Austin, TX Rate location (85 Reviews) Call Now 512-326-3688

Roto-Rooter Austin, TX: Customer Reviews & Testimonials

When you need experienced plumbers in Austin, TX, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Austin, TX

Mr rivera very professional efficiemt effective service
ann b. | Austin
Fast and oerfossional service.
Sandy W. | Austin
Alexis was professional, answered my questions, and gave me information regarding maintenence, which I really appreciated .
Janet B. | Austin
I'm very pleased with the whole experience I've had with Roto Rooter. Once I finally got the insurance check to pay for my epic issue of an old cast iron pipe that collapsed under my living room floor, I expected it to take awoke before they could get to me. We had been washing dishes in a pot, dumping the water outside, for several weeks. I was beyond pleased when they could come the very next day. The lovely man that fixed this problem, which included jack hammering through my tile & concrete slab, was very professional. He masked off the area with a plastic tarp, from the ceiling to the floor. The mess was contained, which btw, he cleaned meticulously. I expected tiles to be cracked and broken all over the floor. He got in there & only took out 2 tiles. No cracks, no more damage. I am beyond pleased! Having water that can drain down your sink, is highly underrated! I will use this company from now on. Thank you so much Roto Rooter!
Christine R. | Austin
Perfect! Couldn't ask for better service!
Mary W. | Austin
great service, quick,
bo b. | Austin
All personnel were very polite and respectful. Work was done in a very timely manner......except I still have some dirt on my lawn that they have not removed and they were going to remove it today....it didn't happen.....I'll give them another day or so !!!!!
Lucy M. | Austin
I Allen Roto-Rooter in the afternoon after having a small flood due to a blocked drain line. I was relieved to find that they were able to send a serviceman out that very afternoon. Eli from Roto-Rooter arrived and quickly indentified where he would need to attack the problem. Eli was a pro. He took care of the problem in the blocked line and promised to send a crew out to run a camera down the line to look for any future problems. The service was quick andprofessional and I am happy to have our house running smoothly with minimal interruption.
Michael M. | Austin
Oscar was a first-class technician! He got my drains cleared right away and was super friendly and helpful.
Mychael R. | Austin
Service was excellent. Gus was very friendly and professional.
Laura G. | Austin
Oscar was awesome and came early on a Saturday within 2 hours of call and got everything done before our sons 4 year old birthday party.
Kevin K. | Austin
Peter was great! Efficient, friendly and very knowledgeable.
Robin R. | Austin
Service was quick, thorough, & professional..
Nephiteria G. | Austin
Timely, courteous, professional (Vince)
Tom W. | Austin
Freddie was very thorough and knowledgeable. He went straight to work and did not waste time. He addressed everything on my list . He was easy to work with and I would highly recommend him and Rotor-Rooter.
Roxanne R. | Austin
Thanks, great job and fast.
Susan M. | Austin
Super fast and helpful service. Thank you!!!!
Dawn K. | Austin
Prompt arrival, good service. We had a main sewage line clog while we had guests over. Peter was extremely helpful in talking through the problem and coming up with the best way to resolve it. Really glad we called and while we hope we don't have to do it again anytime soon, if we do we'll be sure to call Roto-Rooter.
David B. | Austin
Everyone that came to my house so far from Rotor Rooter were very pleasant and went out of their way to help me with my problem, which was finally resolved today!!!
Ellen B. | Austin
Richard consulted with me and gave me my clear options of installing my new dishwasher. And he was able to (and did) return promptly to perform the option I chose. Great customer service !
Kyle M. | Austin
You technitian had the knowledge to pointed the problem n shared proper information to get issue with plumbing solved
Juan M. | Austin
Technician Eli was very smooth and professional.
Daryush V. | Austin
Jerome was awesome. He fixed a leak from the bathtub pipe. Professional and outstanding service. Highly recommend Roto-Rooter. I'm a happy customer!
Lisa G. | Austin
The plumber who came to my home was amazing. I needed a toilet fixed. He looked at all of my toilets and showed me the problem in two of the toilets and how the third toilet was in good shape. He got the parts quickly and fixed my toilet in minutes. He explained the work. And he listened to and answered my questions about plumbing and plumbing training. This guy was very knowledgeable, very nice, very professional and very pleasant. I hope I could get him again for the next plumbing problem in my house. Really, really impressive professional and great work.
Mick N. | Austin
Technician was awesome. Very professional courteous and offer very useful information and suggestions He is definitely an asset to your company and will now felel very confortable using roto rooter in the future.
Patricia S. | Austin
Very helpful and courteous serviceman. Prompt notification and arrival was greatly appreciated.
Gene d. | Austin
Easy service call to set up. Plumber was really nice and professional. Even gave me some maintenance tips.
Lisa V. | Austin
Freddy went over and beyond repairing our drainage issue. He was incredibly friendly, knowledgeable and even cleaned up the dibris before he he left. It was was definitely a positive experience from beginning to end.
Gerald B. | Austin
I really appreciate the timeliness with which the problem was addressed. Brian was professional, clearly communicated the problem and the solution, and then fixed the problem.
Janice P. | Austin
Love this company very informative and loyal
Caprecia J. | Austin
Technician came at the very beginning of the time window and Lenny was professional, knowledgeable, and work was exceptional! Will definitely be returning for our next job.
Jeffrey S. | Austin
The plumber was very professional and funny. He even made an extra trip to the store to get a special tool to unplug our sink.
Kersa L. | Austin
the installer arrived when scheduled and repaired and installed the refrig ice maker valve.
Barry H. | Austin
Aleaxis, was great, at answering questions, and preformed a great job! friendy, thanks to him and the phone crew, to get him here in record speed, my life can go on thanks to all of the profesonials there. tomas
tomas rey m. | Austin
We highly recommend our Roto-Rooter plumber - Lenny Rivera. He was extremely polite and friendly. He was very knowledgeable, but more importantly he fixed our plumbing problem. We will definitely us this company again.
Kim K. | Austin
Service was quick and professional. All of my questions were answered. Very happy with the work that was performed.
Dan A. | Austin
Thanks for coming out on NYE!
Megan Z. | Austin
Freddie was my technician not only was he professional and polite but he got the job done in a timely fashion and was really efficient. I would recommend not only him but the company to neighbors if they're in need.
Taylor O. | Austin
The guys were great.got the job done quickly.
ann b. | Austin
Roto Rooter was great. They arrived very quickly, and Oscar, our technician was awesome. My parents are here visiting and all our toilets, bath tub and shower backed-up. It was terrible. Oscar quickly found the problem and fixed it. He was in and out within an hour. It could not have gone smoother. If I ever have any issues with plumbing again I will be sure to call Oscar and Roto Rooter.
Laura J. | Austin
The time given to me was between 11-1 and even though your technician didn't arrive until close to 2:30 once he did arrive, his work was meticulous and I was informed that the prior job had complications I am not sure if the technician I received was the one that was suppose to come between 11-1 but I am very glad I got Oscar ${esc.hash} 2528! Oscar ${esc.hash}2528 was extremely professional and very thorough. He is an asset to your company and if all all of your technicians are like Oscar then you have a top notch operation .
Susie C. | Austin
The technician explained the work he did so well that I was able to get the City to come out and survey their system and make arrangements to install a cleanout access. Please thank him for me. Harold
Harold R. | Austin
We are more than happy with the service we received. GLEN CARSON not only did an excellent job but also explained the reason for the plumbing problem. We will recommend your company and call you again if we have any plumbing issues in the future..
Maria D. | Austin
Vince & Sosa were very friendly & informative. They showed me all the work that needed to be done and explained clearly why and how things happen. They have excellent customer service skills that are not easy to come by these days. Keep employees like them happy...you cant afford to loose them.
Cindy S. | AUSTIN
Andre (${esc.hash}43) took good care of our problem in a nice amount of time.
Katherine J. | Austin
The time given to me was between 11-1 and even though your technician didn't arrive until close to 2:30 once he did arrive, his work was meticulous and I was informed that the prior job had complications I am not sure if the technician I received was the one that was suppose to come between 11-1 but I am very glad I got Oscar ${esc.hash} 2528! Oscar ${esc.hash}2528 was extremely professional and very thorough. He is an asset to your company and if all all of your technicians are like Oscar then you have a top notch operation .
Susie C. | Austin
isaac siegmunde was excellent -- very much appreciate him
Paula t. | austin
Mr. Oscar H.F. Trevino was the service technician that attended to my clogged sewer line. He arrived within an appropriate amount of time in the evening after I had scheduled my appointment very late in the same afternoon. Oscar was very attentive to the anxiety that the plumbing issue had caused within my household, and went about the business of quickly diagnosing the problem, explaining our options, and quickly providing the agreed to remedy. Oscar was efficient and professional throughout the visit, and I assured him that Roto-Rooter will exclusively be given our plumbing business going forward. Please pass along my additional thanks & gratitude to Mr. Trevino... I wanted to make sure Roto-Rooter fully appreciates Oscar the way my family does! Regards, William White
William W. | Georegtown
Alexis was very friendly and provided me great solutions for the reoccurring problems I have been having. Excellent employee!
Travis P. | Austin
Today marked the end of 4 weeks dealing with a leak in the slab that was discovered by Jose after Glenn Carson did some excellent work beforehand, isolating the problem. Jose and Jesus worked tirelessly and very professionally, keeping me informed at every step. I couldn't be more pleased by the outcome of the work of these three professional and cordial gentlemen. They are a credit to Roto-Rooter and the reason that I recommend your company at every opportunity. Thank you!
Barbara G. | Austin
Everything was excellent would definitely refer rotor Rooter to someone else
Lori r. | Austin
Glen did a fine job!
Steve T. | Buda
The time frame was changed 2 times,but we understood why. Also, we did not receive a Senior discount as advertised.The guy was great and did us a good job even tho it was almost 10 pm when he arrived. We appreciate you.
Frank I. | Wimberley
After hours call and the guys came out with good attitude. Fixed the problem quickly. Single Dad trying to balance a lot of things-these guys made a problem go away for me and did the work quickly with ideas on how to prevent problem in the future Tim Sheehan
Timothy s. | austin
Freddy was very nice and did a very good job, was very fast doing it.
Joe M. | Austin
Carlos was extremely helpful and let us know our options. He arrived in the time frame and got things one quickly and efficiently. We really appreciated his service!
Rebecca H. | Austin
Glenn worked very hard to resolve the leak in our water heater and get it working again. We live in a hard water area, and he spent a lot of time and effort removing the lime to make sure everything would work until we can get a replacement water heater in the next month or so. He was very neat, picked up very well, and cleaned up leaving no issues. He was also very careful to cover the floors before running the hose to drain the water heater. Glenn was also very professional and pleasant. This job took a lot of time and hard work, but Glenn remained focused and professional and got it done. He also provided excellent advice and suggestions for our replacement water heater. Thank you.
William L. | Wimberley
This is our second call and hope to call again.
Harold r. | Austin
Glenn Carson was a thorough professional. He quickly diagnosed the problem and advised me how to proceed with a recent appliance installation. I continue to be very comfortable with the service delivered by Roto-Rooter. Thank you for your attention to superb customer service.
Barbara G. | Austin
The time given to me was between 11-1 and even though your technician didn't arrive until close to 2:30 once he did arrive, his work was meticulous and I was informed that the prior job had complications I am not sure if the technician I received was the one that was suppose to come between 11-1 but I am very glad I got Oscar ${esc.hash} 2528! Oscar ${esc.hash}2528 was extremely professional and very thorough. He is an asset to your company and if all all of your technicians are like Oscar then you have a top notch operation .
Susie C. | Austin
Elias and Oscar were extremely efficient and courteous. They worked quietly and did not disrupt our routine as they worked. They were able to resolve the drain issues quickly and I was very satisfied with the work they did. They left the rooms clean and showed me the results of their job.
Nina d. | Austin
The service man, Jeff was outstanding
James r. | driftwood
Very professional and quick
Carolyn A. | Austin
Very nice young man - pleased with service.
Susan P. | Austin
The technician was very knowledgeable and helpful. He got the job done quickly and gave me some helpful hints on preventing the problem from happening again.
Barbie L. | Austin
Jose Rodriguez was very professional and courteous. He obviously is an experienced plumber and we would definitely ask for him.
Pam W. | Hutto
Fast same day service, friendly tech. Lenny Rivera 1390 had me fixed up in no time. Thanks Roto Rooter
Brandi A. | San Marcos
Richard Garcia was my plumber he did a wonderful job replace my kitchen sink you can tell the work he did was superior to a normal plumber, I have been in Cedar Creek for 10 years and I have never had a plumber with such great skills as a plumber, most contractors are not that way. I have some knowledge of plumbing and was tremendously impressed with the Quality of his work. Then I was amazed when I ask him for help with a broken toilet that had haunted me for 8 years. I have had 4 different plumbers attempt to fix this problem. But Richard took on the challenge and the Dam thing has been working like a charm for 3 days straight. I would recommend him to all my friends and neighbors he is a cut above any plumber I have met. Richard D. Casparius
Richard C. | Cedar Creek
Richard (2816) was a fantastic plumber. He was kind, professional, and explained the work he was doing in an entirely patient and candid manner. Whenever I'm in need of another plumber, he'll be the one I call.
Aaron L. | San Marcos
I called and your company responded quickly. Repairman was very efficient and polite.
Linda A. | Round Rock
Timely, thorough and efficient. Also gave helpful tips on regular maintenance. Awesome job!
Kenneth R. | Austin
the serviceman was very prompt pleasant knowledge able and skilled making the repair look very easy. lt was a pleasure to have Roto-Rooter. make my repair.
james t. | Round Rock
The initial call to Roto-Rooter was conducted by Tiffany. She was professional, polite and made me convinced that I would received quality service; that the drainage issue would be promptly resolved. Wow, I was relieved at that moment. The dispatcher called to inform me that the technician was enroute. This was a relief since it was Thanksgiving Day and a special guest was invited. The technicians name was Ken. He was knowledgeable, professional and so respectful. He tackled the job immediately. And, the results were marvelous. Ken signed his work with a seal of excellence. I want you to know that I called another company, initially. The person answering the telephone was unlike Tiffany. She was curt and it did not sound like that she was concerned about me, the potential customer. I remain grateful for being blessed with the outstanding services of Rotor Rooter on Thanksgiving Day. I hasten to share my story with others.
Jeanne S. . | Austin
The team was very helpful and prompt. Thanks!
Suzanne B. . | Round Rock
great job. Crew was able to access sewer line breaks without disturbing my home interior. Tunneling from garage to break under slab to fix pipe to pouring cement to cleanup was 5 hours. WOW
Carol M. . | Austin
Your tech was very professional and helpful. Am asset to your company.
Dianna S. . | Austin
Fast, Quick and effective. Steve jaeger
Steve J. . | Pflugerville
Our service guy, Marc R, was fantastic. It was his professionalism and competitive bid that won the job.
Doreen C. . | Austin
The service person that arrived was very good and polite!!!!
Matthew G. . | Wimberley
Alexis was very helpful and knew what the possible problems might be and resolved them.
Jon R. . | Round Rock
Glen was the utmost Professional very knowlegeable explained everything and provided great service
zeke g. . | austin
Very professional technician. Happy with the service.
Chase P. . | Lakeway
The service man returned our call even earlier than was first predicted. He was so pleasant and so efficient. I have used Roto Rooter in the past and have always been so pleased. Thank you for helping us out yesterday.
connie r. . | georgetown
I am very pleased & satisfied with the work that Roto Rooter performed. Jesus & Jose did high quality work. Their interaction with customers was professional. They diffused a potential conflict with a neighbor over the location of a repair. I strongly recommend Jesus & Jose of Roto Rooter for any plumbing work.
Richard N. . | Austin
The tech was very courteous. He removed his boots each time he came in the house. He gave us pointers on how to maintain out plumbing in good order. He wiped down the counters when he was finished. He put down a mat when working under the sink. He even closed the gates when finished. All that, and he was finished within 2 hours. Wow!
Lynn S. . | Cedar Creek
Jason Carter
Manager
512-326-3688
Address
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2800 Longhorn Boulevard, Suite 102
Austin, TX 78758

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