Root-infested pipe
When it comes to solving customers’ plumbing problems, there are usually a few options. Sometimes, there’s the quick fix or band-aid that costs less but isn’t always the best long-term solution. But that decision is the customer’s to make, not necessarily the plumber’s. You know what you can afford, we don’t. We know that plumbing problems can be expensive and that’s why Roto-Rooter plumbers here in Atlanta and across the country try to provide our customers with as many options as possible so they can decide for themselves which option is right for them.
Take the case of our core business, sewer and drain cleaning. Our company was founded on the invention of a machine that cuts roots and debris out of underground sewer pipes. We can do that for our customers year after year and
Video inspection of a sewer pipe
sometimes several times a year at hundreds of dollars per service call, without ever offering our customers a permanent solution that will fix the problem once and for all and will probably mean that the customer will never again need to call us to cut roots out of their sewer line. For many years, Roto-Rooter has been providing spot repairs and complete sewer line replacements that often cost thousands of dollars. We call this a permanent fix and wouldn’t we be remiss if we didn’t offer this choice to our customers who have problematic sewer pipes?
Would you want to take your car to a mechanic for the same problem several times a year withous his ever offering you a permanent fix? Probably not. In fact, you would probably be very angry with your mechanic for stringing you along with a problem that never goes away while he continues to profit. So why should it be any different with your plumber? The choice belongs with our customers but we feel it is important to give them that choice. If you want choices from your plumber, call Roto-Rooter of Atlanta at 404-209-0001.
so true that is a good point.