Bronx, NY Rate location (62 Reviews) Call Now 212-722-4081

Roto-Rooter Bronx, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Bronx, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Bronx, NY

These guys were a huge saver on Sunday late morning. Call was made around noonish and they arrive by 4 PM. Technician was very professional and knowledgeable explained the workload etc followed by price quote. To his and my surprise the job required knocking part of floor and wall, which they were able to get that thru and get the job done. They won my future business (maintenance) and strong recommendation to my family and friends.
Umang V.
John was great.  He was right on time and carefully assessed the situation.  I thought it was a much bigger job, but John said things were okay and recommended using Roto-Rooter drain cleaner.  Which I was very happy to purchase.  All in all quite a nice experience.  I will definitely call again when service is needed.
Maria S.
Martin C.
Had a great experience with Roto Rooter when two tubs in our home were not draining AT ALL. I was able to make an appointment online at 11pm for an appointment at 8am the next morning, which was amazing after making a few phone calls to local plumbers that could not fit us in their busy schedule anytime soon. The plumber who made the call, Magrenie, was great - friendly, nice, informative, and got to the problem right away. He spent almost two hours snaking each of the drains and provided tips on how to address the old pipes in our almost 100 year old home moving forward to help prevent any clogging issues in the future. The drains run better than they have in over a year - which I'm extremely happy about! The work was pricey, but in my experience all plumbers are, and the convenience, ease and speed of appointment scheduling, and friendly service made it worth the money. I will be using them again for any other plumbing issues!
Sarah R.
My dropped her keys down the toilet they tracked it got the keys in a pipe in the basement and made sure everything was working!! Excellent job
Angel C.
Great service all around! I've had two incidents in my home and Seth has come to remedy the situation! He knows what he is doing and will tell you the truth of what's really going on. I highly recommend Roto-Rooter to anyone with a plumbing issue! Plus their prices are reasonable compared to other companies that charge an arm plus both legs.
Johanna S.
Had a problem with my sewage drain clogged,made an appointment and the next morning the technician came by within 2 hours the problem was solved,and also I might add the technician was quite helpful with letting me know exactly what the problem was and how to avoid it the next time.
Bruce K.
I was so happy to find the number for Roto Rooter they were very nice and they came right away. Miguel, The service man was very helpful and full of experience.
Edward W.
I was so happy to find the number for Roto Rooter they were very nice and they came right away. Miguel, The service man was very helpful and full of experience.
Edward W.
I've used them three times. They come on time, on Saturdays which is convenient, the work is done very professionally, and the charges are reasonable, although for plumbing, I would not say it is dirt cheap, but not outrageous either.
Travis D.
The water stop drain was clogged and my basement flooded. Due to heavy snow, I could not find any plumber. (March 5 Thursday )Roto rooter came to the rescue. First, Rich the coordinator, called... 
J C.
What an outstanding job done by Gabe! He arrived on time and was friendly, polite, knowledgeable and informative. He not only corrected my problem, which was a clogged kitchen drain that had been plagued by 60 years worth of build up, but he told me how to prevent the problem from happening again. He didn't gauge me on the price, even though he had me over a barrel with an inoperative kitchen sink. He gave me a fair and honest estimate before he started the job, and stuck to it.. I couldn't say anything negative about him or his work ethic!
Tom W.
Outstanding performance by technician Kyle! He diagnosed and resolved the clog in our sewer line. He even got us a gentleman by the name of Kenny who came out and put a camera in the line. Kenny showed us where we have roots coming in causing the issue! Very happy customer!
Super professional!The plumber came out within an hour of calling as another company was over 4 hours. The gentleman who s names Shawn, did an excellent job cleaning the sewer line that was clogged. He informed me that the wipes I ve been flushing down are not good for the system and he suggested I dispose of them differently. I was super grateful for his advice and patience with me. Im a customer for life.
Had a great experience with Roto Rooter this past week, when I had some roots which invaded my sewer drain leading from my house to the street. The tech that came over was very helpful, professional and friendly and did the job quickly and well. He kept me updated and informed the entire time.high praise for the whole process, from first contact, to the appointment setting, to the service itself. Will never hesitate to contact them immediately in the event of another plumbing issue.
Gerard S.
Called on a Sunday morning to report backed-up waste drainage & toilet problem. Courteous person on the phone was pleasant and promised prompt attention. Matt from RR in Mamaroneck arrived shortly thereafter. He diagnosed the problem, was knowledgeable, pleasant and had everything corrected and cleaned up promptly. Not cheap... but reliable & thorough. -Carmine
plumber diagnosed problem but will have to return with camera to determine extent of blockage
John B. | Bronx
I am a member and vice president of a homeowners association and we have used roto rooter to maintain our sewer systems which are separate from the nyc system - the first water heater lasted 1991 to 2007 unfortunately the second one only lasted 9 years and your experienced licensed plumber took the time to explain why it gave out - yes i had to pay more because i did not want anther bad installation - thank you and your staff for being honest helpful and accurate -
sahara v. | Bronx
Sharif from Westchester, did a awesome job at our house today. I would tell everyone that he did a great job and you can contact him for any plumbing at Roto_ Rooter in Westchester New York.
Shournett B. | Bronx
My service person was well groomed and very professional. He explained everything to me BEFORE , DURING and AFTER the work was done. He answered all of my questions in a friendly and courteous manner. He did an excellent job cleaning up everything before he left. I AM VERY HAPPY with this experience! Bernice Alston
Bernice A. | Bronx
I called on Saturday night not expecting anyone to show up until Sunday, but the tech showed up in less than an hour and drained the pipes quickly. I would definitely call again and recommend to friends, family, and neighbors. Thank you!
Elvira C. | Bronx
Angel was a gem. He patiently did one trial after another to get to the problem and after 3 hours finally was able to clear the plumbing of the nasty clogging. And then for another hour and half he made sure everything worked, put in a pipe part and finally went at almost 6pm on the Friday of Labor weekend, still polite and smiling after all that grungy work on a hot hot day. If there were more folk like him around, our world would be so much better.
p p. | Bronx
Nice job, quick to get here even though not an emergency.
James C. | Bronx
Although the first guy that came couldn't fix our problem, he sent a guy that had a 100' snake. He showed up a couple of hours later and fixed our blockage within half an hour. They were excellent and I'd certainly use them again.
Taylor B. | Bronx
Eddie was on time, courteous, and listened to what we had to say before he offered his diagnosis.
Jennifer M. | Bronx
Professional, courteous, a pleasure to deal with.
Palma A. | Bronx
Excellent, professional, prompt and cordial service by Ryan. He took care of my plumbing issue meticulously. Ryan is a class act. He is an exemplary technician and a great credit to your company. I wish him great success.
Renee L. | Bronx
Great work and very professional
Arlene B. | Bronx
Came within the specified time. Very knowledgeable and efficient. Very professional. Cleared up the problem in question.
Norma B. | Bronx
The technician was courteous, respectful, and listened to my concerns. Also, he did not complain about the job and was a total professional.
Jorge R. | Bronx
Our toilet always had flushing problems. Our building handymen had serviced it to no avail several times. When it stopped flushing altogether, we tried snaking it until the auger got stuck. I called Roto-Rooter that evening and they sent Gavin who arrived within perhaps 90 minutes. He resolved the problem, a serious blockage, cleaned up and all is now well. Gavin was thorough, efficient and neat. He was polite as well. I would highly recommend Roto-Rooter for serious plumbing issues.
Lew L. | Bronx
Fast, courteous, professional, efficient. A great job.
Donald K. | Bronx
The guys arrive on time. They repairs needed was explained clearly. I was told what steps to take to get an estimated bill for the main sewer line repair. Every thing ran smoothly.
Mary B. | Bronx
The technicians were very knowledgeable and professional. They explained everything they were doing and why. They worked clean. Very good service
Annemarie C. | Bronx
The plumber was able to resolve my leak issues in a timely and professional manner.
Juan M. | Bronx
Shawn was on time and did a great job. He even cleaned the area he was working in. I appreciate the service and will use this company again.
Danny F. | Bronx
Technician was prompt and courteous, understood our problem and new how to fix it.
Craig B. | Bronx
Thank you for the service.
Rita F. | Bronx
Excellent service as always. Very professional
Monique H. | Bronx
I can always call Roto-Rooter for service. Thank you.
Daisy T. | Bronx
The Roto Rooter technician was Shawn. He was very knowledgable and diagnosed the problem in no time. Shawn made us feel very at ease during a very tense moment in our house. Roto Rooter will be out first call whenever we have plumbing issues.
David M. | Bronx
Excellent service..can within a couple of hours after calling. Polite service ,the service was explained. In full detail. Thumbs up to Roto rooter.
Chris B. | Bronx
Tony came with a truck that was equipped with state of the art equipment . He parked his truck near the 7 unit building located by Yankee Stadium and closed off the work area with orange cones on a Sunday afternoon to insure the safety of people working around the vicinity where the work will be perform, while most people are either in church or looking at football . I respected his work ethics . He then proceeded to run a water line to the roof add jetted water into the drain . Tony's expertise and knowledge alerted him that there was a major clogged in the drain that leads into the sewer. Tony went to the basement to locate the main drain and removed a husky clamp and jetted more water from the top drain on the roof . Tony removed the section of the drain connected by the husky cramp that was inundated with lots of construction debris and gravel . He also proceeded to insert an apparatus into the drain lower pipe where the husky clamped was removed and jetted more water that then cleared all debris. Tony was extremely knowledgable and multitask very efficiently and productively and got the job done . He saved the day on a Sunday afternoon .
Javier P. | Bronx
Technician Anthony Casella arrived at my home in a timely manner on Saturday morning, November 28th, 2015. There was a clog in my main sewer line . The clog was cleared in short order. Anthony Casella was courteous and professional.
Anthony R. | Bronx
I was happy for the prompt response and also impressed with the patience of the service personnel. He solved the problem and although a tough one he still had a smile and was polite.Thanks!
Shirleth S. | Bronx
We are very happy with the service we received ….Shawn #1963 was the technician that was sent to my home he did a wonderful thorough job. Shawn did his job with such a pleasant attitude. He knew what the problem was and fixed it right away. He was respectful, pleasant and very clean which is important to us when hiring someone to work at our home. Shawn went above and beyond what needed to be done to complete the job. If I need to call Roto Rooter again i will request him.
Gerard C. | Bronx
First technician was not able to solve problem even though I made suggestions to what worked last time. He called for another technician and left our home advised new tek would be here in a half hour. That teck was Seth employee 281 and he was like superman showing up. He within two minutes analyzed the situation and said I want to try this. It worked perfectly and probably saved us a lot of money.He really knew his stuff and we live in an old 3 story home with a plumbilng mess and Seth figured it out instantly. I hope he ends up working in the Corporate Office as he is that good and personable.Please email me if Seth will get a copy of this review. I am a retired policeman and I would have loved a man like Seth working with me. You are lucky to have him.
Clement B. | Haverstraw
Glen arrived on time, explained the scope of work, and finished in a timely matter. I've used RotoRooter for several emergencies and they've never let me down.
Brian W. | Mount Kisco
Miguel (266) was thorough, dependable, and pleasant. He was the first plumber in 5 years who was able to solve the toilet problem in my storefront in Scarsdale. I can't recommend Miguel highly enough. Thank you!
Jackie F. | Scarsdale
On time and professional service.
Israel B. | Cortlandt Manor
The two gentlemen that worked at our house were polite, well mannered and professional. They cleared the clogged line and cleaned up all the mess. This was my first experience with rotorooter and I was pleasantly surprised!
Eileen M. | New City
Service man was very polite knowledgeable and neat
Gary S. | Cortlandt manor
Your technician arrived promptly, diagnosed the problem and explained what needed to be done. He was very courteous and did the job with minimal disruption to our home. I would definitely call Roto-Rooter for any future problems and recommend them to my friends and neighbors.
Jeffrey T. | Mahopac
Service man was very polite knowledgeable and neat
Gary S. | Cortlandt manor
Very satisfied with the service provided. I encountered no difficulties with any of the Roto-Rooter staff.
Anthony M. | Scarsdale
Arrived promptly, thoroughly explained repair, professional, courteous.
Ed S. | Ossining
The guys were great!
Noreen R. | Yonkers
have no complaints, great service!!
Deborah W. | Carmel
Called @ 4 with a clogged drain, they were on site at 4:30 problem solved by 5:00. Ricardo was professional and knowledgeable .Could not be more satisfied-MJB
Mark b. | Eastchester
Many thanks for your quick response to my service request. Your employees were very professional and answered the questions I had. Kind regards, Valerie
Valerie T. | Mount Vernon
The technician, Edwin, was very professional and helpful.
John D. | Mahopac
My third experience with Roto. All techs have always done a great job. Today Henri did a great job as well. We are very well satisfied.
Austin D. | Bronx
Craig Schwinghammer
1111 Calhoun Ave, Suite #5
Bronx, NY 10465

Back to Top
Business Account Login