The Boston Plumbing Experts You've Trusted

For Over 75 Years

Boston Plumber, Providing Emergency Plumbing and Drain Service

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
508-650-0225
Address:
50 Franklin Street
Unit 407
Boston, MA 02110

Boston Plumber, Providing Emergency Plumbing and Drain Service

Fix it Right the First Time with a Boston Plumber You Can Count On

Plumbing emergencies can be stressful. Not only can they be costly, they always seem to happen at the worst possible times. When you choose Roto-Rooter, you'll get honest estimates and a no-hassle guaranteed so you can get it fixed quickly and enjoy peace of mind again. We can also help with clogged drains, sewer and drain cleaning, toilet problems or any issues at your home or business, no matter how big or small-and we stand behind our work.

Discover why Roto-Rooter has been the top name in sewer and drain cleaning since 1935. Pick up the phone and talk to one of our friendly and trained customer service representatives they'll be happy schedule your service.

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Elaine F.
we were very satisfied with all your help thank you.
Roto-Rooter
  5 by Jim C.
The fact that they came out as fast as they did was fantastic. We had a serious problem and they rectified it.
Roto-Rooter
  4 by Sharon W
Your technician Steve was very professional and has a great sense of humor. I liked that a lot, to know that you can talk with a service person who doesnt TALK DOWN TO YOU and make you feel stupid and laughs along with you.
Roto-Rooter
  5 by Judy W
Gilbert Damas was excellent!
Roto-Rooter
  4 by Christine B
great service
Roto-Rooter
  5 by Edward M
Damien was awesome! Personable, professional, and prompt. What more could you ask
Roto-Rooter
  5 by Sharon B
The technician was very professional and friendly. I was very satisfied with his work. He made sure that I was completely happy with the job before he left. Excellent service from beginning to end with the company.
Roto-Rooter
  5 by Tom M
Steve 105 was an excellent representative for your company and should be highly commended
Roto-Rooter
  4 by John V
Service tech Van was really nice to work with!
Roto-Rooter
  5 by Scott W
Frank was a professional in every way. Good people too. I would reccommend him and his work to anyone. Scott
Roto-Rooter
  5 by John M
The personnel were professional, thoughtful, careful, fast, and friendly. Made a bad problem not so bad.
Roto-Rooter
  5 by Lisa C
The tech, Joe, was knowledgable and friendly. He did a great job.
Roto-Rooter
  5 by Aleksander C
Promised time frame was between 2pm and 6pm. Technician, although we received 30min notification, arrived around 7pm. Other than that, technician was very knowledgeable and courteous, knew what he was doing, and got our problem fixed.
Roto-Rooter
  5 by John M
I was quite pleased especially with the expertise, thoughtfulness, professionalism, skill, and friendliness of the personnel.
Roto-Rooter
  5 by Shirley P
The service worker Aaron was fantastic. He was explained every step. This was the first time I needed to call for something like this and from the first person I spoke to until Aaron fixed the problem were nothing but helpful and polite. If I ever need help again I will be Calling.
Roto-Rooter
  4 by Orazio A
The leaking shower faucet was fixed in a timely manner, although it was fixed the shower faucet is now very hard to turn its really tight, can anything be done to fix it?
Roto-Rooter
  5 by Sandra S
Matthew Newman did an excellent job. He was very professional, polite, and thorough. He did an excellent job and represented your company well. Thank you.
Roto-Rooter
  5 by Tom P
Quality was greatut a little cosly
Roto-Rooter
  5 by Dianne L
Service person was very polite and knowledgeable and fixed our problem within a very reasonable time. Very satisfied.
Roto-Rooter
  4 by Bob M
No problem with the service, just the cost
Roto-Rooter
  5 by Chris B
We were visited by 2 technicians.. the first was unable to clear the clog but suggested a alternative treatment. the second technician was able to clear the clog and scoped the line to be certain... Both were extremely professional and i got the sense that their ultimate goal was to work as a team to solve our problem. Overall they exceeded my expectations and I couldnt be more satisfied.. a phone call from the first technician to follow up was also an unexpected surprise... Excellent job RotoRooter
Roto-Rooter
  5 by Jo Ann N
I was in a panic when I called and the receptionist was very thoughtful and promised to try to get someone out quickly and she did. Andy, the service man who came was very helpful and pleasant and did a great job. It was as good an experience as these things can be. I will of course check in the morning to make sure all is well, but Andy assured me that if there was a problem all would be resolved. Thanks so much, it was a nasty job and how this man could do that and remain so pleasant is service that is worth using and recommending again.
Roto-Rooter
  5 by Claude D
Besides the fact that he did a terrific job, we were impressed that he was thoughtful in closing the door when he went in or out of the house, and also shook the snow of his boots when coming in.
Roto-Rooter
  5 by Donna J
My techs were professional and efficient.
Roto-Rooter
  5 by Garry B
Plumber Jeff Dulude did an expert job and was very pleasant. Glad to meet him.
Roto-Rooter
  5 by Garry B
Plumber Jeff Dulude did an expert job and was very pleasant. Glad to meet him.
Roto-Rooter
  5 by Dan M
The tech was professional and respectful of my property
Roto-Rooter
  5 by Carol M
Was impressed that the technician walked up my long, steep snow covered driveway when his truck would not make it up.
Roto-Rooter
  4 by Patricia S
Will be calling back because the problem is still not resolved, but gentleman was very friendly and courteous.
Roto-Rooter
  5 by Kathy S
problem resolved correctly and efficiently
Roto-Rooter
  5 by Rich W
My service tech Stephen was extremely knowledgeable and helpful. I felt as though he genuinely wanted to help me fix the problem with my backed up pipes. He was quick and efficient and I would highly recommend him to anyone needing home plumbing service.
Roto-Rooter
  4 by Dan B
All 3 svc men were very professional.
Roto-Rooter
  5 by Allen F
Gilbert Damas came to our house 7 months ago to address a problem we had with a blockage. He was so professional and knowledgeable that when we had another problem today, I specifically asked for him to come and take care of the problem. Again, he was courteous, professional and certainly knew what he was doing. He left everything clean and most of all, working perfectly!! What a great employee and a great ambassador for Roto Rooter.
Roto-Rooter
  5 by Philip M
Knowledgeable and sociable service.
Roto-Rooter
  5 by Melissa G
The tech who came out to my house was excellent!! He explained everything so well. Please make sure his superviosor is aware of this. John # 15-5796
Roto-Rooter
  5 by Mark A
Gilbert Damas was pleasant, knowledgeable, professional and a pleasure to do business with.
Roto-Rooter
  5 by Paul D
Technician was professional and friendly. Knew the problem right away and completed work in a timely matter.
Roto-Rooter
  5 by Patricia D
The young man who fixed the clogged main line was an exceptional and capable customer service rep. He was polite and took the time to explain the problem what he did and recommendations. He was polite and considerate. He deserves an Atta Boy…good job
Roto-Rooter
  5 by Kerri S
Tech was very helpful and prompt.
Roto-Rooter
  5 by Dolores M
Efficient technicians. Initial tech, Dan, quick to diagnosis issue and set up of second tech, Joe. The second tech used good judgement assessing the situation and dealing with blockage at hand. He was timely and on target telling me to call DPW immediately because issue was a city line. He waited til city came, troubleshooted and ultimately solved us a huge problem. I definitely would use your company again refer others. thank you! Dolores Mueller
Roto-Rooter
  4 by Robert A
Mark, the technician, was wonderful and did an amazing job. He is a fine example of a professional to model in your company. The part that needs work is the back end. I placed a time online for service between 2-4. I received a phone call from you around 4 saying he would be late, around 5, and I would receive a call. At 5:15, I had to call you back and try to track down a time. I was on hold for about 10 minutes. The technician showed up around 6. I understand things happen as the plumbing issues are dynamic, but you can do much more for the customer by being proactive in setting and managing our expectations.
Roto-Rooter
  4 by Steve P
Service Person was very coordial and addressed the problem quickly
Roto-Rooter
  5 by Johnathan F
Ken Was Very professional and also very informative and answered all of my inquires. Normally I Find It A Burden To Have To deal with service technicians But In this case it wasnt in the least bit a burden.
Roto-Rooter
  5 by Linwood F
great work and very personable serviceman
Roto-Rooter
  5 by Judith D
Service was handled quickly and with expertise. The technicians diagnosed the situation, recognized the problem and fixed it satisfactorily. They certainly know their job and do it well!
Roto-Rooter
  5 by Igor B
Id like to thank the leadership of Roto-Rooter Co. and specifically Frank Cormo and Augustine Edeh (for preveouis service) , our technicians, for their professional skills and the level of communication with the customer. Igor Burdenko
Roto-Rooter
  5 by Chris M
excellent all around
Roto-Rooter
  5 by James T
THE TECHNICIAN GOT DELAYED AT HIS FIRST JOB, BUT THE OFFICE CALLED AND EXPLAINED IT TO ME. THEY THEN CALLED BACK TO TELL ME THE TECH WAS ON HIS WAY. I DIDNT MIND THAT HE WAS LATE BECAUSE I WAS KEPT INFORMED.
Roto-Rooter
  5 by Julia L
We had a Tankless Water Heater installed and are very satisfied with all aspects of installation! Technician was very knowledgeable and explained everything!
Roto-Rooter
  5 by Helen D
Professional in every way! I am most appreciative of the high quality of service that was provided by your company and, of course, the plumber, Gilbert. Thank you for his courtesy and expertise.
Roto-Rooter
  5 by Jeffrey B
Mark Carey Id# 541 was very informative and very nice. He was a great professional! I valued his candor.
Roto-Rooter
  5 by Harriet G
First tech, Mark 5801, worked hard to fix as much as possible, diagnosed additional problems, & ordered the camera. Mark Carey 541 followed with a sensitive concern to our particular needs, excellent service, and a timely resolution of the broken pipe. Phone call to the 1-800 number between the service visits was courteously handled; however, those managers consulted did not appear to understand the gravity of the emergency at my home.
Roto-Rooter
  5 by Scott F
the technician quickly assessed the problem and got to work right away to resolve the issue. He was polite and neat. Much appreciated!
Roto-Rooter
  5 by Juan G
The Technician Mike made sure that he was not leaving until problem was taken care of. I witnessed him work his tail off, it was a tough clog but he got rid of it and we have resumed normal life. Thanks to Mike and Roto Rooter our home smells a lot better today. Thank you Juan & Gloribel Gonzalez
Roto-Rooter
  5 by Dian L
Service technicians were prompt. They were respectful and kind. They worked quickly to resolve the problem and I would call them again for any plumbing issues! I used Roto Rooter 3 years ago and had the same positive experience. Thanks again for solving a problem that I could not.
Roto-Rooter
  5 by Mary T
Your plumber was so nice. He had a horrible job to do and did it fast and perfectly.
Roto-Rooter
  5 by Ron F
Technician was very friendly and explained what he would do to fix the clogged drain. When that was fixed he went the extra mile and tightened my shower head and cleaned and adjusted the sink drains. Top Notch service!
Roto-Rooter
  5 by Jeanne S
The Serviceman was Stephen H and he was wonderful. Cant say enough about him. From start to finish. I will always call your company because of him. Thank you
Roto-Rooter
  5 by Nick C
Ed was very kind and respectful of us and our home.
Roto-Rooter
  5 by Susan A
Damien and Ryan were extremely professional and were able to rectify our situation quickly. They answered our questions thoroughly and were technically proficient in all phases of their service. Could not be happier with the service we received, especially on such a fridig day.
Roto-Rooter
  5 by Jay J
They came same day called and arrived within time frame Beverly after we received a call saying there were running a little late. It took about an hour and the problem is completely fixed. They cleaned up after themselves. They were very friendly and polite.
Roto-Rooter
  5 by P S
Fantastic experience, from the online chat to schedule the appointment through the completion of the job. Hakim was very helpful during the chat and the technician was prompt, courteous and tidy. Roto-Rooter has created the perfect platform to expeditiously complete plumbing repairs. Bravo!
Roto-Rooter
  5 by Tim S
The initial problem was believed to have been a block in the line in our basement. The first person to arrive was Augustine employee # 3194 (we think). He arrived promptly and actually stayed at our home for quite sometime. He was beyond courteous and his professionalism would vastly out do many people I have used for various services. My wife and I were so impressed by his manner and attention to detail that we would truly like the corporate offices to know just how valuable of an employee they have working and representing them. Also Mark who was called in the day after to camera the line was also a tremendous representation of how extraordinary employees can make any difficult issue a pleasure as far as assuring us he would be able to complete the repair in a timely manner. Again I must commend these two diligent workers on a job well done and complete customer satisfaction. Please be sure and pass along our complete gratefulness. I believe these two men deserve far more than some kind words written via internet. Thank you and we are truly grateful for your service. P.S. I believe Mark employee #is 541.
Roto-Rooter
  5 by Steven C
Thanks
Roto-Rooter
  5 by David S
The employee who arrived was very personable and knowledgeable.
Roto-Rooter
  5 by Kathleen L
We did have to wait but the wait was worth it. It was New Years day. The two techs were professtional and curtious and appolegetic for our wait.They also answered questions about future work we want to have done. We will use Roto-Rooter again.
Roto-Rooter
  5 by Rose A
Joe Rocca, the technician who fixed my clogged drain, was very persistent. It took him three hours and four tries with the snake to unclog my kitchen sink! I would like to commend him for his hard work and impeccable professionalism.
Roto-Rooter
  5 by Shinae K
The technician arrived before schedule and did an excellent job. We called Roto Rooter around 4:45 on 12/23 (two days before Christmas!) and received an ETA before 7pm. The technician called around 5pm to let us know he was on his way and was there before I even got home at 5:15. We had a clog in the main line of our sewage. They had to drain the line and clear out the clog. They were clean, efficient, and double checked their work. I am extremely impressed with the prompt response and their excellent work ethic. We will recommend to anyone and will use them again if needed!
Roto-Rooter
  5 by Richard P
I have to pay a particular comment to the technician Peter. In addition to being knowledgeable and professional he was a friendly and a pleasure to chat with. Peter made sure our issue was completely resolved and was meticulous about making sure he cleaned up every drop of water. He made a tough issue much easier to deal with.
Roto-Rooter
  5 by Scott N
Many thanks for your comprehensive service, knowledge, and professionalism. Your prompt, efficient remediation is much appreciated!
Roto-Rooter
  5 by Cynthia C
Aaron was our service person, he was very quick and helpful. He has been here before also.
Roto-Rooter
  5 by Edward M
Technician Robert was the best. Awesome attitude and service...all on a Sunday days before Christmas. Thank you.
Roto-Rooter
  5 by John T
Thank you for fast response and fast - efficient- expertly accomplished Job. Your technician was wonderful and explained the ork that neeeded to be accomlished. He did the work quickly but thouroughly. Thank you
Roto-Rooter
  5 by Nancy S
The technician was knowledgeable, courteous and professional.
Roto-Rooter
  5 by David C F
David was very professional and was all business. The problem cleared in no time at all!
Roto-Rooter
  5 by Paul S
what a great person to have in my home wonderful workman personality and great sense of humor
Roto-Rooter
  5 by William V
We received service on a Sunday night, at my elderly Mother in Laws house. The young man was very courteous and professional and had the problem diagnosed and repaired very quickly. Flawless.
Roto-Rooter
  5 by Mark M
Great job Thanks
Roto-Rooter
  5 by Corinne L
Sergey #439 was very nice and professional
Roto-Rooter
  5 by Lauren B
technician 589 i think it says was AMAZING! Great friendly guy. thank you.
Roto-Rooter
  5 by S G
Tom was great--articulate, polite and patient. He was teaching a new tech, and I could tell he was doing a good job. He explained what our drain problem was and made sure we understood.
Roto-Rooter
  5 by Michael R
Jeff was totally professional. He went to work right away, and was dilligent and the equipment and the solutions to fix the problem. Im as happy as a clam in high water over his performance and his competence. He also told us that since we have roots in the pipes to use a different kind of toilet paper that disolves quicker...what gem of a guy! He deserves a bonus : ) Please tell Jeff that I wrote a glowing report regarding him. How I wish every tradesman was of his caliber. He is boon to your organization. I cant say enough--send this to the big boss, ***PLEASE***. Happy Holidays from a truly, very, very satisfied customer
Roto-Rooter
  5 by Joyce B
We were pleased with the service, courtesy, and professionalism of your technician.
Roto-Rooter
  5 by Paul M
Stephen had a long difficult day and although we were his last client, he was still very friendly, extremely professional and informative about the challenges he was facing. It took him over two hours to complete what turned out to be a very difficult job, but he was still friendly, thorough and very professional at the end of what had been a very long day. We could not have been more pleased with Stephen and his service. Outstanding job.
Roto-Rooter
  5 by Patricia R
Ed, was extremely understanding. My husband was due home from heart surgery after 10 days in hospital It was Thanksgiving - My kitchen sink,set-tub, shower were blocked.I was having dinner for 10. Thanks to Ed, we had a wonderful day.
Roto-Rooter
  5 by Robert P
Technician was professional, pleasant, and thorough. And the service was performed on Thanksgiving. My wife and I are very pleased with Roto-Rooter A to Z.
Roto-Rooter
  5 by Valerie R
Mike was great! He was very concerned about providing us with the bet quality work that would result in the least disruption. He was friendly, and careful in explaining everything. You need more Mikes!
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  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees
Memberships:
Apartment Association,Property Management Association
License:   #15435, #15597
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