Ballwin, MO Rate location (54 Reviews) Call Now 636-587-2478

Roto-Rooter Ballwin, MO: Customer Reviews & Testimonials

When you need experienced plumbers in Ballwin, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Ballwin, MO

TJ and Steve did a fantastic job! Very professional and very thorough w/explanations.
Nick S. | Ballwin
Roto rooter was great! I called on a Saturday, they came out Sunday and replaced my water heater within a matter of hours.
Joe M. | Ballwin
I requested a service call on the internet and the response was quick. Dan was very nice and cleaned up after himself. I had a coupon for the service call, but forgot to give it to him when I paid with a check. Is there any way to get a credit??
Tracy J. | Ballwin
Great service. The service guy was prompt, courteous6, and professional
Mike K. | Ballwin
We were having issues with a drain under our water heater that was clogged and flooding our hallway. They had a tech out to us within an hour or so on a SUNDAY. Jason, the tech was so nice and knew what he was doing. We will definitely be using Roto Rooter again because of the wonderful service!
Ashley S. | Ballwin
The service was great. The problem fixed.
Mark M. | Ballwin
I was very pleased ,with the recent service at my res. ThE service man (PJ)was very god and knowledgeable and worked VeRY hard in an adverse condition. He worked hard to clean - up the Mess, He was a very professional. He sure represents your Company WELL. . he explained the process, before he started the job. And yes, this was a night ,service call, My sewage problem seems to be ok now. I will call your office If any other troubles comes - up. share with me the local tel number please. again thanks for your professional service and a good service Tech. ( PJ) RAY Robertson Tel 636-225-3828 4-21-16
Ray R. | Ballwin
Nick was our tech. He was super friendly and very professional. He explained everything before he started working. He worked efficiently and cleaned up when he was done. My whole experience from start to finish was excellent. The pricing was a little high but worth it in the end. Roto Rooter provides exceptional customer service!
Stephanie F. | Ballwin
Jeff arrived promptly at the time the on-line appointment had provided. He clearly explained what was needed to get my washer line back in business and went straight to work! Before he left he even went the extra step to let me know our handrail was loose! That's what I would call true customer service. Way to go, Jeff!
Coleen S. | Ballwin
Cleaned out my drain very quickly and cleaned up his mess when he was finished. In and out of my house in less than a half hour.
Lori K. | Ballwin
Our technician, Nick, arrived promptly and assessed the sewer backup. He contacted restoration to give us an option for Roto Rooter to clean up the damaged items/surfaces. He was thorough and complete in explaining our option and the process. Would definitely recommend them again.
Jim E. | Ballwin
On Friday evening, we noticed our basement drain was backing up. From speaking with dispatch, Mary/Marie, to getting the problem resolved, Matt (3964), we are completely satisfied! Dispatch kept us informed of the arrival time. Matt explained what the problem was and how he would correct it. And it was corrected. Having a plumbing issue on a Friday night is not pleasant, however, RotoRooter made the experience pretty painless.
Susan D. | Winchester
Although received not the best of news. Everything was handled very professionally and courteously.
David I. | Ballwin
Noticed basement flooding around 7:00pm. They said there was a long wait but that they could help. A distpacher called us when plumer was on his way from previous job. He arrived and cabled main line by 9:00pm. Super cordial and effective. They fixed the problem, explained things, and did not leave a mess! THANK YOU, Jeff!!! We will ask for you if this ever happens again! You turned a terrible sitaution into a pleasant fixable experience and we are grateful for that :)
Laura P. | Winchester
We were out of town and had family staying at our home. There was a blockage in the system and water would not drain. We contacted Roto Rooter from out of town and they were at the house within a hour. It was great, they didn't charge us for anything we didn't need. We will use Roto Rooter again in the future.
Josh B. | Ballwin
Fast !!!! Very friendly and helpful
Andrea P. | Winchester
They were fast and efficient. We were happy.
James A. | Winchester
A typical tale...homeowner DIY project turns in to mammoth undertaking. Over the course of 3 days, a "simple" tub faucet replacement evolved in to an odyssey. Nothing in this house is ever standard, and the repair required some creative thinking, deconstruction and plumbing on the part of Don, the guy who ultimately got the job done. On time, friendly, knowledgable and kept me informed along the way. Invited me in for key decisions before irreparable steps were taken, but didn't hassle me with minutiae. I'd recommend them.
James K. | Ballwin
Don was super nice and left the area clean. I always use root-rooter.
Sandy H. | Ballwin
Our technician was terrific! Professional, courteous, prompt. He completed the work per the estimate--no hidden charges--and fixed our problem drain. Great job!
Margaret P. | Ballwin
The service man was a gentleman.
Loren C. | Winchester
Our Roto Rooter plumber (Don) provided excellent service, in a timely manner. We are very satisfied.
Denise E. | Ballwin
always on time.problem fixed
stephen V. | Winchester
I called to schedule an appointment. Someone was available right away and they were at my house within the hour. My request was to clean out my lines to the street before there was a blockage and, sure enough, there were several places that had tree roots blocking the flow. The Roto Rooter attendant had them cleaned out within a short period of time and I didn't have the aggravation of having a stopped up line at an inconvenient time. I'm grateful for this service and for the friendly and courteous gentleman who did the work.
Nell C. | Ballwin
We have an Ash tree in the front yard, pretty close to the house, and the roots from that tree get into the clay pipes leading to the main line under the street. We have had clogs on Thanksgiving or other important occasions and my husband made a point of having Roto-Rooter come out once a year BEFORE we had a problem. I have tried to continue that routine since he passed away. I called Roto-Rooter this morning at 10 a.m. and was told someone would be here between 10:00 and 12:00. Within 30 minutes, a gentleman was at my house; I explained my request and within another 30 to 45 minutes, he had cleaned out the roots that had not stopped up the pipes yet, BUT - there were a few places that were close. The attendant was polite and efficient and got the job done in no time. The fee was considerably less than last time when there WAS several blockages. THANKS, ROTO-ROOTER!!
Nellie C. | Ballwin
Excellent respond time. Helpful advice
Marlene Z. | Ballwin
I like the technician was very kind and honest. Overall I am satisfied with the service. He replaced a couple things for our water heater. I will definitely recommend rotorooter to my friends.
Hyo-Jyung P. | Ballwin
I like the technician was very kind and honest. Overall I am satisfied with the service. He replaced a couple things for our water heater. I will definitely recommend rotorooter to my friends.
Hyo-Jyung P. | Ballwin
I like the technician was very kind and honest. Overall I am satisfied with the service. He replaced a couple things for our water heater. I will definitely recommend rotorooter to my friends.
Hyo-Jyung P. | Ballwin
Patrick was very professional, well groomed and provided great service.
Richard L. | Winchester
I would highly recommend Roto-Rooter, after a terrible experience with a different company Roto-Rooter can out and fixed my issues in a timely manner. The Technician, Jason , Tech #3686 was courteous, professional and very efficient. I will definitely call again and request Jason.
Craig E. | Winchester
The technician that came out was quick, very communicative and friendly. The service was outstanding.
Bruce C. | Ballwin
Your plumber was polite, friendly, thorough and careful not to make a mess. I am pleased with the service and will use you again. I don't like the sweepstakes entry process and don't want to splashed all over the internet. You need a better sweepstakes process.
jack G. | Winchester
We were thrilled that we received a call before the tech showed up. The thing I really appreciate about that call (I don't answer calls from #s I don't recognize, because they are usually sales) was the caller called right back 3xs in a row when I didn't answer......this helped me to know it was not computer generated or a sales call. They provided me the name of the tech that would arrive, that is also a great help. The tech's name was Michael, he was prompt friendly, and did a really great job. Thank you Roto-Rooter yet again for service WELL DONE!!!!!!
Kim B. | Ballwin
Mike came out late afternoon on Friday. He was great. Friendly, helpful, a real professional. He told me about an offset which prevents clearing the line and advised me to call the city for a camera to take pictures and then call St. Louis County for repair. I wouldn't have known to do that. Thanks for sending Mike to my house 11/20/2015!
Eileen C. | Ballwin
very good job,satisfied in prompt action,and time arrival. Thanks.
ramadan r. | Ballwin
Our sewer line backed up into the basement at 9 p.m. I had a crabby, sleeping toddler and wasn't sure how or when anything would be able to be repaired. On top of that, the landlord had planned a home inspection for the next day. Roto-rooter was able to come out with in the hour and had the issue taken care of in 45 minutes. The technician was very polite and took the time to explain the problem and how to prevent it. He was also very conscientious of the fact that we had a sleeping toddler on site and made certain to be as quiet as possible the whole time.
Marya L. | Ballwin
Making an appointment on line was quick and easy. Roto-Rooter has always done an excellent job. Quick and efficient.
Ruth B. | Chesterfield
The technician ${esc.hash}3455 arrived within 35 mins of the initial call. He completed an inspection and provided an estimate for the service. He explained the procedure and completed the service in a very timely and professional manner as if he was completing the service on his own home.
Gary M. | St Louis
I was very impressed with the customer service I received from the camera technician and drain specialist who serviced my drain concerns.
Mark l. | st. louis
I have had several plumbing problems recently and appreciate the excellent service your company has provided. I now have another costly problem and was wondering if a discount could be applied since I have been a faithful client and spent a considerable amount of money already. Thank you for the consideration.
Judy B. | Manchester
Don the technician who came to our house was very polite and business like. He answered all our questions and we were very satisfied with the service provided. Thank you!
Alicia c. | ballwin
Our technician, Sean, was extremely polite and explained what he was doing and very informative in regards to all of the questions I had. I would definitely recommend him to any of my friends/famiy.
Shawna D. | St Louis
The technician was nice, personable, and knew what he was doing. I was very pleased with his work.
Lisa B. | St. Louis
Technicians was very professional and provided us with information needed
Mike B. | St. Louis
My drains were obviously clogged. The Roto-Rooter Man got straight to work, efficiently and effectively. My drains were functional within an hour. I am pleased with the results.
Georgeanne G. | Saint Louis
the Technicians name was Mike....he arrived earlier than expected on Christmas Eve, and did an excellent job of clearing the clogged sink. Very pleasant attitude and professional.
Alan L. | Town and Country
Very satisfied with service provided.
Jay H. | Ballwin
Glenn Roeden 4588 was very professional and friendly. I called Roto-Rooter at 9am and within the hour Glenn was here. He explained in detail to me what was going on and with the problem being on the outside, referred me to contact Crestwood public works dept. He advised with the problem being on the outside, Crestwood should cover the expense, so that was great news to hear. Glenn cleaned up our mess in the basement, cleared the pipes as far out as he could and was out in about an hour. What great service we received from Roto-Rooter and how lucky we were to have Glenn be the one to get the ticket. He is truly an asset to your company being very knowledgeable and friendly and everything was left clean. Thank you So Much Roto-Rooter and Glenn Roeden!!!
Janet M. | St Louis
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Nancy A. | St Louis
From the moment I called with a problem til the time the repair was finished I felt like I had called the right people. Everything was handled professionally and efficiently. Would recommend that you call Roto Rooter if you need a plumbing problem resolved.
Franklin K. | Saint Louis
Jason Brooks did an amazing job unclogging my sewer! He worked diligently, making sure the problem was completely resolved and kept me informed with the ongoing progress. I would HIGHLY recommend Roto Rooter and especially Jason for his excellent services!
Jacinta M. | Saint Ann
You guys are GREAT ! Another plumber wanted to charge ${esc.dollar}2900 and tear up the concrete and replace the plumbing. Your guy Glenn Roeder fixed the problem in ONE DAY for ${esc.dollar}200. I will recommend you to EVERYONE!!!!
Mary J. | Herculaneum
Always prompt, friendly, and courteous.
Carrie K. | St. Louis
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