Roto-Rooter Franchise Association Holds Annual Meeting
By Paul Abrams
The RRFA or Roto-Rooter Franchise Association is a supportive forum for Roto-Rooter franchisees to gather, teach, mentor and share new ideas with each other. The organization promotes relationships within the Roto-Rooter family that foster growth and understanding between the franchise owners themselves and their relationship to Roto-Rooter Corporation and Roto-Rooter Services Company.
There are more than 500 independently owned and operated Roto-Rooter franchises across North America and several others overseas. Many of the franchises have been in the same families since the 1930s when Roto-Rooter was founded on the invention of the original mechanical sewer cleaning machine. At one time, all of the Roto-Rooter system consisted of franchises but today about 117 Roto-Rooter locations are company owned and operated. Together, both groups make up the largest plumbing repair and sewer and drain cleaning business in the world. Company owned locations have learned a lot from the franchise community over the years and vice-versa. We work together to strengthen the Roto-Rooter brand, provide better service to our customers and explore new ways of achieving success for all.
During the week of May 11, the RRFA will hold its annual meeting. The location changes every year and this year it will be held in Las Vegas. There will be a series of meetings and workshops that never fail to improve the Roto-Rooter business as a whole. While the public is well aware of the Roto-Rooter brand, they don’t often understand that it is held aloft by individuals who are always leaning forward to find ways to improve our service offerings, customer service and commitment to employees. One of the greatest challenges Roto-Rooter and our industry faces is plumber recruitment & careers. There simply are not enough plumbers to meet demand for plumbing services anymore. As a group, the RRFA and Roto-Rooter Services Company will share ideas for promoting the plumbing profession and making Roto-Rooter an even better place to work so as to recruit more plumbers to our company.
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