Acton, MA Rate location (5 Reviews) Call Now 413-775-0003

Roto-Rooter Acton, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Acton, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Acton, MA

We had a difficult problem. On several occasions, it appeared to be fixed but returned and was getting worse. Stephen H worked to diagnose the problem, explained different ways to dig deeper to understand it, and suggested potential solutions. He worked professionally and was able to solve a very difficult problem. He was respectful of our house and he was professional in all his work. He solved the difficult problem and was thoroughly professional. He did an excellent job.
Robert J. | Acton
Sean did a great job. He was professional and courteous and was very careful while working under our sink.
Bob J. | Acton
Plumber Ron 5592. Positive experience Nov. 25, 2015 10:15pm. My house is old, (so am I). My kitchen drain pipe has been reconfigured, (not a good thing). And, on 2015 Thanksgiving eve my kitchen drain was running extremely slow and knew I could not use my dishwasher. Called Roto- Rooter and my window was 8:30pm to 12:30am. Ron arrived at 10:15pm with a friendly “Hello” and was in good spirits on this Thanksgiving eve. Me, not so much! I was a tired grandma with 3 kids, one adult and one dog upstairs sleeping. I signed the paperwork and Ron went to work in the kitchen. He protected the floor with a clean tarp and removed items from under the sink. After snaking the kitchen sink drain a few times, I thought the drain seemed clear. But, Ron said it was not draining properly and checked a connection in my basement. He had to remove a portion of the drop ceiling and his working area was tight. Plus, his work area was right above my computer station. Again, he protected everything with tarps. Ron ran the snake through that portion of the pipe a few times and he was successful. Gunk is now gone! My kitchen drain has not drained this well in years. Ron was conscientious and stayed the course until that drain was 100% clear. A pleasant fellow who gets an A+ from me. Sincerely, Johanna Brown PS. Ron gave me a flier that said if I write a review, I had a chance to get a refund. Went to and always got this statement. "We’re sorry; we were unable to process your request. Please contact us if the error persists." Needless to say, I was disappointed that I couldn’t write a review. Do you have another suggestion?
Johanna B. | Acton
First off, the phone receptionist was incredibly helpful and understanding and put up with an initial cancelled appointment, but didn't resent that upon scheduling a new apt. Shawn showed up as expected and was incredibly patient and thorough. It is comforting to have a company that can respond immediately and will manage the conclusion, I never knew how differentiated plumbing is, one plumber only does one thing, another won't do another thing, etc. Roto makes it easy!
cynthia f. | Acton
Stephen H. Arrived on time, he was courteous, energetic and Had a calming way to him. Explained options thoroughly, made sure all were explained and offered his expertise. Pursued issue vigorously, explained process throughout and solved problem In an appropriate time frame all while cleaning up after himself. Always very respectable to myself and my wife.
Ken I. | Revere
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