Bothell, WA Rate location (34 Reviews) Call Now 425-881-8073

Roto-Rooter Bothell, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Bothell, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Bothell, WA

John Miller came out and replaced an outside faucet that was leaking and put in a shut-off for our refrigerator (icemaker box). He was very professional, did a great job, put on shoe booties to protect our hardwood floor and overall just did a great job. I would highly recommend him to anybody and when/if we need a plumber in the future, he will be the one we call. Thanks John for doing such a great job for us.
Kathie C.
Tech was great. Sam was on time, polite. He was very careful with our floors. He explained what he was doing and why. Our kitchen sink ran great when he was done.
Sandy S.
Scott did a great job for our plumbing problem. Very satisfied!
John G.
Posted by Elizabeth v.T., actually. Sandeep Powar took care of our plumbing problem within very few hours of having been called. In the series of men who performed their individual specialized work, as the plumber, he was the last person who came to our home. Sandeep came out on at least four consecutive days to complete the work. He made sure everything was copacetic with the city--the permitting was handled. He had our plumbing fully operational the evening of the first day he responded. He was quite personable and demonstrated outstanding work ethics. Sandeep was fully knowledgeable with our plumbing issues, both by observation of existing work and from fully communicating with his fellow team members. He was an enthusiastic, outstanding young man and I have retained his card to call him again, should I need a plumber. As he is in my area fairly often and I am a senior citizen, he actually offered to help me with heavy lifting, should I need and should he be around. That is what I call going the extra mile for your customer!
Walter K.
One section of my home had slow draining. This was sinks and toilet. My plumber, Freddy, called before he got there. Diagnosed the issue and gave me my options. He was smart, quick, and very efficient. I can't speak for the entire company ROTO-ROOTER as a whole, but I will vouch for ROTO-ROOTER's plumber Freddy any day of the week. Great service, great person. CALL THEM!
Michael G.
This is the second time we have used Roto-Rooter and are still extremely pleased with the service. The service is easy to schedule, the technician calls before arriving and the service is efficient and professional. Questions are answered and also love that we get the pipe shield to prevent further issues. We recommend Roto-Rooter to all of our friends.
Sue O.
Great job clearing my French drains from around the house. Borak their technician does a great job clearing the drain lines with his special jetter and camera work. He came out within 2 hrs of making the call, fast work and very courteous and helpful with questions and answers. This saved my garage from being flooded. Excellent work, thanks again!!
Kirk F.
After working unsuccessfully to unclog our toilet for at least an hour myself, I called Roto-Rooter. Florin was very professional and polite. He took care of the problem in about ten minutes! He also gave me some toilet-flushing lessons (it's different for #1 and #2!) which should help prevent the problem from happening again. Knowledge is power, even toilet-flushing knowledge. Thanks Florin, and thanks, Roto-Rooter.
Roberta S.
Great service! Our service provider Farahd, was such a gentleman and very honest! Guess who I will be calling again if I need plumbing help?!!!
Alexzandra D.
I always have gone right to Roto-Rooter whenever I need help with a plumbing problem, and I have never had reason to change. I'm in my fourth house since 1986, have had several sewer and septic problems over the years, and have always found Roto-Rooter technicians to be prompt, personable, and honest about the problem and necessary repairs. Plumbing companies may come and go, but Roto-Rooter is well established and has stood the test of time for a good reason.
Robert O.
It was a pleasure working with Giovanni today. He arrived on time, explained the services clearly, did the evaluation promptly and carefully, and then explained the results. Fortunately, we do not need other services today, but I'll be happy to call on this company again.
Mary C. | Bothell
Gio did a great job of snaking out our main sewer pipe, explaining what the problem was, and suggesting several potential solutions. Highly recommended.
Holly H. | Bothell
We have used other plumbing companies before and were not impressed at all. I was dreading having to deal with a plumber until Roto-Rooter showed up! Oh my gosh! We had Mike and Alex come out on two separate days and both guys were incredible. Our situation was a bit complicated because we had to deal with a landlord. Both guys were very friendly but clear about what happened and what needs to happen to get the problem fixed. Mike showed us what was happening and explained as he went. He was detailed, understanding, knowledgeable and thorough. Thank you. We will definitely be calling Roto-Rooter again for any plumbing issues that arise in the future.
Emelie K. | Bothell
We are very pleased with the service from Roto-Rooter this week. Technician Tuan was very prompt, courteous, and efficient. He cleaned out the line for the bathroom sink which we knew was a problem, then he cleaned the line from the shower. He found a partial blockage there that was building up. The website was great to make the appointment, the dispatcher was courteous, and I even printed a coupon to use from the website. I also purchased a gallon of Pipe Shield biological drain cleaner for preventative maintenance. Do not use anything caustic in your drains! Call Roto-Rooter!
Sande G. | Bothell
Outstanding customer service and the guys were very professional. they even told me about a coupon that saved me 50.00 Love it !!! I will use them again in the future for sure thank you
Scott K. | Bothell
My toilet tank just cracked down the side and was unusable. Since I have only one bathroom, I needed a new toilet ASAP. Roto-Rooter handles emergency situations like mine in the evening or on weekends. And there is a small senior discount on equipment and parts, which is always helpful. The technician called to confirm his arrival, within the time window promised. We discussed what I wanted as a replacement toilet and he went to pick it up. When he returned, he removed the old, broken unit and replaced it with a new Koehler two-flush unit which was only slightly larger than the old unit. He cleaned up the packing materials and prepared the final bill. He was efficient, polite and helpful demonstrating the new feature. Overall a very satisfactory experience!
Charles M.
Excellent service. Friendly and efficient call center. Same day appointment. Plumber was extremely efficient, professional, and solved the problem quickly. I will use them again.
An O.
After dealing with another plumbing company's  crappy service, having Roto-Rooter come to the rescue was a blessing. Toilet was backing up into the shower and when Swp came they said they couldnt snake it because we have led piping. Well Roto-Rooter came right in and snaked it, got the clog out to. Thank you to Paul for his speedy service. For now on I will be calling Roto-Rooter. Also I called late Saturday evening and was given a 3 hour window. They called me early in the am and was here in 30 minutes. Great service all the way!  Kent, Washington
Alayna S.
All I can say is WOW! Thank you Roto Rooter for an all around Pleasant experience for a Not So Pleasant situation.(A leaky Toilet) After "total frustration" from dealing with one of your competators...and their pitiful customer care, (Out of respect for the company I will leave names out of it). I immediately picked up the phone and called your company... (God only knows why I didn't call you first.) Within One hour The Service Technician Farzad Yousefian arrived at my door, and within two and a half hours the problem was completely fixed. He was very polite and knowledgable and really went out of his way to make sure the repairs got done quickly and efficiently. Professional at all times. It was clear that the first technician that arrived earlier in the day from the other company was not interested in doing the job. And by the way, Roto Rooter's quote was $150.00 less then the competators price.... Thank you Roto Rooter, for a job well done. You have restored my faith in Mankind. Sincerely, Cindy B, Sammamish WA
Cindy B.
Silly me.  I dropped a shard of glass down my garbage disposal...needless to say the garbage disposal didn't work anymore and was leaking water.  I didn't want to wait until Monday so I easily booked an appointment for the next morning (although I was impressed that I could have had someone in my house with 2 hours if needed).Their dispatch called 30 minutes ahead of time and Farzad showed up right on time.  He quickly analyzed the problem, went over the possible fixes and it was determined I needed a new disposal.  He quickly and efficiently installed it.  Tested it afterwards.  Farzad was also a complete pleasure to deal with.  As this was my first plumbing problem that I have ever had to deal with, Roto-Rooter made the experience far less stressful and took the fear out of it for me!
Jerry S.
We had a big problem with a toilet back flowing and flooding our bathroom. We called Roto-Rooter and had a tech arrived within a couple of hours to help us out. He he was able to get the job done despite a number of problems we had in the system. I highly recommend them. They did a great job at a very reasonable price.
Jim O.
Yesterday 12/31 /14 was a bad day until I called Roto-Rooter....Paul Warner came right on time and assured me that he could fix my plugged up kitchen drain....One hour later the job was done..He had bought in drop clothes to cover the area.The day turned out to be good after all Thanks to Paul..                            Charles Starkovich
Tony S.
Siris ( from turkey and now in America) did a fine job and cleared the kitchen drain and a bathroom drain. Worked quickly and cleaned up the mess as he proceeded. He was easy to communicate (with a heavy turkish accent) I rate him as well as your company at 10 (scale 1-10) and would recommend you to anyone in need of plumbing) The cost was quite high to us but it is in comparison to work we had done about 12 years ago.Bob and Joy Happy Holidays to both your employ and the cmpany
Bob H.
In the middle of a kitchen remodeling project when we had a 'duh' moment, forgetting that we needed a plumber to reconfigure the tapped water line under the house for the ice maker in the fridge.  Couldn't finish the floor without this being done!  Our normal plumber couldn't make it on a Sunday (too busy and not an emergency!) but Roto-Rooter was able to get the job done.  And, recommended braided lines instead of the copper lines that were prone to leaking.  Kitchen is now complete and ice maker is hooked up again - just in time for the holidays!
Dave W.
Joe, a Roto Rooter plumber based in Everett, came to my mother-in-law's house and after videoing and identifying the cause of her blocked side sewer line, (lots of roots), called in the water jet truck and got the 80 year old line as clean and problem free as it's probably been in 75 years. The best thing about Joe's help was his ability to reassure and calm my worried mother-in-law. A job well done!
Greg G.
The plumber cleared my bathroom drain was courteous and informative about keeping the drain free of sludge. He was professional in his work and amiable in his personality.
Sue W.
They showed up within 2.5 hours and fixed my sewer back up. This is the second time I have used them. Would hope that my pipes continue to work so that I don't need them in the future, but if not, would call them in a heartbeat. Thanks.
My plumber was friendly and got right to work. He gave me confidence that we would be able to fix the problem! He was able to unclog the toilet drain in less than 20min!! I'm so happy to have a functioning toilet again
Lauren G. | Bothell
Quick response time, very efficient resolution of the problem. Thanks for doing a fine job.
Lynne M. | Bothell
This was the first time I had ever needed a plumbing service. They arrived about an hour after my call.. Showed us exactly what was wrong. Discussed what was needed. Gave us options on how we wanted to proceed. Professional, yet friendly. Had crew working with-in the hour to repair and restore the problem. Would recommend Rotor Rooter to every one. I will never call another service again.
Cindy S. | Bothell
Prompt, very polite service. Quickly assessed the need, solved the problem.
Rebecca D. | Bothell
Giovanni our service tech was very capable and efficient. He worked quickly and cleaned up his mess when the job was completed.
Phil B. | Bothell
Phil and Adrian gave excellent customer service, advise and in general pleasant company. They were informative, helpful and did excellent work. I still need to have some future work done and will be requesting them. If I know of anyone who needs service, I will advise them to call Roto-Rooter.
Alice A. | Tacoma
We are very satisfied with the level of service provided by the technician. He was very experienced and handled an unpleasant situation in a timely and professional way.
Helen P. | Shoreline
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