Auburn, WA Rate location (31 Reviews) Call Now 253-813-3977

Roto-Rooter Auburn, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Auburn, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Auburn, WA

Very professional service, the job was complete in ten minutes. The repair technicians were at our front door within one hour. Great experience, highly recommended!
Curtis R.
Mike O has to be the greatest plumber we've ever called! He really took the time to explain to us what was going on with our plumbing system, and let us know how to care for and prevent any future problems. We have an old house with shoddy plumbing and it always seems like something new is clogged or not working properly. Every time we've contacted Roto-Rooter, they always are able to see us within the hour. Highly recommend!
Sydney D.
Always use Roto-Rooter! Their staff are amazing, helpful and get the job done. They also don't mind educating too!
Christine L.
Ron did an excellent job of evaluating our drainage problems, explaining his findings, fixing the problems and educating me on how to prevent issues in the future. It took several hours but he was intensely working throughout his time here. Thank you for excellent work!
Margaret K.
Fast and honest. Thank you!
Shameka G.
We discovered a broken pipe under our house on a Sunday morning. We called Roto-Rooter because they did not charge extra for a Sunday. There was someone there within 2 hours. Even though he was not able to fit in the crawl space, they sent another guy, Tim, first thing the next morning. Tim was great. He was personable and kept us informed during the whole process. He did the job in a timely manner and fixed our toilet as well. All in all, a very satisfying experience. I can't imagine that anyone could have done a better job. We will call them next time we have a plumbing problem.
Betty R.
Sergey Y. was friendly and accomplished, so glad we called Roto-Rooter Plumbing to fix our water pressure valve, didn't try to sell us a new hot water tank as previous plumbing services have. We will be sticking with Roto-Rooter.
Pam F.
Call these guys first with any major plumbing/septic problems. Tim came right out and gave a professional and competitive bid. As soon as we agreed on the bid, they were here the next day to do the job. Tim kept us informed all along the process. Ruben and Brandon worked hard and got the job done in one day. They left the excavation site in the best possible state considering there had been a 6 foot deep hole there. Everything is now in the best possible condition and working great! Thank you.
H B.
Roto Rooter, Renton. Fast service call (next day service), problem fixed. Aman was polite and knew what he was doing. Informed me of future things to watch out for, didn't pressure me into fixing anything immediately.
Sheryl A.
Curt was our Field Tech - he was very patient with an otherwise frustrating plumbling situation - Very knowledgable and gave us straight talk no bull - we were only surprised by the amount of work he had to do (very difficult situation) as calmly and precise as he did - Will use Roto-Rooter from now on - top notch and skilled - Thank you Curt Christopherson! And Thank you Roto-Rooter! Robin Atwood on behalf of M Brombacher
Robin A.
Mike and Randall did a great job in quickly removing old and installing three new toilets. They did the unpacking and assembly of the new toilets. It was easy to tell that they were licensed professionals and they gave me great advice for when the flooring people come.
John M. | Auburn
We had a pipe blockage to the sewer which made our toilet downstairs over flow extremely. Phil came out with in the hour and started right away and when they called Chris to do water restoration and he was amazing also. Made our first problem in our new home a lot less stressful than it had to be. Then a big thanks to Adrian for coming out with the camera and helping us find the problem and fix it. You all are amazing. Thanks so much!
Jennifer K. | Auburn
We discovered a broken pipe under our house on a Sunday morning. We called Roto-Rooter because they did not charge extra for a Sunday. There was someone there within 2 hours. Even though he was not able to fit in the crawl space, they sent another guy, Tim, first thing the next morning. Tim was great. He was personable and kept us informed during the whole process. He did the job in a timely manner and fixed our toilet as well. All in all, a very satisfying experience. I can't imagine that anyone could have done a better job. We will call them next time we have a plumbing problem.
Betty R. | Auburn
We had a blocked sewer line issue at our home in Puyallup. When called, Roto-Rooter Lakewood promptly came to the rescue. The technicians were professional, efficient, considerate... awesome. When dealing with sewage overflowing from your toilet onto your hardwood floors... these are the competent professionals you want to call!! We had two service calls. During the first call, Scott, the technician, quickly got the immediate blockage issue resolved. We followed up this service with the camera technicians to ensure/validate that the line was entirely clear and flowing to the city line (this is a highly recommended precautionary measure as you'd never want to experience this issue ever again!). Jose and Chaz were extremely knowledgable helping us communicate/coordinate with the city sewer folks and advising us along the way. Jose also provided us with the water restoration contact that came to our home within 90 minutes to advise us on water damage repairs that need to be done. On the pricing side... all things considered, they were quite fair / reasonable. The plumbing and drain service we received from Roto-Rooter was simply excellent. Thank you!!
Mary R. | Auburn
after i clogged our kitchen sink with grease (big uh-oh!) we called the tacoma roto-rooter. a plumber named rick came out and did a wonderful job! he was polite and fixed the problem quickly! thanks roto-rooter!
Nicole J. | Auburn
Roto-Rooter Technicians Jose and Chaz fixed our toilet problems right before Christmas quickly and at a great price! Very pleased with the work of Roto-Rooter and the kind, professional and friendly service of our technicians. A+
Amber H. | Auburn
Chad did a spectacular job of explaining the work he was going to do to unclog the drain. He made an assessment of the situation and recommended some further work to be done just to be sure it is done right. If you need a plumber in Tacoma, I would definitely recommend Roto-Rooter. They are very prompt and did a superior job.
Todd D. | Auburn
The website was very simple to use to schedule an appointment. Within a couple hours a technician was at the office. They quickly assessed the issue, fixed it and brought another issue to my attention that I didn't even know about yet. They had the parts to fix that also. There was absolutely no pressure to have the additional work done but I was grateful that it was pointed out so we could save another trip. Both issues were rectified and the areas was left without any indication that work had been performed. We will continue to use Roto-Rooter
Cindy M. | Auburn
Phil was great. Very informative, removed the blockage and even recommended a camera to find the roots.
Aaron S. | Auburn
The plumber showed up on time. He figured out the problem quickly and repaired it. He also cleaned up after himself! :D He was very nice and professional!
Camille M. | Auburn
Randall was fantastic. No more problems,
Valerie M. | Auburn
Branden .. Did a fantastic job .. Very fast ... He knew exactly what he was doing ..
Strohnna G. | Auburn
Technician Paul Warner did a great job! He cleared the drain pretty quickly and afterward took the time to explain everything he had done!
Dennis N. | Auburn
Roto-Rooter provided excellent customer service in regards to our appoint time. I went online and set up a time for a Saturday, and although I was in no rush for them to get to our home, they called us several times that day to give us updates on the progress of getting to our home. Phil arrived at our home around 7pm that night. He was the only tech in our area and he was on his way home, but he didn't want us to have to wait until Sunday for service. The problem was fixed quickly and Phil also gave us a lot of much needed first time home owner tips.
Brooke E. | Auburn
Sergey Yakovlev was very professional and did a very good job.
laura G. | Auburn
Your technician, Phil did an outstanding job. I was very much impressed with his skills and his efforts to keep me aware as to what was going on. Personable gentleman and a definite asset to your company.
Bill F. | Auburn
I was assuming that we would need a new faucet but Ryan was able to just fix it. I appreciate that he didn't go with the more expensive option. Also, he was able to auger a toilet that we had but I hadn't called about. I appreciate his willing attitude.
Cindy M. | Auburn
Gerald was solid guy, nice to have a knowledgable individual to take the time and explain things through.
Owen R. | Suquamish
My technician, Sirious( not sure how to spell) he as excellent. Went above and beyond, got hear early, helped me quickly and did an excellent job. He deserves a raise as he is an excellent representative for your company. He is a true professional and if I had my own business, I would hire him in a second.
William Z. | Federal Way
This is the second time we have had this plumber. So funny and very efficient and does a great job.
Andrea B. | Bremerton
my technician ...brandin4684 was very informat and professional. he did an excellent job. I would recommend him again...thanks for a great job "Brandin and Roto Rooter
Willie r. | kent
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