Birmingham, AL Rate location (121 Reviews) Call Now 205-988-6487

Roto-Rooter Birmingham, AL: Customer Reviews & Testimonials

When you need experienced plumbers in Birmingham, AL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Birmingham, AL

John and Adam were outstanding in assisting my family with cleaning water damage caused from a toilet. I would recommend them to anyone who has water damage.
Rob D.
Technician (Ronald) personable and competent. . Roto Rooter dispatcher scheduled appointment between noon and 2:00. Technician arrived at 3:15. This would be the only "negative". Otherwise, went straight to work and solved the problem quickly and professionally. Was personable, and gave good advice while on site.
Jack P.
A
I've used Roto Rooter 3 times in 2 years with Michael being my repeat Plummer. Michael is always extremely professional and helpful with his work and asks update questions from his last visit.
Pamela P.
Fast and clean--rodded it out to the street and checked the flow. Great improvement. Norm and Russel were very informative and courteous.
John V.
A
Everyone needs to clog up their drains just to meet Norm. Norm will set you straight and educate you about kitchen housekeeping. He knows how to teach and tell a couple great stories along the way to keep your attention. Bonus: Norm actually knows what he's doing and he will root out your drains in an hour flat. You'll feel like paying him twice the very, very reasonable fees. Ladies: buy Dawn detergent. Because Norm says so.
Sally V.
R.R. took a complicated situation and helped solve the problem, then installed an explosion pump. I am a retired widow and they treated me like their dear mother. Very kind and caring but very professional, They were amazing.
Dianne S.
A
What I thought was a simple clogged toilet turned out to be a much bigger deal. The service technician and his supervisor did a FABULOUS job of fixing the problem in less than three hours and the bill was more than reasonable. I will definitely call Roto-Rooter again. They had the skill, equipment and know-how to do a job others took 3 days and 3 times the money to complete last time. (Sigh...there was a "last" time, but I think the job was done right this time.)
Marcy W.
The company, overall, is highly responsive. What I like about them is they respond 24 hours a day and they respond on a weekend. They don't have an after hours surcharge. What stands out is how quickly you can get service from them. I would recommend them. Their price is competitive. It's just like the other plumbers. Quality is good. They're very quick. Responsiveness is good. You're always calling in emergency. They show up as soon as they can. Their punctuality is fine. I've not had them not come when they said they would. I would absolutely use them in the future.
Elizabeth C.
A
very professional and very thorough and price was reasonable
Lane R.
A
The service for my clogged drain was fast, friendly, and professional. Perhaps I could have had this done for less, but but it was was absolutely worth the price for the service within three hours of my call, and the assurance that the plumbers had the tools and expertise to do the job even in my old house. Nick and Howard took the aggravation out of my drain problem.
Erika C.
We were amazed how fast Mr. Slaughter came and how he was able to fix our pipes so we could have running water again. Thank You.
Paul C. | Birmingham
Professional and knowledgeable.
Christopher A. | Birmingham
was very professional and knowlegable
Robert M. | Birmingham
Very friendly and prompt. I really appreciated him showing me the video of our sewer pipe root intrusion. Excellent job. I will definitely use again.
john m. | Birmingham
Great Service!!!!Very professional!!Very clean!!!Show how me how much it was going to be!!!!couldn't believe the service,love everything about your company!you have a life time customer!!!
Marion H. | Birmingham
Excellent and thorough service.
Jerri Lynn Z. | Birmingham
Had two issues at 5pm, sewage line leaking & droken garbage disposal. The appropriate folks came out & everything was back in shape by 7pm. The guys were great!
Kelley W. | Birmingham
Technician was professional and polite.
David C. | Birmingham
Derek Slaughter is great, He is honest and very efficient. I appreciate what he did and will certainly ask for him and your Company again and refer him to others
Rsymond S. | Birmingham
Same day service. Service tech was friendly and knew his job. Completed the clearing of the drain that afternoon. I'm very pleased with the work.
David C. | Birmingham
Technician was here promptly and resolved our problem quickly.
Kay M. | Birmingham
Plumber was professional and got the job job quickly!
Xiomara C. | Birmingham
The tecnition. Took care of the problem and suggested a program to get to the bottom of problem.
Eddie G. | Birmingham
Very helpful and got to my house right away...
ami R. | Birmingham
Good and prompt service.
Mary Ann W. | Birmingham
Tommy Bradshaw did an outstanding job. He went above and beyond by advising me with my additional plumbing problems in addition to the jetting service. Thanks!
Ethan B. | Birmingham
Zach arrived on time, was very attentive and courteous, and fixed my problem quickly.
jake p. | Birmingham
We had terrance. He was very knowledgeable and great. I would use you again if i can have terrance as our service man.
Ellen P. | Birmingham
THE YOUNG MAN ARRIVED ON TIME. HE WAS POLITE. HE CHECKED UNDER THE HOUSE BEFORE HE CHECKED THE DRAIN IN THE BATHROOM SINK. HE ASKED GOOD QUESTIONS BEFORE HE STARTED HIS JOB. I FELT HE WANTED TO MAKE SURE HE DID A GOOD REPAIR JOB!
RITA G. | Birmingham
This is the third time we have needed Roto Rooter in our three years at our new house. Every time we have gotten a courteous, professional, and helpful plumber to resolve our situation. It's so hard to find good contractors but we have learned we can trust Roto Rooter. Terrance did a great job today fixing our ice water line leak and answering questions about the damage. He arranged for water restoration team (Adam) who gave us a quick resolution. I could not be more satisfied with the service from each of these guys today. Thank you!
Lauren T. | Birmingham
Always courteous service and knowledgeable technicians.
Janice C. | Birmingham
Virtually immediate response. Terrance showed up. Presented his finding and quotes. Began working right away. Cleared kitchen drain. He was so good that as it's April Fool's Day he told my wife that he could't free the clog and would have to go into the wall! She froze. Good one! April Fool's score. He cleaned and disinfected the affected area. Left the site with class.
Mark W. | Birmingham
The guys did a great job. My wife and I had just returned from our honeymoon to find that we couldn't use our toilet or shower as they would not drain. Within a day we were back in business. Mr Tommy and the guys were honest and took care of everything. I will always recommend you guys.
Joe L. | Birmingham
Terrance and Joshua were excellent. Professional and focused. Enjoyed their great personalities and commitment to get the job done. However your data entry to get to the "Tell us more" section was way too much. You sent me this so you have my email address, your guys came to the house. so you have my address. Are you doing a credit verification in case I've skipped on payment. I don't get it. If you truly want feedback, simplify the process.
larry b. | Birmingham
Michael Hudson, the master plumber, he is very professional.
Paul C. | Birmingham
Excellent service on a Sunday afternoon. Really appreciate your help.
Sue T. | Birmingham
Again, Roto Rooter came through for me. I had a toilet that was stopped up. The technician came and used his Auger, and within a few minutes was able to clear the problem. Very grateful for the professional service that was given. I've been a customer of Roto Rooter's for many years. They stand behind their work and are timely in getting to you when called. Thank you again!!
Dana S. | Morris
Terrance and Josh did an excellent job! Very professional and very attentive to details. This is the second time I have used your service and because of Terrance and Josh's professionalism and excellent results, I plan to always call Roto-Rooter of Birmingham for my plumbing needs.
Terry N. | Birmingham
The technician Vernon was very professional, courteous and knowledgeable. He was careful to protect the surrounding area, so it didn't get soiled and was careful to make sure the problem was resolved.
Mark W. | Birmingham
very friendly and professional
jesse p. | Birmingham
Very good and efficient service. Friendly and nice employee.
Myra S. | Birmingham
“Arrived almost immediately- I was able to choose a two hour window of service and a licensed plumber arrived in the first 7 mins of the two hour time frame. He was extremely knowlegdable and thoroughly answered my multiple questions patiently!
Jennifer E. | Birmingham
Arrived almost immediately- I was able to choose a two hour window of service and a licensed plumber arrived in the first 7 mins of the two hour time frame. He was extremely knowable thoroughly answered my multiple questions patiently!
Jennifer E. | Birmingham
Service techs went above an beyond what was required to fix the problem with the main drain
Benjamin G. | Birmingham
We were very grateful that someone was able to come in such a short period of time. Our service man (technician 34) was pleasant and did excellent job. He was willing to answer questions that we had. Sorry that I forgot his name because my husband and I both thought he was very nice and helpful.
LAW L. | Birmingham
I am very please with the fast phone call respond to come out and professional installing my hot water tank. Thank's Roto-Rooter
Anthony S. | Birmingham
Zack was prompt, professional, efficient and displayed great customer service! I would recommend him to family and friends.
D B. | Birmingham
I am so glad I called Roto-Rooter. I waited all day for a different company to show up to help. I finally called Roto-Rooter and they showed up within 45 minutes! Derrick was courteous, professional, and really took the time to explain everything to me. I will trust this company with all of our plumbing needs from here on out!
Alesha P. | Birmingham
We had a backup in the bathroom and had a club meeting scheduled for 2:00 p.m. that afternoon here at our home. I gave Roto-Rooter a call and they got someone here right away. The young man did his job without hesitation and got everything back working properly. We had used Roto-Rooter before and would certainly use them again.
James E. | Birmingham
We had a pluming problem on a wed night and contacted Roto Rooter at 6:30 pm With-in 1 hour a technician was at our house to fix the problem Demetria was very courtesous and professional in handling the solution Problem fixed with-in 2hours We are completely satised with the services rendered by Roto Rooter We also received a follow- up inspection by camera to insure problem was resolved in 2-days we will definitely use Roto Rooter in the future
Rufus T. | Birmingham
The Plumber with Roto Rooter did a Gtreat Job. He was very polite and prompt and stayed until he solved the problem.I would definately use Roto Rooter again,
linda B. | Birmingham
When water was discovered under my sink, I called Roto Rooter because of the great experience I had back in August. Since I was at work, you worked with my schedule, and the technician that came out repaired a clogged drain in my bathroom and it is so much better! After taking one look at the kitchen sink problem, your very knowledgeable and friendly technician discovered it was a hole in the sink, not the plumbing. He immediately contacted your water excavation team who are out first thing the next morning and by lunchtime had fans and dehumidifiers set up in my kitchen in hopes of drying everything out to save me from replacing all the cabinetry and hardwood floors. The team went to great efforts to make sure that everything was properly in place, and that I had multiple phone numbers to call through the Christmas holidays if I have problems with any of the equipment. Although they were very professional, they made me feel at ease and as if I had known them for years. They definitely made me feel like the service they are providing is in my best interest, and will hopefully take care of the problem without requiring further action. I have told quite a few people about my great service with a Roto router, and will continue to do so.
Melanie T. | Birmingham
The young man sent to my home to help with a water leak in my kitchen was extremely nice, respectful, explained exactly what had happened, how he would fix it and finished the job in a relatively quick timeframe. In the few times I have used Roto Rooter, I honestly can say I have never met more polite, efficient, and knowledgeable technicians. Thank you for a job well done!
Lisa D. | Birmingham
Excellent job, personable tech
sam w. | Birmingham
names, I' know three Techs worked extra hard to clear the clog. My Mom is bedridden and things would have been a mess if they had not worked so very hard to help us. THANK YOU!
Anita P. | Birmingham
Thanks Andrea and Brian for staying with us until the kitchen drain was unclogged. Your competence and professionalism really shined!
June B. | Birmingham
Ronald was awesome! He went over and above his duties as a technician and I couldn't have been happier with his services. Will continue to use him for both work and home needs!
Lane H. | Birmingham
The service by Tywon was great but your survey is terrible. No need to provide personal information you have on file. Also you need a list of questions regarding time to provide service, service quality,professionalism, etc. to provide an adequate survey
Frank K. | Birmingham
Derrick Slaughter did a great job on my sink and intake valve. very professional
Raymond S. | Birmingham
I was notified when the technician was on his way, I appreciated that, few businesses take the time do that anymore. It was obvious Ron 8769 knew what he was doing. He took care of my problem quickly, and I was very satisfied with the results. If I have any further plumbing problems I will call Roto-Rooter again, without hesitation.
Adrienne S. | Tuscaloosa
MICHAEL WAS ON TIME AND DONE IN A TIMELY MANNER.
Dale I. | WOODSTOCK
Tech was great very professional
Matthew j. | columbiana
Really appreciated working with a company that had highly skilled technicians, the equipment needed for a difficult plumbing problem, and the ability to get the job done efficiently for a very reasonable fee. I will call Roto-Rooter again and recommend it highly to anyone who asks.
Martha B W. | Tuscaloosa
The Pelham Roto-Rooter servicemen were very professional and courteous and provided me excellent service. Robert Nunn and Norm are very knowledgeable in their craft witch aided me on making the right decisions on how I would manage my current Plumbing and Home Restoration problem. These guys know their s${esc.hash}${esc.hash}t!!
Ron R. | Bessemer
The technician was courteous and on time.
Darlean S. | Fultondale
Excellent service, introduced himself, very helpful, explained the problem and cost. Work was done quickly with clean work site.
Jeanette C. | Hoover
Techs are very professional and friendly. Price is a little high.
Pat M. | Dora
I have enjoyed working with the company. Questions were answered if I didn't understand. He kindly explained what he was working on. I would call again if needed.
Vicki W. | Irondale
They were all helpful and knowledgable. Also they were very nice people. Thanks.
Eun Hee S. | Vestavia
Happy to have the problem corrected without a lot of hassle. Only disappointment was my fault and service man's. While I mentioned that I had a ${esc.dollar}40 coupon when we initially discussed service charges, neither of us remembered to apply the coupon to the final charges. I only later recalled the mistake and now I am disappointed that I paid more than I had to.
Lou H. | Pelham
Techs are very professional and friendly. Price is a little high.
Pat M. | Dora
Our service tech was great. He was most courteous and very professional. He did an outstanding job and left no mess behind. I have been pleased with Roto Rooter's service every time I have used them and will call RR the next time I have plumbing issues.
Richard C. | Pelham
Jeff was professional, friendly and competent. Did a good job.
Doug P. | Vestavia
The technician Rodney did an outstanding job! Very professional and courteous.
Ken S. | Center Point
We couldn't have been more impressed by the men who came and tackled a very difficult problem. They were courteous, professional, patient and persistent. I highly recommend this company anytime you have a problem. I love the upfront estimate so you know what you are paying.
Jane D. | Tuscaloosa
Very fast and excellent service. I would definitely use again if needed.
Sonja P. | Dora
Fast and on time thank you
Simeon W. | Birmingham
Trey, Tony and Bryan have gone beyond my expectations. They are professional but more important to me, they have been kind and supportive of a very difficult plumbing issue. They are outstanding.
Dianne s. | pelham
Very professional and quick. Excellent service.
Josh E. | Hoover
I've never been more pleased with a plumbing service! Michael, the plumber that came to my home, was the kindest, most knowledgable worker. He replaced my hot water heater on a Saturday so skillfully and he did it with a smile, the whole time. I will always use Roto-Rooter from now on because of him. If all of your employees are as pleasant and professional as Michael, then Roto-Rooter will be around forever.
Sheri C. | Birmingham
Fast and Professional
T and M C. | Moundville
We had Roto Rooter to come out to install a water heater. They were there within the time they told us and did a wonderful job. Will, definitely, recommend them and will use them again.
Ruth and Erskine N. | Bessemer
We were having issues with a toilet that was rocking, Dennis came out and was very professional and kept us informed during his visit with us. He informed us of the things that our builder did wrong when the toilet was installed. I was very pleased with the service we received and am so happy that the toilet is no longer rocking and is flush with the floor. Thank you Dennis with Roto-Rooter. We will defiantly call Roto-Rooter for all our plumbing needs.
Amanda A. | Chelsea
Had low water pressure. The PRV was replaced and everything works great. Fast service and professional technician.
Eric W. | Birmingham
Roto Rooter always provides great customer service including the customer service agent and the tech. Michael our tech was at our house within an hour. He quickly resolved our plumbing issue. Thanks for the prompt service!
Tory M. | Birmingham
After working with a backed-up kitchen drain for a week, we called Roto-Rooter out. They sent their representative, Ronald, out. He analyzed the problem and cleared the trouble in 30 minutes. We wish we had called them last Friday. Would have saved us a big headache. Thank you Ronald for your help and all the additional information you shared. Paul & Billie Lopez Helena, Alabama
Paul L. | Helena
Scotty did a great job !!!
Martin W. | Helena
Our bathroom drains were stopped up and I called Roto-Rooter to see if they could help. Ralph told me someone would be here within the hour and then Phil called to tell me Vernon would be here in about 30 minutes. He arrived promptly and was able to clean out the drains. He was so nice and knowledgeable. We were very happy with the results and with Vernon's professionalism. He was great. We will certainly call you if we have any future needs. Thanks so much for your prompt and efficient service.
Shirley S. | Vestavia Hills
Very knowledgable and professional technicians.
Holly W. . | Chelsea
Would definitely use your service again, quick and when I needed it most. Thanks again
Rebecca H. . | Pelham
I was especially impressed with the person who took my initial call.
Teresa M. . | Hoover
The Technician (Michael) was very efficent,knowledgeable and kind.
alicia c. . | Birmingham
Very nice young man. He explained what the problem was and told me the solution. He went right to work and cleaned up when he finished. Very pleased
Peggy S. . | Hoover
The after hours technician was very nice and professional. When he came back, with another guy also, they were both very nice and did a very good job. They did it in a timely fashion and truly cared about the work they did.
Lisa W. . | Birmingham
The Service Technician was very experienced and knowledgeable; In addition, he was very friendly. He explained the problem in detail and summarized exactly what would be required to fix the problem. Excellent service
Dana L. . | Tuscaloosa
The service tech arrived when scheduled. He checked the different areas where my problems were and advised me what needed to be done. He then allowed me to decide if I wanted everything done or just part of it. He was extremely courteous and completed the service in a timely manner. I have been using Roto-Rooter for over 30 years for my home plumbing and have even used them at the company where I worked. I would definitely recommend them for any plumbing problems
Margaret C. . | Alabaster
The servicemen were very nice and completed the job in a timely manner.
Paul C. . | Jasper
My service person, Daniel Morgan, was knowledgeable and answered my many questions. He was personable and took pride in his work.
Brenda W. . | Birmingham
Bryan was great to deal with
Robin W. . | Gardendale
Bill did a great job. Diagnosed the problem then explained it as well as the solution. I would definitely use again.
richard g. . | hoover
Joe Morrow
Manager
205-988-6487
Address
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3865 Industrial Drive
Birmingham, AL 35217

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