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Roto-Rooter plumbers in Cincinnati provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day. Roto-Rooter's Cincinnati plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Cincinnati, OH. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
513-631-2525
Address:
2125 Montana Avenue
Cincinnati, OH 45211

Cincinnati Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
513-631-2525
Address:
2125 Montana Avenue
Cincinnati, OH 45211

Customer Reviews

Roto-Rooter 4.982456140350878 out of 5 based on 285 ratings. 285 user reviews.
Roto-Rooter
  5 by Gail D.
David was a really nice guy, and very helpful. He even helped set us up with a regular maintenance schedule; which we definitely needed.
Roto-Rooter
  5 by Dee T.
David Denton was our technician. We completely lost hot water this morning while getting ready for work. Went to the basement to find a severely leaking water heater with a flood in lower level of the house. They were very responsive, immediately coming to the house. David explained everything in detail and promptly installed a new water heater and replaced a faulty valve. It appears too much water pressure was coming into the house which caused the water heater to blow. I would highly recommend Roto Rooter's services.
Roto-Rooter
  5 by Patrick L.
Our service tech Charles was great! He was very empathetic to our problem and was positive about the potential to fix it. Problem was fixed quickly and great advice on what to do in future to reduce chance of problem happening again.
Roto-Rooter
  5 by Lilamae M.
I am a new customer and I really liked that I was notified by phone as to when to expect the plumber to be there--even if there was to be a delay. I am sticking with Roto-Rooter!! Thanks!
Roto-Rooter
  5 by Barb S.
My problem occured 7-26- 14 and my husband was out of town.I called him and told me to call roto-rooter,they came right out and cleaned our mainline drain,and i was very pleased with the time frame in which they fixed everything , how knowledgable my service guy was also how professional he was.I was really happy that there was no mess to clean up and that i could resume my life at home knowing that they fixed my problem.On 9-9-14 we had the same issue arise,My husband called roto-rooter they were here in 45 minutes re-cleaned our mainline and removed a soft clog.Its not often these days that you find a company that really stands behind thier work like roto-rooter does evrything was fixed and there was no charge for the call back.I would recommend them to anyone they were outstanding. Thank You.
Roto-Rooter
  5 by David C.
We were told our technician (Chris) would be here between 5 and 8, it was a sunday evening, he arrived at 5:00 on the dot, thank you for that, when your plumbing is backed up, waiting is the last thing you want to do. We very much appreciated his prompt, knowledgeable, and professional service.
Roto-Rooter
  5 by Mark P.
Danny was excellent and also sold us pipe shield. He was very thorough and professional. Made sure clog was gone and also inspected to make sure no leaks. Very neat had towels and drip pans and cleaned up what little mess there was.
Roto-Rooter
  5 by Nicholas B.
I was very pleased with the service.
Roto-Rooter
  5 by Walter S.
Technician 1225 was extremely professional. I was highly satisfied with his service. He took the time to explain all my options and walk me through what he was doing and why he was required to do it. He completed the job in a timely manner and cleaned up the work area.
Roto-Rooter
  5 by Linda V.
Price seemed high for the amount of time and labor involved.
Roto-Rooter
  5 by Carissa T.
The empolyee went above and beyond and made the situation very easy for me. Thank you
Roto-Rooter
  5 by Fran A.
Mark was very helpful in explaining the "root" situation and how power washing will effect my sewer in the future.
Roto-Rooter
  5 by James R.
Excellent service! The Roto-Rooter technician (#1225) in Cincinnati, OH, arrived shortly after my husband placed the call for service (within 2 hours). After showing him the problem he went right to work. It didn't take him long at all to unclog our drain. He knew exactly when he had hit the clog (at about 30') but went beyond it (about another 60') to make sure there weren't additional clogs. He asked us to run water when he was done to test and make sure that he had in fact resolved the problem. I'm happy to say that the drains worked as they should! He was a very personable young man, polite and was sure to wear paper booties on his feet to keep from tracking dirt into the house. My husband and I would highly recommend Roto-Rooter to anyone with drain line issues.
Roto-Rooter
  5 by James R.
Excellent service! The Roto-Rooter technician (#1225) arrived shortly after my husband placed the call for service (within 2 hours). After showing him the problem he went right to work. It didn't take him long at all to unclog our drain. He knew exactly when he had hit the clog (at about 30') but went beyond it (about another 60') to make sure there weren't additional clogs. He asked us to run water when he was done to test and make sure that he had in fact resolved the problem. I'm happy to say that the drains worked as they should! He was a very personable young man, polite and was sure to wear paper booties on his feet to keep from tracking dirt into the house. My husband and I would highly recommend Roto-Rooter to anyone with drain line issues.
Roto-Rooter
  5 by Brenda S.
It was good the service could come after my work hours so I dodn't have to miss work. Very friendly and informative of procedure being performed. Respectful to my home & possessions didn't destroy or dirty anything. A great service experience.
Roto-Rooter
  5 by Brenda S.
It was good the service could come after my work hours so I dodn't have to miss work. Very friendly and informative of procedure being performed. Respectful to my home & possessions didn't destroy or dirty anything. A great service experience.
Roto-Rooter
  5 by Kim O.
Great job by Mark Denton, makes sure he checks that everything is working properly.
Roto-Rooter
  5 by Jeff H.
Wasn't cheap for a 5 minute fix but they did get the job done and arrived very quickly.
Roto-Rooter
  5 by Anita S.
My service from Roto-Rooter was excellent from the phone call to arrange an appointment to the work done by the technician. Getting such speedy service on a Sunday was an unbelievable relief. The technician Andy was knowledgeable and explained what he was doing every step of the way. Problem solved! I would feel confident using Roto-Rooter again and I definitely recommend Roto-Rooter to others.
Roto-Rooter
  5 by Jeffery L.
I called on a Fri afternoon for a non-emergency, basement floor drain cleaning appointment ... expecting it to be the following week. However, within 30 minutes a Roto-Rooter employee was at my home to do the work because he was in the area. The drain and the surrounding floor were cleaned well. Very happy with the cheerful, friendly and unexpectedly quick service!!
Roto-Rooter
  5 by Judi M.
The gentleman who was very kind, honest and experienced. He helped referred a restoration company and called them. Arrived within hour. Did the work. And referred the camera guy. Thank you. Great employee!
Roto-Rooter
  5 by Jackie S.
The service technician was very friendly and knowledgeable. He answered all of my questions and quickly and efficiently solved my problem. Thank you!
Roto-Rooter
  5 by Ken P.
Very satisfied with service man knowledge, experience and level of care.
Roto-Rooter
  5 by Daniel S.
Very professional and personable. Give that man a raise!
Roto-Rooter
  5 by Wardell W.
Very professional, thorough and quality service. I really appreciated the immediate response to service call. Once again, a job well done!!!!!
Roto-Rooter
  5 by Kymberly L.
The technician was extremely nice!
Roto-Rooter
  5 by Walter H.
kudos to service technician James Wallace #580 Had a bad experience with prior technician months ago. This gentleman was knowledgeable, and explained everything to me. Highly recommend him.
Roto-Rooter
  5 by Larry C.
NO COMPLAINTS
Roto-Rooter
  5 by Don T.
Chris and Tony were extremely professional and provided a clear set of options with pricing for resolving our waste water line repair issues.
Roto-Rooter
  5 by Frank M.
prompt, knowlegable, friendly
Roto-Rooter
  5 by Aron O.
All was very good including technicians knowledge and courtesy
Roto-Rooter
  5 by Kyetta B.
Thank you, very much. Your service rep was very nice and professional. He did an excellent job with a smile on his face. Brian, you are the best.
Roto-Rooter
  5 by Kyetta B.
Thank you, very much. Your service rep was very nice and professional. He did an excellent job with a smile on his face. Brian, you are the best.
Roto-Rooter
  5 by Kyetta B.
Thank you, very much. Your service rep was very nice and professional. He did an excellent job with a smile on his face. Brian, you are the best.
Roto-Rooter
  5 by Doug K.
Mark Swartz is friendly knolegable and always goes above and beyond the call of duty.
Roto-Rooter
  5 by Donna K.
HAVE USED YOUR SERVICES BEFORE,WAS VERY SATIFIED THEN.THE SERVICE TECK SHOWED ME WHAT THE PROBLEM WAS AND HOW O FIX IT.MY WATER SOFNER WAS THE PROPLEM,NOT A LEAK IN THE PIPE LIKE I THOUGH.WHAT A NICE GUY,EVEN MOPED THE FLOOR WHEN THE JOB WAS FINISHED.
Roto-Rooter
  5 by Carol C.
The service people were very courteous & polite and they cleaned up afterwards very well. They completed the job very promptly.
Roto-Rooter
  5 by Mary D.
Service man, Damien, was so very pleasant and polite and respectful. He answered all my questions and explained things to my satisfaction. A very knowledgeable and highly professional young man.
Roto-Rooter
  5 by Joel M.
Using Roto-Rooter was completely a professional experience. From Laurie calling to keep us updated on the arrival of the tech, to Brian's professional, knowledgeable service - we will be sure to refer Roto-Rooter to all our friends!
Roto-Rooter
  5 by R Terrell F.
Very professional and expert service.
Roto-Rooter
  5 by Jerry C.
Jim always does a good job.
Roto-Rooter
  5 by Greg O.
I continue to use Roto Rooter for all my drain cleaning needs.
Roto-Rooter
  5 by Heidi S.
The technician/plumber JOE 2795 was excellent. He was friendly and neat and got the job done quickly. Location is Independence/Latonia KY.
Roto-Rooter
  5 by Hugh T.
The tech was on time even though it was after midnight. He was efficient, courteous, informative, a pleasure to do business with. He fixed the problem and explained to me what it was. All things considered the price was fair an I have a 6 month guarantee. HST
Roto-Rooter
  5 by Denise J.
Service Tech was very professional and very nice. Kept us informed about the work he was performing. Will request him if every needed again
Roto-Rooter
  5 by Kelly C.
The technician was personable and professional. He finished the job quickly and with as little mess as possible.
Roto-Rooter
  5 by Kathryn S.
The technician, Rex, was very efficient and personable. I am completely satisfied with the work he did.
Roto-Rooter
  5 by Don P.
Very good
Roto-Rooter
  5 by Robert W.
THANKS IT WORKS GREAT.
Roto-Rooter
  5 by Rick F.
I really liked Curtis. Very nice guy. Explain everything before starting the job. I could tell he knew what he was doing. Gave me good advice. Very pleased with everything.
Roto-Rooter
  5 by Donna S.
Anthony #2440 was very pleasant, knowledgable and helpful with ways to prevent my problem happening again. Nice young man. Did a great job explaining.
Roto-Rooter
  5 by Jeannine A.
Anthony (2440), our service person, was fantastic - prompt, polite, and friendly. He worked efficiently, and did a great job of explaining the issue, the fix, and prevention. ...a great experience!
Roto-Rooter
  4 by Ron S.
PHIL DID A VERY GOOD JOB. WAS CAREFUL AND CLEANED UP NICELY AFTER THE WORK WAS COMPLETED
Roto-Rooter
  5 by Wd S.
found parts and repaired older plumbing very well
Roto-Rooter
  5 by Earl R.
None
Roto-Rooter
  5 by Earl R.
None
Roto-Rooter
  5 by James H.
Anthony (2440) was very pleasant, and professional. He explained everything in a timely fashion. I am 100% satisfied with his attentive service.
Roto-Rooter
  5 by Jeff A.
Thank you very much for your service visit to my son's home Sunday! Due to Jeff's medical condition we had to call & have a qualified look. After an assessment it was decided things were ok. The employee was polite & very helpful.
Roto-Rooter
  5 by Nichole H.
Very polite did a great job.
Roto-Rooter
  5 by James R.
As I suspected the old outside tile drain line integrity was compromised by seperation and impacted with mud. Your senior technician confirmed the problem allowing me to make a sound decision on the next course of action to solve the problem. Money well spent, I know I have exhausted the possibilities of using that downspout sewer line. Russell and Jake did a fine job, and I met a new neighbor. Jake lives about a block away. Thanks great experience!
Roto-Rooter
  5 by Raymond W.
Curtis knows his stuff
Roto-Rooter
  5 by Laura S.
Scheduling was quick and easy. The technician, Nick, was very friendly, helpful, and efficient. He took the time to answer my questions and care to leave no trace of mess.
Roto-Rooter
  5 by Olivia A.
Mr. Mark Denton one of your employee's is great. Whenever I need any plumbing service from Roto-Rooter I request Mr. Denton. He explains what he is doing and plus he clean-up his mess. I really like Roto-Rooter services
Roto-Rooter
  5 by Teddy C.
Kevin was awesome. Talked me through everything he was doing and told me all possibilites of what could happen. Also, gave me great advice on future issues. I was very happy with the service because he fixed everything I needed done with no issues.
Roto-Rooter
  5 by Andrea M.
Technician was not at my house in the time frame I was told but I got a call telling me another call was taking too long and they would call when he was on the way. I was kept up to date and understand that things can't be timed perfectly. Service was great technician was awesome and fast!
Roto-Rooter
  5 by Steve W.
Jarod did a great job very polite and professional.
Roto-Rooter
  5 by Jeffrey A.
Joe did a great job for me today .He seemed to do it effortlessly . I know there is effort that goes into it . I have tried to do plumbing work before . I neither have the tools or the experience . I will definitely call Roto-Rooter when I need plumbing work done again .
Roto-Rooter
  5 by George L.
Prompt, polite and quickly taken care of.
Roto-Rooter
  5 by Alan W.
They diagnosed the problem quickly and resolved my problem fully. Great job.
Roto-Rooter
  5 by Erin S.
Very knowledgeable technician and great service. They did a great job and I would definitely use them again.
Roto-Rooter
  5 by Mary D.
very prompt, very considerate of keeping house clean
Roto-Rooter
  5 by Jill R.
Wonderful service - fixed the problem quickly and expertly!
Roto-Rooter
  5 by Ernest L.
fast & friendly service. plumber was highly skilled and communicated issues/resolutions in layman terms.
Roto-Rooter
  5 by Mary S.
Very friendly and fast service.
Roto-Rooter
  5 by Frances S.
The guys arrived in the timeframe I was given. They explained what was required to do the job and finished in the time frame they estimated to finish the repair
Roto-Rooter
  5 by Frances S.
The guys arrived in the timeframe I was given. They explained what was required to do the job and finished in the time frame they estimated to finish the repair
Roto-Rooter
  5 by Frances S.
The guys arrived in the timeframe I was given. They explained what was required to do the job and finished in the time frame they estimated to finish the repair
Roto-Rooter
  5 by Frances S.
The guys arrived in the timeframe I was given. They explained what was required to do the job and finished in the time frame they estimated to finish the repair
Roto-Rooter
  5 by Tammy P.
Technician arrived within the time frame given. Had to perform drain cleaning several times before problem was resolved. Made sure everything was operating properly before he left. Technician was a very pleasant individual. Extremely pleased with the on-site service and (Rose) who dealt with the situation at hand by phone in finding a solution to our problem. THANK YOU ALL so much for getting us back up and running (water)!!! :)
Roto-Rooter
  5 by Joseph C.
Technician showed up on time and did a great job. He explained everything that would be done and all the options available. He was extremely thorough and made sure the job was done right.
Roto-Rooter
  5 by Linda C.
Jared was very good. Looked over the concern and told me what was wrong. Showed me the parts that were bad. Excellent experience.
Roto-Rooter
  5 by Patsy M.
I have always depended on Roto Rooter, especially after experimenting with an independent contractor! The techs are always knowledgeable, efficient, and courteous. I trust them with my most complicated problems.
Roto-Rooter
  5 by Patsy M.
I have always depended on Roto Rooter, especially after experimenting with an independent contractor! The techs are always knowledgeable, efficient, and courteous. I trust them with my most complicated problems.
Roto-Rooter
  5 by Sharon C.
Our technicians were courteous, pleasant, helpful, top-notch professionals. They really went above and beyond to make sure that we understood what was going on and how they intended to resolve the problem. I can't say enough about how pleased and grateful we were that this particular team was the one to come to our home.
Roto-Rooter
  5 by Jeannette R.
great job
Roto-Rooter
  5 by Matthew S.
Awesome job!
Roto-Rooter
  5 by Ellen G.
We received very professional and courteous service from Joe. He worked so hard and did not give up on trying to find the solution to our problem with several approaches. We were very impressed with Joe!
Roto-Rooter
  5 by Michael S.
Mark is very conscientious, he acts in a very professional manner and does a very thorough job.
Roto-Rooter
  5 by Dan W.
Phil was the best service rep I have ever dealt with, whether it be plumbing, cable, electrician, etc. He let me know step by step what he was doing, why he was doing it, and what I could do to avoid issues in the future. I will recommend Phil and Roto-Rooter to all my friends and family for plumbing needs!
Roto-Rooter
  5 by Dee D.
My only suggestion is that your rep offer or inquire if the customer has a discount or coupon to use, because I had printed a $40 off any service off of your website, but I forgot to present it to him before I paid my bill. By the time I remembered I had a coupon to use, it was several hours after the service was completed.
Roto-Rooter
  5 by Jean C.
I called and set up 2 appointments with the office girls toy, diann,. after 3rd appointment I got action with michelle. I wanted Charlie richter, who did a major plumbing kitchen ceiling leak in 2/18/13. he comes in diagnosis the problem and proceeds in a professional, knowledgeable and skillful manner. he depicts the work ethic in a pleasant manner. hats off to Charlie.
Roto-Rooter
  5 by Vernetta S.
THANK YOU FOR THE SENIOR DISCOUNT!
Roto-Rooter
  5 by Robert W.
Have used Roto-Rooter for many years & have always been very satisfied with their service.
Roto-Rooter
  5 by Doug O.
Service was fine, Dave Denton,the technician was knowledgable,efficient, personable, and professional.
Roto-Rooter
  5 by Doug O.
Service was fine, Dave Denton,the technician was knowledgable,efficient, personable, and professional.
Roto-Rooter
  5 by Lynn L.
Technician competent and personable. I would have him come again to fix my drains and plumbing needs.
Roto-Rooter
  5 by Jeff K.
Chase our technician was great, knowledgeable, and a good attitude. Will definitely use Roto Rooter again!
Roto-Rooter
  5 by Jessica P.
The tech who showed up was very knowledge, was able to diagnose my problem, and was able to prevent needless extra charges.
Roto-Rooter
  5 by Beth E.
Russell was very polite and thorough. I am very pleased I called Roto-Rooter today.
Roto-Rooter
  5 by Michelle P.
The serviceman was very knowledgeable and listed to what we had to say to help determine the problem.
Roto-Rooter
  5 by Joanne T.
Excellent service. Arrived in less time then they said, fixed problem, no issues.
Roto-Rooter
  5 by Scott M.
Techician David Denton was very knowledgeable and up-front every step of the way, very efficient and professional.
Roto-Rooter
  5 by Vincent L.
Knew what we needed to do to fix the problem
Roto-Rooter
  5 by Stacey S.
The technicians who came out helped us immensely and were very honest about everything that was wrong and told us exactly how they were going to fix it. They were awesome!
Roto-Rooter
  5 by Laura H.
We had a few people come out to help us with our drain issue but Charlie stood out from the pack. It was obvious he knew what he was doing. He was also very kind and patient with our two kids and dog. He is top notch!
Roto-Rooter
  5 by Sharon H.
The time between my first call and the time the Technician reached my house was wonderful. The wait was no more than 90 minutes. The Tech was knowledgeable and friendly. The problem was taken care of within 10 minutes and he explained what to do next time.
Roto-Rooter
  5 by Jessica K.
My total experience was excellent. I called, and I had a service technician fixing my problem within a few hours. It was a Saturday, so the fact that they came out so quickly was even more impressive. Jarod was excellent and very professional. He worked efficiently and quickly. His work was excellent and he communicated very clearly. Great experience.
Roto-Rooter
  5 by William C.
All techs involved did an outstanding job.
Roto-Rooter
  5 by Kenneth T.
Chris, the service tech was very courteous and worked diligently to find the problem. He explained what he was doing with each step. He is a credit to your company.
Roto-Rooter
  5 by Dann A.
Great service from first call to watching tech drive away
Roto-Rooter
  5 by Dann A.
Great service from first call to watching tech drive away
Roto-Rooter
  5 by Beth K.
Nick, Gary and Ladd were fabulous. Courteous, professional and excellent service.
Roto-Rooter
  5 by Tom H.
We had wonderful same day emergency service. We couldn't have asked for more.
Roto-Rooter
  5 by Amy F.
Extremely satisfied with service from initial call to the exit of our technician!! Our tech was super nice, knowledgeable and thorough. Our call was an emergency and we were kept posted on the time frame for the arrival of our tech. Very professional!
Roto-Rooter
  5 by Amy F.
Extremely satisfied with service from initial call to the exit of our technician!! Our tech was super nice, knowledgeable and thorough. Our call was an emergency and we were kept posted on the time frame for the arrival of our tech. Very professional!
Roto-Rooter
  5 by Patricia H.
My service tech, Brandon, was very professional and efficient. Very pleased with my service.
Roto-Rooter
  5 by Shelley G.
Brian was very nice and helpful and did a thorough job.
Roto-Rooter
  5 by Wayne B.
All worked according to plan. Two technicians worked well together, identified cause, and resolved restriction in drain line.
Roto-Rooter
  5 by Wayne B.
All worked according to plan. Two technicians worked well together, identified cause, and resolved restriction in drain line.
Roto-Rooter
  5 by Beth W.
When I called they set me up right away. They had been on time. And they had been so kind. And took the time to ask if I needed anything else before they left. Very professional.
Roto-Rooter
  5 by Tracie W.
The gentleman was very professional and did a great job.
Roto-Rooter
  5 by Tom R.
YOUR TECH FIXED A PROBLEM ANOTHER COMPANY LEFT BEHIND..A TOUGH ONE BUT HE GOT IT DONE....GOOD JOB...WE ARE NORMAL AGAIN....
Roto-Rooter
  5 by David W.
Chris, the technician, was very professional and personable. He was able to unclog the downspout and drain that was filled with tree roots. He took his time to show us that the drain was open and the water was running faster than it had ever ran before. We are very pleased with the service and even though we hope we don't need Roto-Rooter again, we will definitely call them if we do.
Roto-Rooter
  5 by Linda S.
August was knowledgeable and helpful with my problem. He went above and beyond in helping me clean up the situation. Best service of this kind I have ever had. Will be asking for the young man named August again!!!
Roto-Rooter
  5 by Sylvia J.
Arrival is rated low mainly because original commitment was 8-10am, and technician arrived closer to 12:30. Not a big deal to me in this case as I had called after 5pm previous day and was grateful to get a next day appnt. I am very satisfied with the quality of work done, and skill, professionalism and friendliness of technician throughout. Price seemed fair for the work done.
Roto-Rooter
  5 by Patricia S.
Technician worked hard to unclog downspout and underground drain
Roto-Rooter
  5 by Kenneth Z.
I would especially like to compliment William (Will) our service technician. He is a professional, courteous, and efficient representative of your company. He deserves some kudos!
Roto-Rooter
  5 by Stephanie C.
Happy Customer!
Roto-Rooter
  5 by Wayne M.
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Roto-Rooter
  5 by Wayne M.
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Roto-Rooter
  5 by Jenny W.
The technician that helped us was wonderful, he informed us of what he was doing and why. Chris (THE TECH) was very professional and very knowledgeable. He is a very good representation of your company. HATS OFF TO CHRIS AND I WOULD RECOMEND HIM TO ANYONE.
Roto-Rooter
  5 by Jeannine M.
Service technician, Bob, did an excellent job. He communicated during every step of his work and searched for parts that resulted in repair rather than extensive replacement.
Roto-Rooter
  5 by Ann Marie R.
Technician was super nice and very efficient. Problem was solved and all I had to do was make a phone call (and write a check)!
Roto-Rooter
  5 by Richard T S.
Jarod Parks did our repair and is extremely competent. He diagnosed the problem, repaired it, even getting a new part that was required, and had us back up with running water in less than an hour. He was friendly, helpful and a great example for the people who work for your company. We would like to commend him. we will certainly use your company again.
Roto-Rooter
  5 by Andrea B.
Phil (2370) was awesome! He explained everything, and then did a great job cleaning out our drains. He was very friendly as well as professional. Thank you for the great service!
Roto-Rooter
  5 by Gwen G.
did not take long
Roto-Rooter
  5 by Steven M.
The tech (Chris) was very personable, enjoyed his company.
Roto-Rooter
  5 by Calvin L.
Lewis was on time, polite and diagnosed the problem immediately.
Roto-Rooter
  5 by Myron B.
It wasn't fixed the first time, but it was dark, rainy and late. All of these things made it hard to see and harder to do the job. It was taken care of in the morning.
Roto-Rooter
  5 by Joann C.
Called at 7:30 am and had appt scheduled between9:30 -11:30! Work was done by noon! Appreciate the quick service!
Roto-Rooter
  5 by Ruth G.
Invoice #17904157 Tech. Name Chris #1727
Roto-Rooter
  5 by Karen B.
great service!
Roto-Rooter
  5 by Ruth R.
Chris did an excellent and professional job
Roto-Rooter
  5 by Melissa S.
I called Roto-Rooter and had service the same day. I needed an outside drain cleaned. My service technician was Chuck. He did an excellent job at explaining what he was doing and what was needed. He went above and beyond my expectations. Will use again for any future plumbing needs.
Roto-Rooter
  5 by Liz W.
It was Phil first service call and he was very polite and did a great job.
Roto-Rooter
  5 by Jayna V.
Tech 357 Kevin. Very kind. Helpful with tips cleaning up after drain cleaned. Courteous and quick. Definitely will recommend to friends and family.
Roto-Rooter
  5 by Gwyn G.
Service technician arrived on time (very promptly--on a Sunday). Repair was made quickly and efficiently. Service technician was professional and courteous.
Roto-Rooter
  5 by Don P.
Very knowledgable technician.
Roto-Rooter
  5 by Julie V.
The tech William was wonderful. He encountered several unplanned issues and was very professional. I highly recommend him!
Roto-Rooter
  5 by James F.
I am very happy with my service Thank You !
Roto-Rooter
  5 by Cynthia Y.
Curtis who was the Service Repairman was so prompt at being here, courteous, easy to talk to and to explain what was wrong with what was going on in my home. He provided me with an upfront estimate prior to performing his job. He cleaned up his mess and made sure everything was working before he left. A job well done. :)
Roto-Rooter
  5 by Emily C.
These answers apply to the first technician,Mack, as well as the other two that came the next day. Very friendly, professional and trustworthy men.
Roto-Rooter
  5 by Jeremy O.
Quick and efficient service.
Roto-Rooter
  5 by Debbie S.
Great service.
Roto-Rooter
  5 by Andrew B.
Everything went well and the technician was helpful and friendly.
Roto-Rooter
  5 by Mike G.
Will was VERY professional. He was informative and quick with his work. He really seems to know and love his job. Great guy!!! Quick simple and great advice. Thanks, Will and Root Rooter!
Roto-Rooter
  5 by Troy R.
Late night service. The team was courteous and professional. Excellent job.
Roto-Rooter
  5 by Lori M.
The service person who came to our house was exceptional! I would call him again and highly recommend him to others.
Roto-Rooter
  5 by Roy T.
Great Techs! Very Friendly!
Roto-Rooter
  5 by Pat W.
I had several different tasks and all were performed with top notch skill. We use you for all our plumbing needs. Keep up the good work!
Roto-Rooter
  5 by Nicole S.
Brandon was awesome..professional and explained the whole process...thank you for quality workers...
Roto-Rooter
  5 by Jonathan H.
The service technician was great. He lived in the neighborhood and provided a lot of information about to properly care for plumbing of that age. He also pointed out trouble spots that could be problems in the future and how to avoid issues in the future.
Roto-Rooter
  5 by Robert F.
Great service. Technician did a great job explaining the problem and the options I had to fix and deal with the issue going forward. Very professional. I will certainly call Roto-Rooter next time I have a plumbing issue. Thanks!
Roto-Rooter
  5 by Joe R.
The service Tech was friendly, knowledgeable and professional. The repair was made in a very clean manner since it could have been a very messy repair. Excellent experiance and will call them again if needed.
Roto-Rooter
  5 by Kristy B.
James arrived at my house and listened to what I had to say, preformed the work and exceeded my expectations. He explained everything to me and he was very pleasant to work with! I will use Roto-Rooter again because of his great attitude, exeptional work and explanation of my issues! Thank you James!!!
Roto-Rooter
  5 by Elle M.
Charlie was super and I've found a plumber for life! I couldn't be more pleased with the service and quality of work.
Roto-Rooter
  5 by Gary W.
job very well done. clean everything up after he was done put thing back to
Roto-Rooter
  5 by Pam J.
Andy was a great guy, very personable and professional. He did a great job!! We are thrilled. Thank you!
Roto-Rooter
  5 by Joyce W.
Thanks for the timely service, and for removing the tree roots clogging our waste pipeline.
Roto-Rooter
  5 by Richard T.
The technician was professional and able to quickly fix the problem.
Roto-Rooter
  5 by Carol M.
Chris was very nice. He left my house neater than what it was.
Roto-Rooter
  5 by Amanda S.
The service was great!!!
Roto-Rooter
  5 by Brenda G.
The service provided turned into the service man needing to cut holes in my wall to get to pipes that needed to be fixed. He finished the job, and fixed the problem. I still have two holes in the wall of my bathroom, but it could not be helped. He also removed a baby snake from my driveway for me.
Roto-Rooter
  5 by Charles J.
Service technician was very knowledgeable about the procedure and he answered my questions thoroughly.
Roto-Rooter
  5 by Belen F.
I really appreciate the honesty of the employees. Russel and Paul came and heard and understood what I had to say and fixed my problem immediately. The job was professional right down to the clean up. I would highly recommend them to anyone with a plumbing problem. I will personally ask for them to work on any future plumbing needs. Thank you for having an experienced staff that can understand and relate to older home problems.
Roto-Rooter
  5 by Katherine L.
Jarod #1720 was very professional and got th work done in a timely manner.
Roto-Rooter
  5 by Tim C.
Very professional and determined to fix the problem.
Roto-Rooter
  5 by Marc W.
The technicians arrived later than originally quoted but I received updates that they were running behind. Once they did arrive, they were very thorough with their explanations of services and were able to fix the blockage in my pipes. They also gave great advice as to how to remedy the situation going forward.
Roto-Rooter
  5 by Walter S.
The technician was was running slightly behind what the operator had mentioned. Not a big deal as a representative called with an update. The technician was courteous and knowledgeable. His primary focus was doing the job correctly the first time. He was not in a hurry as to cut corners to get to the next call. Roto-Rooter was easy to deal with from the initial call to the end of the job. Great communication from the operators and a quality/detail oriented technician is what I provided!
Roto-Rooter
  5 by Phil B.
Only company I will use!!
Roto-Rooter
  5 by Jennifer B.
I was in a little panic as I had my entire family coming for Easter dinner the next day. Everyone, from the person who answered the phone to Gary the plumber were extremely kind and professional. Thank you!
Roto-Rooter
  5 by John C.
Great job. Fixed the problem, friendly and personable. Highly satisfied.
Roto-Rooter
  5 by Jeryl S.
I've tried to fix clogs before myself and it never works. Roto-Rooter always gets it done.
Roto-Rooter
  5 by Michael G.
Thank you
Roto-Rooter
  5 by Les P.
Auggie came out and had the problem fixed fast. He even recommended some pipe treatment options that we can do ourselves so that maybe the problem doesn't happen again!
Roto-Rooter
  5 by Linda T.
Reliable and very helpful.
Roto-Rooter
  5 by Ronald C.
Serviceman was here within two hours of my request. He did the job of replacing a difficult to remove Moen faucet cartridge well and without making a mess. He used shoe covers upon entering the house. Only way to improve is charge less.
Roto-Rooter
  5 by Chad E.
Very satisfied with your service. Anytime I've needed a plumber, you've been there and the experience is always a positive one.
Roto-Rooter
  5 by Igor H.
Kevin was very, very, very nice! He explained everything in great detail and was a very professional! Definitely the best! He was very knowledgeable and has a great personality! Thank you for taking care of us!
Roto-Rooter
  5 by Bonnie R.
Today's service for my gas water heater was my first experience with Roto Rooter, and it went very well! The whole process, start to finish went like a breeze. I loved the online service request option - I requested an appointment and someone contacted me within the hour to schedule an appointment. This morning I received a call to let me know Curtis would be arriving within the hour. Curtis was professional, thorough, and informative, and most importantly, honest. The issue was simply the pilot light. I had hot water again before 11 AM. Very happy!
Roto-Rooter
  5 by Terry C.
The guys did a great job, no problems
Roto-Rooter
  5 by Ron B.
Roto-Rooter
  5 by Ron B.
Roto-Rooter
  5 by Jack Y
Tech 251 (Eric) did a good job and was determined to clear it even though it took a long time
Roto-Rooter
  5 by Tiffany S
Dave was awesome he was very helpful as well as willing to look up a few things for me. If I need service again I will definitely request him.
Roto-Rooter
  5 by Steve T
Quick & efficient
Roto-Rooter
  5 by Carol A
I do work in the home office so I am definately sensative to how our tech interact with customers. I was not home but my Mom of 89 yrs was there to welcome Adam. Adam was very friendly and professional. My mom felt very comfortable with Adam and he did a great job!
Roto-Rooter
  5 by Keith K
Russell Moore 2072 arrived on time and performed the work in a professional and effective manner. He provided good advice on next steps to resolve the problem permanently. I am a repeat customer and will recommend Roto Rooter to friends.
Roto-Rooter
  5 by Kevin S
I was very impressed with Andy. He was very thorough with his work and explaining things to us.
Roto-Rooter
  5 by Tim C
Customer service was excellent... keeping me informed as to when the technician would arrive. Technician was very helpful, friendly and informative. Excellent experience.
Roto-Rooter
  5 by Greg R
Overall experience was just great! I will call Roto-Rooter again for service!
Roto-Rooter
  5 by Kelli R
This is our 3rd experience with your company and we have not been let down. Such a breathe of fresh air knowing there is still good quality work and customer service in a national company.
Roto-Rooter
  5 by Troy T
Rex did a fantastic job. He was extremely professional and knowledgeable.
Roto-Rooter
  5 by Mary Jo B
The service technician was very kind and vey helpful.
Roto-Rooter
  5 by Tobie A
thank you for your promt and professional, efficient, work done in my home. we would not have been able to have thanksgiving with out you. if we need any work done we know who to call.
Roto-Rooter
  5 by Jim H
Chris arrived promptly. He was very professional and courteous. Great job.
Roto-Rooter
  5 by Donna N
The man who came was friendly and efficient .he cleaned up the area . This was a very good experience , better than I had a few years ago. Much improved customer experience.
Roto-Rooter
  5 by Nancy B
The plumber cleared our drain and left the sink area very clean.
Roto-Rooter
  5 by Keith B
Tech Aaron was very courteous and helpful and let a clean work site which was very much appreciated!
Roto-Rooter
  5 by Bonnie S
Curtis was wonderful. After 10 years of no drain in my kitchen, in about an hour7a half he had my drain up and running. He was friendly, knoweledgeable,and polite. In my book hes #1!
Roto-Rooter
  5 by Sharon C
We need roots cleaned out of the main drain on a yearly basis. I have used roto rooter for the past 4 years and have been very satisfied.
Roto-Rooter
  5 by Tameika M
Great job
Roto-Rooter
  5 by Jim M
Fixed the problem. Thanks.
Roto-Rooter
  5 by Jim M
He fixed the problem. Thanks!
Roto-Rooter
  5 by Robert K
Well done
Roto-Rooter
  5 by Terry K
Technician took the time to determine if drain clog was in the main sewer line or localized to upstairs bathroom. I appreciated finding that out.
Roto-Rooter
  5 by Jeri P
Technician was very professional and arrived on time.
Roto-Rooter
  5 by Lori H
Had a great experience
Roto-Rooter
  5 by Cindy B
I am very impressed with the service and the team that was with Steve Withers. Their attitude, and knowledge helped so much during this trying time! You have a winner in Steve!
Roto-Rooter
  5 by Brad R
Really want to thank Mike-#734 for his really great service and his ability to work quickly. He also was very courteous and made the whole experience easy.
Roto-Rooter
  5 by Reanne N
Service Technician 183 John Meyer was extremely knowledgeable and helpful. I was anxious about having a plumber come to my rental property, partly because I thought I would be paying high fees. I felt that I could correct the problem myself, John confirmed the process and how easy it would be. I did not have the time and the cost was so reasonable. I will use Roto Rooter everytime from now on. Thank you, John and everyone who was part of my experience.
Roto-Rooter
  5 by Suzann S
Technician Chris was excellent and did a fantastic job. I will definitely recommend your services to others. Thanks!
Roto-Rooter
  5 by Justin R
Louis was very professional and in forming
Roto-Rooter
  5 by Suzann S
Chris was very helpful and professional
Roto-Rooter
  5 by Debbie F
The service person was friendly and willing to make sure the job was done correctly. He explained everything he was doing the entire time. He was thorough and knowledgeable.
Roto-Rooter
  5 by Michelle K
Chris was great he came in assessed the problem and got right to work he even helped drain some of the water that was on our floor. Chris was at our house from around 11pm and he only stopped to take a breather once he left the house after the job was done around 4am. He is a very hard worker. If we have any other issues down the road hopefully we get him again.
Roto-Rooter
  5 by Connie D
Chris 1727 was very nice and helpful.
Roto-Rooter
  5 by Michael S
Steve found the problem with our sump pump very quickly and replaced it with a new one. We couldnt have been happier with the service provided.
Roto-Rooter
  5 by Robert W
Personable, pleasant and informative young man. Did an excellent job in a minimal amount of time.
Roto-Rooter
  5 by Dennis W
The technician done an excellent job and was very informed in knowing how to fix the problem.
Roto-Rooter
  5 by Kim T
Was perfect and fast during my emergency!!
Roto-Rooter
  5 by Edward S
Not only was I satisfied with the time frame, but most of all the technician professional way in the way handle his self the way he did the job telling us what he was doing the clean up. I asked his name but cant really read it his number was 803. One more thing while reading reviews to see who I would hire one review said that you didnt guarantee your work well Im here to tell everyone that person was wrong because I got one. So THANK YOU Roto-Rooter again and I would gladly use your service again and tell everyone I know the same.
Roto-Rooter
  5 by Tracie T
I had an emergency on New Years Day. They were here within the hour and got my problem fixed.
Roto-Rooter
  5 by Gregory S
Excellent service. Arrived within the time I was told (2 hours) on a snowy day when one might expect delays. Not so. Very friendly , professional guy arrived on time and effected the repair in an expedient and unobtrousive manner . Very pleased.
Roto-Rooter
  5 by Pete Chris M
Jared did an excellent job on our rental house He was prompt, polite and professional, explaining things to us as he went along. Went the extra mile, and even picked up a check from me at my primary residence so I wouldnt have to go out in the snow. Will definately request Jared again.
Roto-Rooter
  5 by Cathy S
The team was very nice and I have already contacted Roto-Rooter for another project
Roto-Rooter
  5 by Stephanie S
Chris was great. Super knowledgeable and helpful with all questions I had. He knew what he was doing and he was conscious of cleanliness. He cleaned everything up and did the best he could to get the job done efficiently and fast.
Roto-Rooter
  5 by Victoria B
The 3 hour or less guarantee turned out to be...called, James arrived, unclogged the pipes, sink, drain and wrote the bill in only one hour, total, from initial call to job completion!!! Great response, great job.
Roto-Rooter
  5 by Keltia P
Everyone was backed up on calls, took off a half day from work on the day my appointment was, but didnt come out until the next day. Technician was very professional, found the burst pipe right away and fixed it on the spot! Cost was even lower than he quoted! Great service!
Roto-Rooter
  5 by Diana C
Very good service from beginning to end. The technician (Russell) was very polite, professional and took time to answer my questions and completed the job promptly. Not only did he address the concerns he advised me of a product I could obtain to help keep the drains clear. Thank you.
Roto-Rooter
  5 by Carol M
Awesome
Roto-Rooter
  5 by John P
Right on time, very efficient and protected my basement carpet. Very satisfied with the service.
Roto-Rooter
  5 by Nadine M
excellent service
Roto-Rooter
  5 by Suzann L
Per my husband, the technician was a good problem-solver but his personal experience helped to successfully start up the new sump pump he had installed.
Roto-Rooter
  4 by Michael B
good servive.
Roto-Rooter
  5 by Brian V
Wonderful job. It was a painless experience.
Roto-Rooter
  5 by Dave H
I first called a Mr. Rooter. After I got a hold of Rotor Rooter, I called Mr. Rooter back and cancelled the call. I have used Rotor Rooter in the past. (12 yrs ago) The service call was on time. The cost was higher than I thought. But, I learned and was able to help the service person out. It took about 1.5 plus hours to complete. Overall, for what was done and needed. the cost justified the work.
Roto-Rooter
  5 by Robert T
Service Tech 1340Andy was very friendly and answered all questions and concerns before starting the job. He went over all what ifs with us prior to starting job.
Roto-Rooter
  5 by Thomas B
chris was the best super job
Roto-Rooter
  5 by Blake B
Technician was friendly and knowledgeable. This is about the 4th time in 6 months we have used RR. I mention RR to people, rave about you, and will used RR again. I like you and she loves you! Keep away from her (bad joke). Thanks, Blake and Elaine Baird.
Roto-Rooter
  5 by Patricia D
The technician was professional and very courteous. Was able to fix our problem in a timely manner. He gave us several suggestions to help us out in the future.
Roto-Rooter
  5 by Sharon K
I was thoroughly impressed with the entire process, but would be remiss if I did not mention the technician who responded to my service call. He was very professional, efficient, kind and courteous. His personal appearance and behaviors were exceptional. He was well qualified to address my plumbing needs, explained what he was doing, and made sure to clean up any area in which he worked. Roto-Rooter and his mother should be VERY proud.
Roto-Rooter
  5 by Roy C
Our call was received with courtesy and responded to promptly. Service couldnt have been better which is remarkable with what Im sure are large numbers of calls due to frozen pipe problems caused by frigid weather. We want to give a special shout out to David Denton, the service technician who dealt with our clog problem. Roto-Rooter could not have a better ambassador. He was courteous, kept us informed while doing the required work, and cleaned up when the service was completed. Thanks for being a company that can be counted on.
Roto-Rooter
  5 by Greg J
Jarod was very pleasant and professional. Explained our situation and solution well.
Roto-Rooter
  5 by Christine A
The service man was very polite and thorough. The girls on the phone were nice as well. There was an issue getting to my house when they said and I wish I knew about the coupons offered before hand. For the most part it was a great experience. Thank you!
Roto-Rooter
  4 by Greg S
The technician was very helpful!
Roto-Rooter
  5 by Shelley L
Jarod was very nice, knowledgable and got the job done.
Roto-Rooter
  5 by Pam H
very pleased with the service, although felt the cost was a little too high.
Roto-Rooter
  5 by Michael K
Damien Clark number 1344 was professional and forth right with me and that is what made me so happy with the service. He diagnosed the problem and explained to me how he was going to fix it. He was well mannered and an excellent role model for your company. I will request Damien on any other business I conduct with Roto-Rooter!!
Roto-Rooter
  5 by Naufahu P
Thanks: Eddie 20-2047, Roto-Rooter is AWESOME!!!!!!
Roto-Rooter
  5 by Melissa M
Jarad- TEC # 1720, Was wonderful, yes he got more money out of me, but he seemed to fix the problem, quickly I might add, he was honest, and very friendly, best customer service I have recd in a very long time. Jarad is definitely an assest to the company. ly
Roto-Rooter
  5 by Amy V
We did have some trouble. A snake broke in the toilet but the guy who came to fix it was so good. All of your workers were great.
Roto-Rooter
  5 by Lynn S
Kevin was very nice and did a good job communicating to us all that he was doing
Roto-Rooter
  5 by Johnnattan U
Jarod and Charlie did a great job. Very professional. Keep up the great work.
Roto-Rooter
  5 by Carl W
Kevin did an outstanding job.
Roto-Rooter
  5 by Matthew R
I called Roto-Rooter after getting the run-a-round from my home warranty provider. You responded by sending out Charlie Richter within 30 minutes of my call. His professionalism is second to none. Immediately he walked in and diagnosed the problem and eased my mind. He knew what the issue was and was able to solve the issue in less than a couple hours. I will call again with any issue because you employ Charlie; I will probably ask for him by name next time. I am a LOYAL customer because of his professionalism and honesty. Thank you Charlie and Roto-Rooter!
Roto-Rooter
  5 by Sandy R
Great job and worked very quickly
Roto-Rooter
  5 by Betty K
I want to thank you for sending us your best, he was professional, friendly, and most overall was very determined to help us fix the problem.
Roto-Rooter
  5 by Lisa H
Kevin came to my home tonight to fix a pipe that had burst. I had surgery on Friday so Im moving really slowly. Kevin was fantastic and got everything fixed quickly and was so mindful of my situation. He kept telling me to sit down and not worry. Im so thankful that Roto-Rooter sent such a nice person and did not take advantage of it being a Sunday night. Ill never use anyone else. Thank you!!
Roto-Rooter
  5 by Amy M
The tech was very personable. He explained everything to us as well
Roto-Rooter
  5 by Reuven K
I received the service very quickly after my call. I was impressed. Also impressed by the serviceman.
Roto-Rooter
  4 by Tim K
The tech replaced my backup battery for the sump pump in under an hour.
Roto-Rooter
  5 by Tom S
Bob was as pleasant as he was skilled. I appreciate that he offered to rebuild the faucet instead of immediately replacing it at the higher cost. This will definitely be one of the reasons that the first call I make will be to Roto-Rooter the next time the need arises.
Roto-Rooter
  4 by Dat N
Good custommer service, fast booking the appointment. and well done job - technician. The cost of service rather high but it worths.
Roto-Rooter
  5 by Tasha S
Russell was amazing! Though the technician before him didnt do the job right, its great to know they have trustworthy employees that will do the job right and with a smile. I will be using them again as long as its Russell.
Roto-Rooter
  5 by Jim G
I was bowled over by the experience. Above expectations.
Roto-Rooter
  5 by Rebecca R
This is the 4th or 5th time we have called Roto Rooter for our plumbing needs, and they have always been able to fix the problem, as well as come out to the house in a very timely manner.
Roto-Rooter
  5 by Richard B
Our service man, Russell, was friendly, efficient and interactive. He explained what he was doing and offered advice on future needs.
Roto-Rooter
  5 by Cheryl B
Chuck, I think that was his name, was very courteous. He even stuck around to make sure everything was working. Good person to have working for you.
Roto-Rooter
  5 by Roy H
Hello, To whom it may concern I called roto -rooter out to my home 3/2/2014 and Brandon showed up an give the estimate witch I did not agree to however Brandon left my home only to return to complete the services needed, keep in mind he did not have to return but up on my request he did. This guy Brandon represents roto rooter very well and very professional he went over everything with me from here on out I call roto-rooter and I hope Brandon returns or someone comparable. Thanks roto-rooter and Brandon.
Roto-Rooter
  5 by Jessica W
No complaints, job was done well.
Roto-Rooter
  5 by Phyllis D
I was very satisfied with the service. The plumber was very professional and courteous.He did a wonderful on fixing our problem. I would recommend Roto Rooter to anyone
Roto-Rooter
  5 by Lyle C
Your service person was very good
Roto-Rooter
  5 by Kathy W
Russell Cooper was very polite and personable. His work was excellent. I will definitely like for him to come again if we need him.
Roto-Rooter
  5 by Oscar C
Brian was wonderful.
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Memberships:
Apartment Association,Property Management Association,IREM
License:   OH: #13152, KY: #M6505, IN: PC #11003642
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