Bridgeport, CT Rate location (107 Reviews) Call Now 203-226-8484

Roto-Rooter Bridgeport, CT: Customer Reviews & Testimonials

When you need experienced plumbers in Bridgeport, CT, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Bridgeport, CT

Great service, friendly people, fast and reliable! Job well done!
Trisha N.
I consider myself a pretty good handyman when it comes to my own home, however, plumbing just isn't my bag. When we had a big issue with a toilet back up, I called the only one's I knew could handle it! Roto-Rooter made it easy, I received 3 call backs confirming they had my service request in and updates on where the service tech was. When Dave, the service tech arrived, he was professional yet very friendly and told me exactly what was going on, gave me the estimate and went to work! In no time our problem was solved! I can not recommend Roto-Rooter enough!
John A.
I've used Roto-Rooter in the past and I will continue to use them. They are on time, polite and guarantee their work. Mike was wonderful and I would recommend them to anyone.
Susan L.
We called the night before a holiday with a kitchen sink problem. Terry came within the time period we were given.. He was efficient, drained and repaired the sink and cleaned up afterwards. We would certainly recommend roto-rooter for emergency service.
Stephen M.
Shawn and Mike came to my home to clear a clogged sewer line and check the condition of the sewer pipe. They were both very courteous and professional. They kept my me and my wife updated as they worked on clearing the blockage and inspecting the sewer line. I was happy to learn the sewer pipe was in good physical condition. They left us with clear and detailed recommendations and quotes for work that we may consider doing in the near future.
Walt B.
I had a leak in my bathroom and there was a fair amount of water on the floor. I was not sure if it was from the toilet or the tub. ORLANDO #689 was the tech who came here. He evaluated the situation. He explained what had to be done. It was a good size project, toilet had to be pulled, drains had to be cleared ect. . He was very polite and did not stop until the job was done. He even cleaned up after he was done. All in all I was very very happy with him and his work. He even took off the bathroom door to get his machine in to fix the toilet drains...he also put the door back. Roto-Rooter is very lucky to have him working for them. He is a credit to your company
Manny S.
Dave W. was on time and very professional. Would use them again without hesitation.
Robert W.
Got prompt service. Plumber did a great job. Clean-up after work was completed was thorough. New Haven location
William D.
There is something good to be said about going with a larger, reputable service company instead of a local contractor. We had a clogged kitchen sink that was made all the more frustrating after running the upstairs shower causing an overflow of water in the kitchen and the fact that the problem had supposedly been resolved less than 3 months ago by our regular local plumber. I was far more satisfied with Darley's work and confidence, not to mention the company's 6-month guarantee. Add to that, the kitchen was left clean, the cabinet items placed neatly to the side. Plus, the fact that I set up an appointment online the morning of -- about 1.5 hrs before he arrived with a follow-up phone call confirming that we would indeed have someone there the same morning -- it just doesn't get much better than that!
T.A. D.
Cleaned out main line, unclogged the drain. Very neat, prompt, and pleasant to speak to. Just had this work done this past week 12/28/2014 so can't say if this resolved the problem yet as the home this work was done in is not occupied yet. thank you
John F.
AWESOME! Called @ 8:30am, arrived @ 9:25am! Worked diligently until the problem (originally thought by us as a simple clog!) was solved......cabled all the way to the main pipe! Totally respectful, careful & professional but SO friendly!
Mj K. | Bridgeport
Penny was great and very helpful! Would recommend.
Efren C. | Bridgeport
Orlando was wonderful! He came on a Saturday and was so respectful and polite and answered all of my questions so patiently. He got the job done quickly and cleanly. I loved our experience.
Gary K. | Bridgeport
I had a severe clog in my main drain. After the first technician couldn't clear it, the next day a second technician used a snake with a camera to determine where the clog was located and got a third technician scheduled to come to my house the following day. He showed up on time and worked hard all day in the hot sun to dig down, remove the pipe clogged with roots, and replaced with brand new 6 inch pipe. All three technicians were very thorough and did exactly what they said. I would highly recommend Roto-Rooter to anyone with a drain problem.
Aaron K. | Bridgeport
Orlando from Stratford Roto Rooter was pleasant, courteous and did the job well.
Jocelyn M.
Orlando from Stratford Roto Rooter was pleasant, courteous and did the job well.
Jocelyn M. | Bridgeport
Roto Rooter was awesome today. Both technicians that cam to my house to fix my clogged sewer drain were prompt professional and polite. Price was fair AND the work is guaranteed for six months. I would recommend them to anyone. Thank you
Knowledgable and articulate Peter explained the problem and fixed it. I liked looking at the pipe with the remote camera after he was finished.
Carol B.
I submitted an online appointment request due to a puddle under our water heater... I received a call within 30 minutes letting me know that someone would be available to come out the next day... 
Dana S.
Great service! Came on time and diagnosed problem quickly.  Penney the technician was wonderful and helped with all our questions.  Left us with estimate for replacing our sewer line with no added pressure.
Brian B.
Stratford Roto Rooter gave us great service! They got the job done well in a timely manner. Our serviceman was superb! He was friendly, informative, and very very helpful. We'd definitely request their service to anyone in need of it.
Will S.
The Roto-Rooter plumber crew from Stratford, CT sent Penney to help out with our clogged drain line right away. She was courteous and efficient. She quickly found the problem and it took her less than an hour to fix. Thanks!
Mike F.
Very good. They where able to get someone out to me within the hour. Raymond, who was the plumber who responded was great. He was able to tell me almost right off the bat what was the problem and explained to me what he was doing the whole way thru this very long service call. The clog was very stubborn but he made sure that all lines where clear and free of any debris before he left and even showed me what he was looking at on the camera so I could be sure that all was clear.
Serena Y.
It was good. They were nice and they showed up on time. They gave me a quote and finished the work in a couple of hours. They were very efficient, professional, and answered my questions. They were a little on the expensive side.
Patrice C.
Franklin was our plumber technician from the Roto-Rooter Stratford, CT office. He arrived promptly and was very professional. He explained in detail what was to be done and worked through to solve the clogged drain pipes. The drain pipes leading to the main sewer line had a number of turns in them, so it was fairly complex.
Stanley R.
It went excellent, they finished before the expected time, they cleaned up very well, and they were very professional.
Malinda L.
He was where nice and on time he fix the problem where quick I recommend the service
Bulent S. | Bridgeport
Today was my first time experiencing ROTO ROOTER'S service. I had the great pleasure of having Tony as my plumber. ROTO ROOTER you can add me as a your customer for life. Tony knows his plumbing.
Marjorie M. | Bridgeport
The personnel are respectful and respond in a timely manner.
Tenssie R. | Bridgeport
Adam's service was quick and professional. This is the second time I have used roto rooter and they deliver every time.
Darnell G. | Bridgeport
Craig did a thorough job. He fixed the problem quickly and cleaned up after. Great worker.
Steve A. | Bridgeport
First let me say sorry for getting my feedback late .... this was very important to my wife and I we are both so very grateful for the comment your COMPANY has !!!!! Two nights ago we were having the worst storm and our tub was backing up with water I had to empty it 3 times with filled buckets so our tub would not overflow ... my wife just had major surgery and had just come home from the hospital .. from the grace of god she looked up plumbers not knowing if anyone would be able to come out in this storm .. well you did Mike and came all the way from Greenwich to Bridgeport Ct fixed our problem we are still so grateful to you Mike you cared.. Thank-you is just not enough for risking your life in a terrible night .. never will we forget you God Bless ....
Tommy D. | Bridgeport
Carl came to my home, diagnosed the problem, and was terrific throughout the process. I have contractors in my home often for remodeling, repairs, upgrades, etc...., and Carl was one of the best I've seen, and I can be a very difficult customer. Don't lose this guy.....
myles g. | Southport
The main sewer stoppage was clogged which cause the water to back up in our basement. The technician (Franklin 35-2801) was very professional and friendly, he was able to fix the problem within the time frame.
Sandra J. | Bridgeport
water is going down the drain as it is supposed to... carl is the ultimate professional... explained what he was doing and why... i appreciate the service that you gave us... and will use roto rooter again for any drain problems that need to be fixed edward r thulin
edward t. | Easton
Franklin was the technician who solved our line blockage today. He explained everything he was doing and took care of the blockage quickly and effectively. He also gave us advice on how to avoid such blockages in the future. Very pleasant to deal with. We're very impressed, as this is our first time using Rotor Rooter, but certainly not the last.
Geoffrey C. | Greenwich
The tech was very polite, and explained what the problem was, the service was exceptional!
Lori g. | killingworth
the tech. was verypolite and friendly and knew exactly what was needed to do to correct the problem very particular about how the job was done not to leave any waste or water on the floor or toilet. I recomend this service any time.
Carolynh.` t. | northford,
Very quick great service thanks
Joseph a. | meriden
the tec was great! however for the forytfive minutes he was here and only ran hot water through the ejector pump that roto rooter installed and serviced 3 times for the float i feel the amt. charged was ridiculous. we use you and have always been satisfied with tecs and prices up until now. i would understand if i needed parts but running hot water through the system... really? again very happy with the tec. just the pricing was the issue!
Harold a. | strat
I never received my receipt or detailed bill. please email to me Thanks
Nandy G. | Cheshire
Your service technician Dan was extremely competent, but more importantly, was willing to teach me about the plumbing layout of my house (first time home-owner) as well as why these issues occur. I'd 100% recommend RotoRooter, especially since the first plumbers I called, PLC Plumbing of Trumbull, failed to clear the clog. I would 110% recommend Dan.
Ryan O. | Trumbull
Friendly phone worker. Arrived on time, explained problem and resolved quickly.
Raymond M. | New Fairfield
David Wong ${esc.hash}6479 was extremely professional and friendly. He was positive during the process for us and took care of the problem. I would recommend highly.
Denise G. | Stratford
The guy who came to fix my sink was very friendly and excellent in his work😀
Slesha D. | East Haven
A very satisfied customer.
Benjamin I. | waterbury
I had danid ${esc.hash} 3464 come by and he was a great young man and has a bright future in plumbing and drain clearing, very knowledgeable for his limited experience. The problem wasnt his job so he sent Matt id ${esc.hash} 640 and he was extremely knowledgeable and a real pro....he had my nightmare fixed in about an hour! Highly recommend both these guys!
Greg C. | Meriden
Very nice and very professional serviceman.
Janet T. | Westport
He was excellent! Very detail oriented. Showed me the issue and told me next steps. Very friendly. When he was through, you would have never known there was a problem.
Mary K. | Trumbull
Franklin Trujillo was very helpful and got our problem with our drain fixed very quickly. He was very friendly and courteous.
Steven B. | East Haven
I was very much satisfied with the service person and the performance. Thank you
John D. | Yalesville
I was very pleased with the service I received. The technician that worked on my sink was very polite and courteous. I would definitely recommend roto rooter to all my friends and use them again.
Lisa N. | New Milford
Gentleman was very nice and di the job quickly and efficiently and I would recommend you guys.
Ted B. | Portland
The technician was courteous and did his job extremely well . The money I shelled out is well worth the peace of mind that comes with having an unclogged drain .
Peter K. | New Canaan
One call was all it took. They came within an hour, handled my problem immediately and were very professional and friendly. The service tech also asked if we were seniors and gave us a senior discount was was a nice surprise. Also gave us a 6 month guarantee. Would recommend this company as they are very good.
Edith D. | Northford
The service reps performed there jobs skillfully and in a timely manor. Fernando, Jerry and Sal${esc.hash}1587 were professional, friendly and courteous. They took the time to explain the problem and the options I needed to resolve the problems. I will recommend Roto-Rooter services to my neighbors and friends in the future.
My technician was professional, patient, determined and knowledgeable. It was comforting knowing he was going resolve my problem.
John G. | Northford
I made the call and within two hours the service was completed and correctly installed. a quick fix to a problem.
Michael B. | Meriden
Franklin was the technician who solved our line blockage today. He explained everything he was doing and took care of the blockage quickly and effectively. He also gave us advice on how to avoid such blockages in the future. Very pleasant to deal with. We're very impressed, as this is our first time using Rotor Rooter, but certainly not the last.
Geoffrey C. | Greenwich
Your tech. Franklin Trujillo was very helpful in correcting and completing the job he came out to do at my house. He was extremely courteous and professional in the way he did his job. You should be very proud in having an employee such as he.
Anthony A. | Stratford
Very pleased with both the promptness and professionalism of our visit. Would definitely recommend Roto-rooter to all my friends and family. Thank you!!
PETER C. | Brookfield
Your service person was Penny, tech no. 8765. She did her job very well and was a delightful person.
Marvin G. | Norwalk
The gentleman that came today was great. Did a great job and was very friendly. I would recommend him and his services to anyone that needed your company. Very friendly and funny. Great job Al.... Thank you Karen M. Pulkkinen
Karen P. | Ansonia
My family came home from a long trip on 5/25/15 to discovery that a pipe had rotted out and clogged the kitchen sink. As is typical with Roto-Rooter, the service was quick and efficient. My technician, David was quite knowledgeable and fixed the problem quickly. I have had Roto-Rooter at the house several times over the years, including finding a BIG problem I had with a "bellied pipe". Over the years, the technicians, like David, are all first-rate. I will continue to use Roto-Rooter for all of my plumbing needs. Dean
dean p. | Stratford
At the end of the day our sink backed up and a quick call to Roto Rooter paid off. Not only did I get an offer for someone to come out immediately, when Frank came he was pleasant, professional and quick to solve the problem. Kudos to Frank and many thanks for such a quick and efficient response!
Laura Jo L. | New Milford
To repair my two non functional toilet flushing devices Roto-Rooter people: Fast scheduling; Fast diagnosis; Showed up on time; Were courteous; Showed up prepared; Were professional; Cleaned job site at the end even the bottom of the toilet water tank; Our Flushing devices are working perfectly now. Lou did the repairing job! Good job! People who answer the phone calls are nice too. Interesting and functioning management system!
Sherry W. | Westport
Orlando is my kind of guy. He was on time, very clean hard working and extremely nice. He did the difficult job very well. Please send him only if I have to call again, but I think the problem with my clogged sink has been resolved, thanks to him. Thanks, Carole DeNigris problem with my clogged has been resolved.
Carole D. | Greenwich
When I called up for a service call the person who answered was very nice and the person who came to fix the problem was also very nice.
Dave N. | Wallingford
Jon was awesome and very descriptive And calming and reassuring.He got the job done and explained step by step.
shannon l. | Ansonia
Roger was our technician and he was fantastic! Our clogged shower drain was difficult to clear, but he kept at it and finished the job satisfactorily. His suggestions for preventative maintenance will help to prevent this situation from occurring again. Thanks Roger.....
Roy B. . | Westport
Mike came over on a holiday to fix a seriously clogged drain. He had it fixed within minutes. He was friendly, helpful, and very knowledgeable. I would recommend him to anyone. Thank you!
Sean E. . | Cos Cob
Very happy to have my sinks, washer, shower, dish washer and toilets back on Turkey Day.
Bob M. . | West Haven
Penney was wonderful. She was personable, knew what needed to be done, neat and efficient. She is a wonderful representative for your company.
Susan M. . | stratford
The technician was very knowledgeable and capable. It was a very tough problem on a holiday. Excellent service was provided!
John H. . | Stamford
The person answering my call on Friday night expressed empathy for my problem - even though it wasnt a very big problem, it was important to me! Our service tech, Brydell, could not have been nicer and he did a great job - everything from going to the hardware store and picking out a handsome-looking faucet for us (it was clear he gave some thought to our modern home and our future plans for renovation); to his technical work replacing the faucet and valves; to his calmness when he discovered that the ice maker was (surprise!) tied into this water line; to his fine job of cleaning up afterwards. Plus he is a really nice person. We could not be more pleased with your service. Thank you.
Gail P. . | Westport
Peter was very professional and did a great job explaining our issue, the service pricing and, ultimately, fixing the problem. Your flat rate pricing was a little high given the amount of time he spent here but so far we are happy with the results.
Dan G. . | Middlebury
Darley was quick, neat and efficient. A pleasure to work with. Thank you!
Joanne G. . | Milford
Corey was personable, professional, clean, and efficient. Thank you for helping out.
Michael S. . | Norwalk
Michael was an incredible service man. Polite, friendly, knowledgable, curious and very neat. Thanks for making a terrible situation manageable.
Brenda V. . | East Haddam
Our guys was a good communicator plus very nice and kind. Thank you.
pam v. . | wilton
Excellent customer service and technical service. Technician explained everything to us. Extremely satisfied
Charles and nancy C. . | Waterbury
Service technician was EXCELLENT. He took the time to understand the situation, clearly explained the problem, cleared up the problem, and cleaned up. He was very professional and courteous and put us at ease in a stressful situation, at a stressful time of year.
Chris M. . | Shelton
Very nice service Man,Clean And Proffessional
roz t. . | norwalk
technician was very helpful and did his job efficiently.
nancy s. . | waterbury
technician was very helpful and did his job efficiently.
nancy s. . | waterbury
technician was very helpful and did his job efficiently.
nancy s. . | waterbury
technician was very helpful and did his job efficiently.
nancy s. . | waterbury
technician was very helpful and did his job efficiently.
nancy s. . | waterbury
technician Francid was professional, knowledgeable, and courteous. I would recommend him to provide me with rotorooter service again.
jamie h. . | Stratford
Very happy with the whole process from phone call to completion of job. I was very happy with the response time. You get real nervous when waste from an ejector pump is spitting out all over the place right in front of your eyes. I was in deep S--T! You guys came to our rescue.
gary m. . | norwalk
Technician was on time and had all the information that was needed to complete the job in a reasonable time. Was very professional and she explained what she was doing and gave details on what was going on.
Matt C. . | Bridgeport
Weve had two major problems in the last two weeks. First having to do with clogged drain line to septic tank and second a burst pipe due to cold. In each case, and particularly the first, RR technicians were thoroughly professional, considerate and obviously concerned with doing the job well. We are very pleased and will certainly recommend RR to our friends. Thanks to all your guys.
Fred J. . | westport
excellent technician and a very nice person
betsy w. . | West Haven
experience technician.
richard l. . | waterbury
Mike was very courteous and professional. !! We had quite a mess and he worked through it and resolved the drain clog explaining what he was doing along the way. Most other plumbers I’ve had at the property don’t really take the time. It was good to understand what I had going on, what my options were, and how he was resolving them. Mike is definitely an asset to your company. -Regards, -Joe
Joseph R. . | Meriden
The service man was very professional and educated in the problem I was having and showed me the problem and what he did to correct it.
Priscilla V. . | East Haven
My Roto rooter plumber, Penney, from the Stratford Ct. Office, was absolutely wonderful. She worked long and hard trying every method she knew to clear my kitchen lines and even consulted with other associates to determine if there were additional methods she might employ. She was respectful of my property, always wearing shoe covers in my home and left my home clean as she found it. She was extremely pleasant, very polite and has a nice manner about her.. She was knowledgable and diligent in her work. She recognized that I am a senior citizen on limited income and she tried very hard to rectify the problem. I would recommend Penney and roto rooter highly to anyone in need.
Lois F. . | Ridgefield
Yesterday, I had and emergency, the sewer got blocked and water backed-up in the basement. Can you imagine my frustration.I Called my neighbor and she recommended Roto-Rooters right away. Without hesitation I called them. They arrived within 2 hours Worked hard for 3 hours until they were able to restore some flow. I learned that I have a more serious problem with the lines. David Wong (service technician) explained to me in details all that needs to be done.. His determination to remedy the problem was above and beyond my expectations. His concern for me and his professionalism were outstanding. I would certainly not hesitate to use and recommend their services again. Great service!!!! Keep up with the great job.
Susan M. . | Stratford
Cat was excellent. He explained everything to me well.
cathleen g. . | branford
Steve Parker
255 Stagg Street
Bridgeport, CT 06615

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