly of their services. Since then I have called for their services whenever needed and I would recommend them as well. The staff is friendly and helpful from reception to tradesmen.
B P.
FAST, EFFICIENT and PROFESSIONAL. Responded immediately to plumbing problem. Sewer replacement was required. Complicated job was expertly completed. Reasonable and accurate quote. Your staff, in the persons of Kevin, Andrew and Jamie were polite, professional, worked diligently to complete work in given time frame and did a great job cleaning up the mess. I am very satisfied and would highly recommend.
Theresa A.
Had an issue with my drains backing up in the basement. Chris showed up right at 3:00pm when they said he would be here. He came in with a great attitude and looked over everything. In about half hour had the issue solved and told me what was making it backup. Stayed to make sure it was working and chatted about what we could do if it happens again. This is the first time I called them and I will do so if I need anything else done. Chris was awesome.
Nathan M.
They did a wonderful job. Came to the house on time, explained what the problem was, answered all my questions. I never felt pressured to have them do the fix. Even during the job they would keep me informed. I highly recommend Roto-Rooter .
Janet M.
We had a basement flood on a Sunday evening. Roto Rooter not only returned my call promptly, they arrived when they said they would, cleared my plugged main drain in a timely manner and at a reasonable cost. The tech was very helpful and personable, I would definitely use their service again!
Vic G.
Called and withing 2 hours I had a guy named Chris come in and sort the issue with our bathtub all under an hour. Prompt, reliable and friendly and decent rate, I wouldn't hesitate to call again if I have any issue and will definitely recommend to others!
Angie G.
Excellent, I have had them to the house twice in last 2 months and each time they have been so helpful in a really stressful situation. They tell you what the problem is so you can understand it, explain your options and help you to reach a decision on what to do. I have full confidence in them and will continue to use this service
Kerrie P.
January 30th, 2014: tree roots have broken and blocked my sewer drain. Gravel driveway is frozen. So is the air. 3 men spend most of the day digging up the driveway and placing new pipes. They are courteous, pleasant, professional and humourous - all of which makes this very stressful process more bearable for me. They complete the job efficiently and in the same day, as promised. They make sure that I'm satisfied with everything before leaving. Thank you Francis, Tyler and Randy (the backhoe driver) for your good work and thoughtfulness in providing me with water service again.
A+++ This is the 2nd time in Saint Catharines we have used Roto-Rooter, the first time was for a flooded basement issue, and the 2nd time was for a slow draining upper bathtub. I have used both the telephone to book and most recently the internet. On both instances, I was able to book an immediate appointment, and they were here within a few hours. Both plumbers were great, professsional, and polite. The jobs were finished quickly, leaving no mess, and I refer them on a regular basis for all plumbing needs. Thank you once again Roto-Rooter!
Ted O.
Very prompt to arrive and even quicker to resolve the issue and finish. They coordinated well with my tenants so I could trust that it was being done with proper consideration to her, and allowed me to pay via credit card in advance since I couldn't be present during the repair. I use Roto-Rooter every time...
Stephen K. | Niagara Falls
Francis and his colleague were great - very accommodating and did great work as always. A pleasure to deal with !!
Eddie S. | Niagara Falls
Had to call today for a blockage in my drains from the laundry room. Called about 10am and was told they would arrive between 2-4 pm my pleasant surprise Jamie F. arrived at 1:20. He was so friendly and went right to work. Had things flowing properly wishing 25 minutes, cleaned up after and was on his way. Very pleasant guy and very knowledgable...Price was more than fair given it was a Saturday and all. I would use this company again without hesitation and recommend to everyone...great job done Jamie, thanks again Ron & Las.
Ron W. | Niagara Falls
It's rare to encounter an excellent service technician such as Jarrod. He was professional, prompt and very polite while clearing my discharge drain. As well, Jarrod, in my opinion, went the extra mile to resolve all the problems. I believe he is certainly as asset to your company. Regards, Rob B
Robert B. | Niagara Falls
We were very pleased with the fast arrival, quick and efficient service we received. The serviceman Andrew was very informative and professional and answered all our questions to our satisfaction. Thank you for a great job!
Kathy M. | Niagara Falls
Bill Bodfield

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