Burlington, VT Rate location (26 Reviews) Call Now 802-863-2722

Roto-Rooter Burlington, VT: Customer Reviews & Testimonials

When you need experienced plumbers in Burlington, VT, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Burlington, VT

clean, friendly and on-time. couldn't ask for anything better
Joseph C.
Quick and pleasant to deal with, they actually were earlier and quicker than I could have imagined! Awesome job and great team all around!
Kazmin W.
Pipes under kitchen sink started to leak. I couldn't unscrew the drain for the sink so I called Roto-Rooter. They showed up withing one hour. They took it apart and it was leaking all over. They replaced both drains, the drain pipes complete and they did a superb job. Now everything works very good and new under the sink pipes and drain. The plumber did an excellent job. His name is John and his tech number is Tech 41. Thanks for an excellent job and the price was decent considering it was on a Saturday.
Pierre L.
Very accommodating to our schedule, careful and clean, courteous. John was very helpful and knowledgeable. We would give them a call again, when needed.
John S.
I hesitated to call Roto-Rooter because I thought that as a big franchise operation it would be cursory, impersonal service. Not at all! They got their guy (Junior) over here right away. I told him about the problem (city sewage backing up into basement), we looked at the sump and its plumbing, and he gave a patient and super clear explanation of everything, and guided me to the best solution. Best of all, the price was reasonable. These guys are super professional—polite, knowledgable, honest, efficient.
Sly M.
We had a horrible odor coming from multiple places in our home and the technician found the problem very quickly. Very pleased with their service. Thanks!
Sep 30, 2014by anonymous I was very with my Roto-Rooter service. The technician was on time, efficient, capable, and very personable. He answered all of my questions, fixed the problem with my kitchen sink and gave me advice on how to better care for my drains so as to avoid this problem in the future. My kitchen was clean and dry when he left. I would highly recommend Roto-Rooter to other customers!
I had a blocked drain in my sink and it was also coming out of the pipe to my washer.It smelled like sewer. called public works who came and looked at it and said it s not there problem, it s in the house. So I called Roto -Rooter they came within an hours time, went into the basement and knew right off what the problem was, told me how much it would cost and they were done in an hours time.I was very satisfied with Mr Halseys job,it was done efficiently, he was verycourteous. Would definitely call again and would recommend roto-rooter to my friends.
Corey is a good dude who does a good job.
First N. | Burlington
Our Tech today was Corey, Tech 35. He was excellent....professional, knowledgeable, friendly, and efficient. We could have had a complete disaster on our hands, with a sewage flooded basement, if it was not for his expertise. Thank you so much Corey!
Lisa A. | Burlington
Corey came out in the wee hours of a cold morning (12:30am) on 1/6/2016. Our main line was clogged. Before coming out, to try and save me some money, he was helping walk me through it over the phone. It ended up being something I couldn't do and he came out. It was really nice to have someone work fast and efficiently to help me out in an emergency, but to also try and help me do it myself. This made me trust Roto Rooter and establish a good relationship. I will definitely recommend and use Roto Rooter again.
Josh R. | Burlington
I received quality service at a time of my choosing which is unusual from my previous experience with other plumbing services. The technician who assisted me was courteous, knowledgeable, and honest. He took the time to correctly identify the cause of my plumbing concerns and to render the appropriate repair, minimizing the expense of that repair. He also provided a free overall plumbing inspection and made honest comments regarding issues observed that relieved me of unwarranted concerns. My compliments to Roto-Rooter for providing me the service that I wished to receive! Michael Reilly, Essex Junction, Vermont
Michael R. | Essex Junction
We called Roto-Rooter at 6:30 -7:00 on a sunday night to set up an appointment for the next day to unplug my kitchen sink. They returned my call about 8:00 pm that night , which was great customer service.The Tech Junior was prompt and pleasant and I would recommend Roto_Rooter to anyone that needs plumbing & drain services.
Pauline B. | Winooski
I was very impressed. Not only did he clear the drain to my septic tank on a Sunday morning but, the nice man helped me to understand some preventative maintenance I was not doing, I am so thankful he took the time to educate me.
Mary K. | Swanton
Tech 41 had a wealth of knowledge about plumbing and I appreciate the advice.
Daniel G. | Essex jct
The service is professional ,very good service.I would recommend Rotto Rotter, man arrived earlier than scheduled, called in advance and got the OK from me.He came and gave and estimate for the job and was very professonal Jim Cavoretto Burlington Vt
James c. | Williston
Corey clearly showed me the problems with plumbing and what would have to done to correct the problems. The use of of the drain camera was invaluable!
Louis b. | northfield
Very happy with the service from phone call to fixing my problem. Please note my suggestion. It's winter and I think the company should have their technicians bring and wear disposable booties over their boots when they have to walk across customers' carpeting. Maybe it's something the employees should do all the time. I just think about where those boots have been and kind of cringe.
Sandra D. | Essex Junction
Corey was excellent at figuring out how to address some of the problems we ran into. He was very professional and I was very happy with the results! Thank you.
Sheyanne B. | Hinesburg
The tech arrived on time. It turns out this was a pretty tricky situation involving unconventional/archaic (115 year old) plumbing and the tech called in assistance to resolve the issue faster. The two techs did a ton of work to get a significant amount of drain piping reworked in order to get everything functioning again.
Jesse R. | Burlington
The service technician was very knowledgeable an took care of the problem right away. He also identified other weaknesses with my water supply system and fixed it.
Eduardo T. | Saint Albans
Corey was wonderful. He was here quickly and on time and worked VERY hard to try and help us. The following morning we were contacted by the owner to try and further help us. This is my first time using this company and I am very pleased and appreciative. Thank you!!!
Tara G. | Barre
I certainly was impressed with the quick service that I received. The technician was very knowledgeable and explained what the problem was and he did a courtesy check up. He also indicated that sometime I would need to replace the tub shoe and trap, due to signs of age. I was very satisfied and would recommend Roto Rooter anytime. Thank you.
Angela B. | Burlington
I was very pleased with Rotorooter. Craige and Sara do an amazing job. Their customer service is superb! I would highly recommend them.
Cyrus P. | Monkton
John was very helpful, offering suggestions to avoid future problems
Tommie M. | Winooski
We called and the technician, Junior #44, was there within 3 hours. He came from at least a hour away (Williston VT to Berlin, VT). Not only did he fix the clog, he also answered my and my woman's questions. He offered to do a complete check over of all our plumbing as well as explaining and selling us some monthly maintenence stuff. He was great and Roto Rootor is great. Had I had any idea how in-expensive the bill was compared to our time, aggravation and stress I would have called much sooner.
michael s. | Montpelier
Craige and Sara Ohlstein
Burlington, KY

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