Hamilton, ON Rate location (29 Reviews) Call Now 905-545-0940

Roto-Rooter Hamilton, ON: Customer Reviews & Testimonials

When you need experienced plumbers in Hamilton, ON, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Hamilton, ON

Had our main drain in the basement backing up. Turns out it was from some crazy grease build up ( I know it wasn��t all us, since we��ve been here only a year�� naughty previous home owners �� lol). We dealt with Andrew Eaton who was on time, very polite and professional. Andrew took his time and made sure he did everything he could to clear the pipes. He gave us some excellent tips on maintenance and any future issues. Great energy and attitude for 10pm on a Sunday night. Would definitively deal with him again.
Nik B.
Had an issue with a drain backing up- it was effecting everything (washer, toilets, showers) we called around 10pm, spoke to a person and not a machine and someone was there within the hour! was very efficient and explained every step he was taking- since this issue is involving the city, he left a usb with camera footage from drain, a sketch and he came back the next day to draw lines where he was allowed! This process was seamless and it was great to have someone so patient and efficient come at that time of night! Thanks Roto-Rooter (specifically Andrew) You were so much help! :)
Kerry R.
I dealt with Aaron from Roto Rooter and his service was polite, fast, attentive and exhaustive. He took care of the job quickly and explained step-by-step what he was doing. He did extra work without complaining and charged far less than I was anticipating (always a plus). I strongly recommend his service for anybody on Hamilton Mountain.
Michael J. | Hamilton
I came home from a week deep in the Canadian wilderness and needed a shower only to find water would not drain from tub while showering. (Thought) hairball in drain. Went to inspect bathtub trap in basement to find water all over floor and basement toilet filled to rim, clean out fitting leaking water everywhere. Called 24/7 competitor in area at 9pm (who I have used annually for 6yrs (new tech everytime)for tree root issue) and 2hrs later, multiple calls, no response. Tried another 24/7 plumber at 10:45pm, who I have seen their trucks in area, and are readers choice award winners. Multiple calls, no response, so I tend to disagree. They actually called back the next day at 9:30am to see if I still needed them. At midnight on a Friday and at wits end, I called your company. The phone rang back in 15 minutes. Although I knew I had awoken him, he was very courteous and "hurray" a technician was coming and quite quickly (1/2hr). He was very thorough and I was impressed.. We discussed remedial future action for tree root issue and possibly saving tree, cost and effectivenss. I will see you roto rooter in the spring for a solution to my annual tree root infestation. Tech also left area cleaner than any of the previous 6 techs from competition, wouldn't even know there had been an issue. I use to recommend the other, but not anymore. Your number one on my list. Please pass this on to my technician because it was his actions that gave you a committed customer. I believe his name was Conwayne.
Sher L. | Hamilton
Excellent friendly service!! Aaron is a classy and honest guy! We will ask for him by name next time!!
Ziad M. | Hamilton
I had a really positive experience! Our plumber, Dan, was awesome - very professional, yet personable. He included me in the process, let me know what the issues were and a couple of options by which they could be resolved. Dan completed the work quickly and efficiently and I couldn't say one negative thing. He was great. Roto-Rooter's rates were very reasonable/comparable to others and I was actually happy to pay it because I felt it was certainly a job well done. I would recommend.
Jenny S. | Hamilton
Called Roto-Rooter out of Stoney Creek to look @ my plumbing system as I had a sewer smell coming from the pipes. The plumber was very nice and friendly. He gave me various options and I decided to have the pipes cleaned out with the auger to remove the tree roots in the system. Since this was done, the sewage smell has diminished tremendously. Big Thank you to Andrew and Roto-Rooter
Daniel C.
Awesome experience from this Hamilton location from Michelle to our Service Man (Plumber) Aaron (hope that is spelled right!). Will definitely be calling again when needed. Cheers!
Tracy N.
After several quotes from various companies we decided to go with Roto-Rooter. Steve the plumber promptly attended and quickly dealt with our backed up main sewer. Steve was extremely proffessional and took his time to explain our problem and how to prevent it in the future. We had a very positive experience thanks to Steve and a very reasonable price.
A Google User
Roto-Rooter was amazing, they really helped me from navigating city departments to setting up a fast and affordable replacement of my sewer line, they took care of it all. I would not hestitate to recommend Roto-Rooter to everyone!
Andrea Lyn S. | Hamilton
Andrew did a great job on our sump pump fix -- he arrived quickly, immediately diagnosed the trouble and had it back up and running within an hour!
Simon G. | Hamilton
The Service Technician who visited us, Eric Smith, was AWESOME. Knowledgeable, friendly and cordial. He made sure the problem was fixed, recommended necessary upgrades without any pressure. He was eager to give advice and helpful beyond our expectations. We would definitely recommend Roto-Rooter and specifically Eric Smith to our friends and family for plumbing needs. As a matter of fact, we are having a toilet R&R done later this week and are insisting Eric come to do it. Thanks for everything!
Gary M. | Hamilton
The call was answered quickly, the person who took the call was clear and eager to help. I received a call back within 10 min and there was someone at my home within the hour. Fixed the issue and I could not be happier. Thank you. I will surely use Roto Rooter in the future and recommend them to friends.
Andrew M. | Hamilton
I had sewage backed up into the basement of my 100+ year old home. When the Eric came out he explained some plumbing challenges in an older home. He very quickly found and within 1h solved my problem. Eric took the time to explain how I could avoid future problems and was a pleasure to have in my home.
Ana E. | Hamilton
Eric Smith arrived ahead of time, was very friendly and worked quickly to fix our problem.
Mike W. | Hamilton
I found the service was excellent. I called in the morning and by 12:00 p.m. someone was here, He was very personable and resolved our problem quickly and efficiently.
Lynne M. | Hamilton
Roto-Rooter is excellent. Quick, knowledgable, friendly service every time. We are long time customers from Toronto and now in Hamilton - we call no one else!
Teresa R. | Hamilton
I came home from a week deep in the Canadian wilderness and needed a shower to find water would not drain from tub while showering. (Thought) hairball in drain. Went to basement to find water all over floor and basement toilet filled to rim, clean out fitting leaking water everywhere. Called 24/7 competitor in area at 9pm (who I have used annually for 6yrs (new tech everytime)for tree root issue) and 2hrs later, multiple calls, no response. Tried another 24/7 plumber, who I have seen their trucks in area, after multiple calls I know why "Stinky" is their slogan. They actually called back the next day to see if I still needed them. At midnight on a Friday, I called your company. The phone rang back in 15 minutes. Although I knew I had awoken him, he was very courteous and "hurray" a technician was coming and quite quickly. He was very thorough and I was impressed as I have only dealt with one other company. We discussed remedial future action for tree root issue and with his knowledge and conversation, I have decided against what other plumbers promote, fiberglass/epoxy re-lining of existing 50's clay pipe. I will see you roto rooter in the spring for a complete replacement of all sewage lines and lead pipe water supply and backwater valve. Best service. I use to recommend the other, but not anymore. Your number one on my list. Please pass this on to my technician because if not for him, you would not receive such a glowing review. I believe his name was Conwayne Hendricks.
Sherri L. | Hamilton
Aaron is amazing - fair and honest service from a great company!! I will always recommend using Rotor-Rooter !!
Lori M. | Brantford
Dan L #72 was fantastic. I had a huge 3 day job which included digging down the last two feet of bedrock with a jackhammer where a backhoe was too big to dig safely. He is very knowledgeable, explained each stage and through it all he had a good sense of humour which I appreciated. I do have to add that the office staff, Cindy and Michelle were also great to deal with.
Mary Alice W. | Hamilton
Exceptional, courteous, knowledgeable, skilled, reliable, conscientious and integrity. Aaron resolved our difficult issue under extreme conditions successfully. I would not hesitate to recommend Roto Rooter to any of my friends.
Beverley S. | St George
Very pleased from start to finish From the friendly lady who promptly answered the phone, the fast response down to the friendly and knowledgeable Technician Igor - well done Thank you very much
Volker J. | Mount Hope
Service was amazing. Our tech was incredible. We had an emergency at 3:30am, our call was answered immediately, and the tech showed concern and care over the phone. He was in site suoer fast and found and fixed the problem in record time. Super satisifed!!! Thank you!
Emily M. | Hamilton
Plumber was excellent and wasted no time in getting to work. Job well done
Graham B. . | Hamilton
Denis came on an after hours call when our basement sewer backed up. He was thorough and explained everything he saw on the camera and all the way through, I feel confident my problem is fixed.... thank-you
Tom N. . | Ancaster
Plumber was excellent and wasted no time in getting to work. Job well done
Graham B. . | Hamilton
Great customer service. Very knowledgeable.
Sarah L. . | Brantford
The technician was very very knowledgeable. Problem solved quickly.
Jane R. . | Milton
Very satisfactory service.
Ernest B. . | Guelph
Aaron Atkinson
Manager
905-545-0940
Address
Google+
470B Parkdale Ave N
Hamilton, ON L8H 5Y2

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