Annapolis, MD Rate location (18 Reviews) Call Now 410-224-2201

Roto-Rooter Annapolis, MD: Customer Reviews & Testimonials

When you need experienced plumbers in Annapolis, MD, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Annapolis, MD

Jimmy technician #1256 was on-time, very efficient and knowledgeable. He explained everything in detail and provided the service we needed. Best service we have had in a long time, I would highly recommend Roto-Rooter!
Adrian F. | Annapolis
My experience with Roto-Rooter was excellent and I would not hesitate to call them again for any plumbing needs. My problem was a stopped up bathroom sink. I was able to have a plumber at my house the same day I called. I was told what time to expect his arrival and was called about 30 minutes before his arrival to confirm the time. The plumber they sent was professional, readily identified my problem and explained what repair was needed and was able to repair the stopped up bathroom sink drain in a reasonable time. I was very satisfied with the results..
Mildred R. | Annapolis
My seri icectecnotisn Zjulio was awesome.
Chris H. | Annapolis
ernie c. | Annapolis
Arrived within time window with the right equipment, pleasant in manner, cleaned up well.
Ted P. | Annapolis
Good experience today. The technician arrived outside of the 2 hour window, but I appreciated the 2 phone calls I received keeping me up to date.
Lara B. | Annapolis
We recently had the need for emergency service at 8 Pm in the evening. A pipe had burst in the lower level of our home. From our first phone call we were treated very well, kind and courteous. The plumber, Jonathan,and the water restoration person, Jason, were at our house in a timely manner. Jason assessed our needs and he gathered the crew that he needed. They were there quite awhile, and got everything under control. Jason explained what would happen next and they would take care of every detail. These were very soothing and reassuring words to hear. Every day for over a week the crew was here drying out the area, removing carpet, baseboards, wall boards, anything that had gotten wet. Many fans were on until all was dry. They had to put many things into a POD, which they had arranged to get. Delray and his partner, Craig worked endlessly to see that this all got done. We are now waiting for the re-building stage to begin, but we couldn't have gotten this far as calmly as we did, if it weren't for the caring and efficient way that Roto-Rooter handled this. Thank you all!
Elizabeth H. | Annapolis
We couldn't be more pleased with the excellent service we just recently received. We had an urgent situation, and it happened at night. Our needs were attended to in a very timely manner, with courtesy and care. We needed a plumber and a water restoration expert. The problems were handled smoothly. We immediately felt assured that our problem was going to be solved, which was a relief in these circumstances. The plumbing phase was done smoothly & calmly. The workers were very supportive and reassuring. We now enter the restoration phase, and are confident that all will go well. It has been explained and we have been reassured that all will get done. We are so glad that we have Roto Rooter doing our work!
Elizabeth H. | Annapolis
Very timely response from competent technician - much appreciated!
Mary S. | Annapolis
Plumber {#2570) arrived when promised, he diagnosed the problem, acquired necessary parts to fix the problem and finished in a reasonable time.
Tom L. | Annapolis
The tech was there on time as promised. Did a clean and thorough job. Resolved the problem.
Dennis K. | Riva
Thanks you , The Service Man was very good with everything and clean up all the mess Thanks again Miss Ryan
Geraldine R. | Gambrills
We have had difficult sewage issues and Tony Occaso (Technician No. 1032) has been helping us. He has proven to be an extremely knowledgeable professional and a great customer advocate. I would work with him again any time and would recommend him to any other customer. Tony is a true pro and a great resource for your company. I actually would like to speak directly with his supervisor (Ed Clark) to explain what a great job Tony has done for us. (I am saying this at the same time that our problems are not completely resolved but with the full confidence that Tony has done everything he can while trying to work with Anne Arundel County to resolve our issues. I feel so sorry for completely ruining Tony's Thanksgiving Holiday (and being exposed to our raw sewage) but he was very good natured about it and even invited me to follow up again tonight and we have in fact had follow up conversations. My guess is that he probably went above and beyond what he was technically supposed to do to help us but that is what courageous service is all about. Thank you so much for having him service our account. Best, Peter Cassat
Peter C. | Annapolis
To Whom it may concern: Today I had a back up in my basement ,where sewage was on my floor .It came out of my stationary tube. I called Roto Rooter ,and they were here within an hour after calling. The technician was Matt Lewis Service technician # 2895 ,very pleasant and explained everything I needed to know .He was very attentive to my needs pertaining to my back up . He made me aware of all of my options . Roto Rooter even has a clean up crew to rid you of the smells that are left after a situation like this. Your homeowners will pay ,with a deductible . The men work very quietly and very polite. I thank you Roto Rooter for coming to my rescue.
Stella P. | Annapolis
Had main sewer line stoppage in office/classroom building. Our equipment could not clear stoppage. When tech "Tommy" showed up he assessed the situation, got set up in safe manner and used water jet to clear line in timely manner. Very Professional service and offered Clean up services if needed. Good to find tech's that are dedicated to quality service. Chuck
Chuck W. | Annapolis
Great job! Fast service!
Jeremy H. | Arnold
The service was GREAT and Bob is just a fantastic gentleman and service tech. If service is needed again I will ask that Bob be the one to service 17 State Circle in Annapolis, Maryland. Just a great experience.
Maryland State Fireman'S A. | Annapolis
We had two other plumbers out here to find a leak and your tech found the leak within minutes and fixed it for us. He explained and asked permission each step of the way. He was great and even cleaned up everything before he left.
Ken F. | Arbutus
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