Roto-Rooter Plumber Frequently Asked Questions

Roto-Rooter Plumber Frequently Asked Questions

When you think about a plumber, what is the first image that pops into your head? Roto-Rooter has been changing customer expectations and raising the bar in the plumbing industry since 1935 and we do not plan to stop anytime soon. Our outstanding customer service has made us the service provider of choice to millions of return customers for generations. From highly experienced and trained technicians, to a huge selection of products and tools, Roto-Rooter is a one-stop shop for everything you need to get the plumbing job done. For those who have yet to experience what we have to offer, here is a Frequently Asked Questions guide that new customers can benefit from.

Why should I hire a plumber when I can fix it myself?

Roto-Rooter is all about educating customers and providing them with the correct tools and quality products to make sure that the job is done correctly, even without our technicians there. With that said, there are still many benefits to hiring a technician that you can get excited about. First, the stress of dealing with a difficult plumbing issue can be a big deal. In new situations that you have little to no experience with, there is a large possibility that things will not go according to plan, ultimately leading to larger problems. With a technician on hand, you can rest easy knowing that the issue is being taken care of quickly and efficiently.

What about hidden costs? Plumbers always charge me an arm and a leg!

Roto-Rooter is all about transparency with the customer. When a technician comes out, you are entitled to a free, no-obligation assessment and an accurate price quote. Since our prices are extremely competitive to begin with, you can rest assured knowing that what the technician quotes you will be exactly what you pay for, no hidden costs or fees added on. Also, for many issues, hiring a trained and certified technician ends up being cheaper in the end because you do not have to research the issue, buy products and tools, and look for reliable guides to walk you through the repair.

That sounds fantastic! When can I call?

We are on call 24 hours a day and have an emergency response team that can help you in the event of a time-sensitive issue. To set an appointment with a Roto-Rooter plumber, give us a call today!

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